Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
My account named therapystgg has been stolen i have been trying to contact with support for months but nobody seems to answer somone is trying to connect my account. edit: I contacted to the support they are trying to fix the situation right now.
Hi there,I have a premium account. Unfortunately, I cannot log in to my Spotify account via my mobile phone for days. After entering my e-mail address and password, it says "You are offline" even though I am connected to the internet. I can, however,...
I lost me e-mail en password, what i have to do?
Hey everyone, Recently I have a very unusual problem with my account. Few days ago, the music simply stopped. Thinking that it may be a net issue (I was using a mobile) I checked what's going on. Quick sweep of my playlists/albums and so on revealed ...
Hi - I just switched from monthly premium subscription to the 12 month option where you get 2 months for free. Two questions here:I assume this will be seamlessly added to my current month which I already paid i.e. there won't be a double-charge for ...
Hey there! i have 2 different accounts with 2 different playlist charged but, if i try to log in, both go to the same spotify account. Why?? first one has a email account, second one it's Facebook account, but if i log in with email account spotify o...
Hi,I can't log into my premium account. I recently connect with spotify community.Spotify offer me 1$ for 3 month service plan. I purchased it but before 2 days i am not login my account. This msg show on Sceen -: The page isn’t redirecting properlyF...
Hey guys I'm having some trouble, I clicked a link today on Spotify and it brought me to the web version which has a totally different playlist. This is an old playlist and I would very much like to move it over to my app where I play most of my musi...
Avevo già disattivato l'abbonamento premium tempo fa, così il mio periodo premium sarebbe dovuto finire ieri e oggi sarei dovuto ritornare ad essere free. Eppure mi è arrivata la notifica dell'addebito paypal di 9,99 per rinnovo dell'offerta. In spot...
Hi there,I had a premium account for a several years, but I have been downgraded to free. I am unable to upgrade again. I get an error message that it is not possible to upgrade and that I should cancel my account and register again.My payment detail...
Hello, Yesterday I noticed that my playlist is partly gone(not fully deleted). When trying to restore it at my account page it says I have no deleted playlist. How can I get in contact with Spotify to fix this? A while ago my account got hacked and I...
There are certain albums that I come across that do not crossfade within. When I switch to shuffle the individual songs are able to crossfade normally, whether they be the end of the current song or the beginning of the new. However, when moving in o...
I checked my 2017 wrapped once and I wanted to check again to see how much it has changed and it still shows the same numbers it did before. Is there anyway to get an updated version?
Hey! So a couple days ago, I tried to sign up for Spotify Premium as I am an incoming freshman in college. But when I tried signing up it said I wasn't eligible. At that moment I didn't mind because maybe I cant do it til I start school in August. I ...
Definitivamente dan buen servicio mientras dura. Y ya estoy pensando seriamente que el plan Familiar es una estafa muy bien hecha en su llamado plan familiar. Renove mi suscripcion a Plan Familiar con un miembro de mi familia que vive en la misma cas...
Attempted to log into app, it logs me in ... then split second later I'm back into login screen. Attempt to change pw, never receive email. I find i can recreate my account. Some of my music is recognized, but i don't have premium anymore. Curious wh...
Hi everyone,So my problem started when i wanted to fix my friendslist, i couldnt see my friends on spotify anymore.so a reinstalled, relaunched, and then went to facebook / settings / apps, clicked on the cross to disable spotify, and then re-enabled...
Unable to connect my spotify to my facebook. Keep getting an error message: "Sorry there has been a temporary error, please try again later." Have tried quite a few times already, still not working. Any help would be highly appreciated.
Hi—I’ve been paying for a Premium account for months but noticed that when I log in on my phone and computer my account says Get Premium, so I made a new account and started a free trial. Not really sure what is going on.