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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80604 Views

9 replies

2 likes

Account
Login
  • 80604 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

654567 Views

13 replies

4 likes

Account
  • 654567 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

735135 Views

18 replies

29 likes

  • 735135 Views
  • 18 replies
  • 29 likes

Payment Issue

I am a free user and only ha e one account but my debit card has been charged so it has to be linked to someone else's account.

Newbie

I am a free user and only ha e one account but my debit card has been charged so it has to be linked to someone else's account. 

281 Views

0 replies

0 likes

Account
Free
Security
Subscription
  • 281 Views
  • 0 replies
  • 0 likes

Not being able to login my account

Okay, hello there I actually have a problem with logging in my account. Not to lie, i used a vpn to make an account, since my friend said that it is so cool. Later on i closed my vpn and it worked perfectly. Then it stopped. Tried to login my account...

Visitor

Okay, hello there I actually have a problem with logging in my account. Not to lie, i used a vpn to make an account, since my friend said that it is so cool. Later on i closed my vpn and it worked pe...

260 Views

0 replies

0 likes

Account
Login
  • 260 Views
  • 0 replies
  • 0 likes

Merge an uploaded album into Artist Profile

Hey guys, I recently uploaded an album via online distributor.Everything is alright, artist and album name are ok.The only exeption is that a new artist profile has been created instead than merging the new album into the existing one. Who should I c...

Roadie

Hey guys, I recently uploaded an album via online distributor. Everything is alright, artist and album name are ok. The only exeption is that a new artist profile has been created instead than merg...

404 Views

0 replies

0 likes

Subscription
  • 404 Views
  • 0 replies
  • 0 likes

Cant logg inn

OK so yesterday i was trying to logg into my account to listen to my playlists, then i discovered that i couldnt logg inn... i tried many different ways and so on. and appereantly my email that i use on my spotify didnt exsist. I know that it was tha...

Newbie

OK so yesterday i was trying to logg into my account to listen to my playlists, then i discovered that i couldnt logg inn... i tried many different ways and so on. and appereantly my email that i use...

350 Views

0 replies

0 likes

  • 350 Views
  • 0 replies
  • 0 likes

Post code is not accepted

I cannot get premium beause the system doen not accept the postal code. I tried several times but it didnt work

Newbie

I cannot get premium beause the system doen not accept the postal code. I tried several times but it didnt work

206 Views

0 replies

0 likes

  • 206 Views
  • 0 replies
  • 0 likes

PAYMENT FAILED ??!!! WHY CAN'T I SUBSCRIBE TO 3 MONTHS OF PREMIUM OR 1 MONTH OF PREMIUM ??????

PLEASE HELP ME !!! I CALLED THE BANK A FEW TIMES AND THEY SAID MY CARD IS ALL FINE AND TRIED USING MY MOM'S CARD AND STILL PAYMENT FAILED ?????!!!! I CANT EVEN PAY AND IS IT JUST ME OR ANYONE ELSE TOO ???? 3 MONTHS OR 1 MONTH OF SUBSCRIPTION FAILED. ...

Newbie

PLEASE HELP ME !!! I CALLED THE BANK A FEW TIMES AND THEY SAID MY CARD IS ALL FINE AND TRIED USING MY MOM'S CARD AND STILL PAYMENT FAILED ?????!!!! I CANT EVEN PAY AND IS IT JUST ME OR ANYONE ELSE TO...

401 Views

0 replies

0 likes

Premium
Subscription
  • 401 Views
  • 0 replies
  • 0 likes

Deleted my facebook

I deleted my Facebook account connected to spotify and I can't log back in but I'm still being charged for my premium account

Newbie

I deleted my Facebook account connected to spotify and I can't log back in but I'm still being charged for my premium account 

claudiasabrinaa

Newbie

229 Views

1 replies

0 likes

  • 229 Views
  • 1 replies
  • 0 likes

Was my account hacked or is Spotify acting up?

I just checked 2017wrapped and the "Favorite songs" list is made up of songs and artists I have NEVER heardd of: Kempi, Ragarox, Kringeratey (and one I can't even write).. I have never heard of these bands.Anyone esle seeing this or is it just me?

Music Fan

I just checked 2017wrapped and the "Favorite songs" list is made up of songs and artists I have NEVER heardd of:       Kempi, Ragarox, Kringeratey (and one I can't even ...

Gaba_p

Music Fan

780 Views

4 replies

0 likes

Account
Security
  • 780 Views
  • 4 replies
  • 0 likes

New account

Im currently on an account with my ex using her email but i pay for it. Is there any way for me to start a new account and keep the music i already ave downloaded?

Newbie

Im currently on an account with my ex using her email but i pay for it. Is there any way for me to start a new account and keep the music i already ave downloaded?

