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buenos dias, tengo actualmente un plan universitario, pero me cobran $4150

buenos dias, tengo actualmente un plan universitario, pero me cobran $4150

contrate hace viarios meses el plan universitario y pesea eso me siguen cobrando el monto de un plan individual
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1 Reply

Hey,

 

Thanks for reaching out. We hope you don't mind us replying in English.

 

If you're being charged the regular amount for Spotify Premium, it might be that your student discount has expired and wasn't renewed. If you're sure that you've re-verified your student status, it's possible that you didn't activate the discount in your Spotify account.

 

If you're seeing Premium Individual as your current subscription on your account page, we'd suggest going through the process again here and using this guide in case you get any error messages when trying to activate the Student plan.

 

We hope this helps.

MihailYModerator
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