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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80370 Views

9 replies

2 likes

Account
Login
  • 80370 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653720 Views

13 replies

4 likes

Account
  • 653720 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734140 Views

18 replies

29 likes

  • 734140 Views
  • 18 replies
  • 29 likes

Premium Account

I need help and frankly i am kinda frustrated.1. I am with Spotify and signed on Premium for the past few years. About 3-4 months back, suddenly my daughters could not access their account. Tried to add them but it keep asking me to verify that they ...

Newbie

I need help and frankly i am kinda frustrated. 1. I am with Spotify and signed on Premium for the past few years. About 3-4 months back, suddenly my daughters could not access their account. Tried t...

vinjski

Gig Goer

316 Views

1 replies

0 likes

  • 316 Views
  • 1 replies
  • 0 likes

Superuser Contribution Trouble logging in

Hey Everybody,This morning I woke up and my spotify was logged out. Now I am trying to log in so I can pay my Premium but it doesn't accept my username or password. I can't remember which e-mailadress I used for my account. I wanna log in and pay so ...

Newbie

Hey Everybody, This morning I woke up and my spotify was logged out. Now I am trying to log in so I can pay my Premium but it doesn't accept my username or password. I can't remember which e-mailadr...

Alfredo

Roadie

566 Views

1 replies

0 likes

Login
  • 566 Views
  • 1 replies
  • 0 likes

Superuser Contribution Invalid username or password error

Hi, I'm using the linux desktop version of spotify on my workstation. Yesterday I noticed that the application logged out from my account. After that I tried to login. But invalid username or password error occured. I tried with browser and the same ...

Casual Listener

Hi,   I'm using the linux desktop version of spotify on my workstation. Yesterday I noticed that the application logged out from my account. After that I tried to login. But invalid username o...

Alfredo

Roadie

1029 Views

1 replies

0 likes

Account
Login
Security
  • 1029 Views
  • 1 replies
  • 0 likes

Account vergeten

Beste,ik heb des tijds met de actie van 3 maanden gratis spotify een account gemaakt maar ik ben al die gegevens kwijt voor mij is dat geen probleem alleen nu gaat er elke maand wat afgeschreven worden terwijl ik niet op die account kan.

Newbie

Beste, ik heb des tijds met de actie van 3 maanden gratis spotify een account gemaakt maar ik ben al die gegevens kwijt voor mij is dat geen probleem alleen nu gaat er elke maand wat afgeschreven wo...

429 Views

0 replies

0 likes

  • 429 Views
  • 0 replies
  • 0 likes

Direccion de email en Spotify Community

Necesito cambiar la direccion de mi correo electronico en Spotify Community. Como puedo hacerlo?

Regular

Necesito cambiar la direccion de mi correo electronico en Spotify Community. Como puedo hacerlo?

Luke

Spotify Star

382 Views

1 replies

0 likes

Account
Login
Subscription
  • 382 Views
  • 1 replies
  • 0 likes

My username turned into a code and I cant access my account

Helllo, yesterday I noticed that my name had turned into a strange code: 21el4fe64i6yb3cljlh6lgivi. After I saw this I decided to relog, but after i logged out i couldnt enter my account again. I tried to log in with facebook and it turned out i have...

Casual Listener

Helllo, yesterday I noticed that my name had turned into a strange code: 21el4fe64i6yb3cljlh6lgivi. After I saw this I decided to relog, but after i logged out i couldnt enter my account again. I tri...

TheBrickSlayer

Roadie

786 Views

3 replies

0 likes

Account
Login
Premium
  • 786 Views
  • 3 replies
  • 0 likes

Spotify account

Hi ! I signed up for my Spotify account with Facebook. But what I did with my facebok account was deleted. I have created a new Facebbok account but I want to go in, but I would like to make the other Spotify songs and playlists in my new Spotify acc...

Casual Listener

Hi ! I signed up for my Spotify account with Facebook. But what I did with my facebok account was deleted. I have created a new Facebbok account but I want to go in, but I would like to make the othe...

IguanaSetup

Community Legend

509 Views

1 replies

0 likes

  • 509 Views
  • 1 replies
  • 0 likes

Superuser Contribution be charged monthly after buying a yearly premium

Hi, I have bought a yearly premium promotion and repaid in advance in last December. However, I was charged a monthly fee since I paid a yearly promotion. Wondering if you can provide any solution to cancel monthly charge. I have browsed support page...

Newbie

Hi, I have bought a yearly premium promotion and repaid in advance in last December. However, I was charged a monthly fee since I paid a yearly promotion. Wondering if you can provide any soluti...

Alfredo

Roadie

425 Views

1 replies

0 likes

Account
Premium
  • 425 Views
  • 1 replies
  • 0 likes

Wrong language in emails from Spotify

For some reason emails that spotify sends me are in Norwegian rather than my preferred language Swedish.I have checked the location and language settings in my profile and in the desktop application and they are both Sweden/Swedish.This must be some ...

Newbie

For some reason emails that spotify sends me are in Norwegian rather than my preferred language Swedish. I have checked the location and language settings in my profile and in the desktop applicatio...