197 Views

0 replies

0 likes

Account
  • 197 Views
  • 0 replies
  • 0 likes

Can NOT log nin to my account with Facebook

Hello I deleted my Facebook account, and now I can Not log in to my Spotify Premium account. Please help. I need to cancel my subscription some how, they charging me every month and I can not even log in to account. Please Help

Newbie

Hello I deleted my Facebook account, and now I can Not log in to my Spotify Premium account. Please help. I need to cancel my subscription some how, they charging me every month and I can not even lo...

192 Views

0 replies

0 likes

Account
Login
Subscription
  • 192 Views
  • 0 replies
  • 0 likes

Location Accuracy

I have an issue where I live about an entire plane ride away from where Spotify suggests concerts. I would like to search and be alerted using Spotify, but it is financially impossible to attend any of the suggested events.

Newbie

I have an issue where I live about an entire plane ride away from where Spotify suggests concerts. I would like to search and be alerted using Spotify, but it is financially impossible to attend any ...

358 Views

0 replies

0 likes

Account
  • 358 Views
  • 0 replies
  • 0 likes

Subscription changed

I've been out of my country for the last 6 months and a couple weeks ago it showed when I was trying to start the Spotify app a message saying I can only use Spotify 14 days abroad. I tried many time to login and this message kept popping out. So I f...

Newbie

I've been out of my country for the last 6 months and a couple weeks ago it showed when I was trying to start the Spotify app a message saying I can only use Spotify 14 days abroad. I tried many time...

307 Views

0 replies

0 likes

  • 307 Views
  • 0 replies
  • 0 likes

livelikelarry

So Im a artist and i recently did a song with someone else . They got it onto spotify and randomly create a profile with me name . So Im thinking it does it by default and all I had to do was make an account with the same username it would give me my...

Newbie

So Im a artist and i recently did a song with someone else . They got it onto spotify and randomly create a profile with me name . So Im thinking it does it by default and all I had to do was make an...

Maxim

Spotify Star

330 Views

1 replies

0 likes

Other
  • 330 Views
  • 1 replies
  • 0 likes

Lost Premium Account

I made a spotify premium account but completel forgot what usernmae and password I used. I would not like to be charged for this account because I lost it completely. I need help!

Newbie

I made a spotify premium account but completel forgot what usernmae and password I used. I would not like to be charged for this account because I lost it completely. I need help!  

319 Views

0 replies

0 likes

Account
  • 319 Views
  • 0 replies
  • 0 likes

Changed password 3 times, logged out everywhere, made sure its my Facebook connected BUT..

I'm having an issue where it seems a young mother of two is unknowingly using my spotify account somehow. I've tried everything to fix this and would consider myself quite savvy when it comes to technology. Please help, super annoying, constantly kic...

Newbie

I'm having an issue where it seems a young mother of two is unknowingly using my spotify account somehow.  I've tried everything to fix this and would consider myself quite savvy when it co...

344 Views

0 replies

1 likes

Account
Security
  • 344 Views
  • 0 replies
  • 1 likes

Solved!! Switching from Premium to Free-Keep playlists and songs?

I need to switch from Premium to Free for a couple of months. Will all of my music and playlists still be there when I get Premium back again?

Newbie

I need to switch from Premium to Free for a couple of months. Will all of my music and playlists still be there when I get Premium back again?

Maxim

Spotify Star

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
  • 0 likes

Fresh start Spotify account?

How do I start my spotify account over and make it seem like spotify has no idea what music I like?My friend had been listening to my account on my computer and there is music/artist in my Discovery weekly and New music i might like that are competel...

Newbie

How do I start my spotify account over and make it seem like spotify has no idea what music I like? My friend had been listening to my account on my computer and there is music/artist in my Discover...

Maxim

Spotify Star

1643 Views

1 replies

0 likes

  • 1643 Views
  • 1 replies
  • 0 likes

Username is a seemingly random string of characters

So I just made a new account using my e-mail. So on the website and the app I'm able to login with my e-mail and it shows my proper username that I selected, however, when I go to login with my username, it doesn't work and on my account page my user...

Newbie

So I just made a new account using my e-mail.  So on the website and the app I'm able to login with my e-mail and it shows my proper username that I selected, however, when I go to login with my...

237 Views

0 replies

0 likes

  • 237 Views
  • 0 replies
  • 0 likes

Cannot log on to my account

Today I tried to log onto my spotify account (because I had been kicked out of them between last night and just a few minutes ago, which has never happened before) and it said that my username or password was incorrect with an error code:3. I know wh...

Newbie

Today I tried to log onto my spotify account (because I had been kicked out of them between last night and just a few minutes ago, which has never happened before) and it said that my username or pas...

210 Views

0 replies

0 likes

Account
Login
Security
  • 210 Views
  • 0 replies
  • 0 likes