686 Views

0 replies

6 likes

Account
  • 686 Views
  • 0 replies
  • 6 likes

Keep getting message pop up

I keep getting the you need Premium .. when I try downloading the play list or songs .. I have that already but the app is not saying I have it .. I would like to have this fix .. what am I able to do

Visitor

I keep getting the you need Premium .. when I try downloading the play list or songs .. I have that already but the app is not saying I have it .. I would like to have this fix .. what am I able to d...

user-removed

Not applicable

663 Views

1 replies

0 likes

  • 663 Views
  • 1 replies
  • 0 likes

LOST my account

Hey. I made a spotify account a while ago and they didn’t gave me a username, they gave me something like: xxxkkkjj2233hwjwba (example) And I didn’t linked it to my fb account; the thing is that I few hours ago I reset my iphone and when I download s...

Casual Listener

Hey.  I made a spotify account a while ago and they didn’t gave me a username, they gave me something like: xxxkkkjj2233hwjwba (example) And I didn’t linked it to my fb account; the thing is th...

IguanaSetup

Community Legend

1374 Views

6 replies

0 likes

Account
Premium
  • 1374 Views
  • 6 replies
  • 0 likes

Cant Log in

Alright so I'm currently asking this question from a seperate account. I cannot log into my other spotify account currently because it continues to tell me that the email I try to log in with is not associated with any existing spotify account, even ...

Visitor

Alright so I'm currently asking this question from a seperate account. I cannot log into my other spotify account currently because it continues to tell me that the email I try to log in with is not ...

JCdotnl

Roadie

517 Views

1 replies

0 likes

Account
  • 517 Views
  • 1 replies
  • 0 likes

How do I leave a family plan?

I'm currently on a family plan with my ex boyfriend - I've moved out and I want to switch to a single premium account again, but the only way I have been able to find is him doing it as he has the primary account... I'm not in contact with him right ...

Newbie

I'm currently on a family plan with my ex boyfriend - I've moved out and I want to switch to a single premium account again, but the only way I have been able to find is him doing it as he has the pr...

Maxim

Spotify Star

4338 Views

1 replies

1 likes

Premium
  • 4338 Views
  • 1 replies
  • 1 likes

Spotify not Connecting to Facebook

my spotify account will not connect to facebook no matter what i do. when i originally got spotify i did not have a facebook, but now that i do i really would like to connect to it. i've tried on my laptop and phone and it doesn't work on either. it ...

Casual Listener

my spotify account will not connect to facebook no matter what i do. when i originally got spotify i did not have a facebook, but now that i do i really would like to connect to it. i've tr...

TheBrickSlayer

Roadie

807 Views

3 replies

0 likes

  • 807 Views
  • 3 replies
  • 0 likes

Superuser Contribution Email Linked to Different Account

Hi, The account I'm currently using on community.spotify.com is under my email, but tied to my friend's (?) account for some reason, as I've received a community notification email for them under this account name you're reading (not my account). How...

Visitor

Hi,   The account I'm currently using on community.spotify.com is under my email, but tied to my friend's (?) account for some reason, as I've received a community notification email for them ...

Chris

Spotify

1573 Views

1 replies

0 likes

Account Details
  • 1573 Views
  • 1 replies
  • 0 likes

Cant connect account with Facebook

Hello, whenever i try to connect the account with my Facebook to change how my account-name appears for friends the website says:"Sorry there has been a temporary error, please try again later." I would still like to connect to Facebook...

Newbie

Hello,   whenever i try to connect the account with my Facebook to change how my account-name appears for friends the website says: "Sorry there has been a temporary error, please try again l...

vinjski

Gig Goer

336 Views

2 replies

0 likes

  • 336 Views
  • 2 replies
  • 0 likes

Reset password daily and Signing in to wrong account?

Recently got spotify, but it forgets my log in every time I log out. I reset my password to the same thing but now my playlist is gone and someone else' is in its place. It also likes to change stations and skips songs on its own

Newbie

Recently got spotify, but it forgets my log in every time I log out. I reset my password to the same thing but now my playlist is gone and someone else' is in its place. It also likes to change stati...

Luke

Spotify Star

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

Solved!! All of my playlists are gone

Hello, I need help, because I have a Spotify Premium account and recently I just discovered that all of my playlists, recently played musics, etc ... were gone !! I didn't delete them of course. I don't know what happened ...I hope there is a chance ...

Casual Listener

Hello,   I need help, because I have a Spotify Premium account and recently I just discovered that all of my playlists, recently played musics, etc ... were gone !! I didn't delete them of cou...

dbusby79

Newbie

932 Views

6 replies

0 likes

  • 932 Views
  • 6 replies
  • 0 likes

Being bombarded with Facebook notifications

A couple of days ago I noticed someone using my Spotify (someone stopped my music playing and started listening to something else on an unknown device). So I logged out from all devices and changed my password. NowI'm getting constant notifications f...

Casual Listener

A couple of days ago I noticed someone using my Spotify (someone stopped my music playing and started listening to something else on an unknown device). So I logged out from all devices and changed m...

Robert_W

Community Legend

712 Views

1 replies

0 likes

Login
  • 712 Views
  • 1 replies
  • 0 likes

Solved!! Problems with playing music offline

Dear I have a premium account however when I play my music offline (without wifi or internet) I reveive a message that I can't play it offline! What is wrong? Do I have to check my settings? Thanks for your help!Regards,Martine

Visitor

Dear   I have a premium account however when I play my music offline (without wifi or internet) I reveive a message that I can't play it offline!   What is wrong? Do I have to check my ...

EliH

Newbie

575 Views

2 replies

0 likes

  • 575 Views
  • 2 replies
  • 0 likes