Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

can't log into spotify

can't log into spotify

Plan

premium

Country

The Netherlands

Device

Acer Aspire V 15

Operating System

Windows 10

 

My Question or Issue

 Can't log into my spotify app not using facebook nor entering username and password. After a while a error code shows up saying something like service temporarily unavailable (error code 2). On my mobile phone the spotify app is working fine while using the same account. 
-Tried reinstalling

-My internet is fine though a new modem is installed recently

-Went through the loggin troubleshooting checklist 

Reply
1 Reply

Hey there @mwestbroek,

Thanks for reaching out to the community!

 

I want us to try a few steps together.

First of all please open an incognito web page, visit the Spotify web pageand  try to log in to your account through the web player.

 

let me know how you did so we can move on from there 😃

Suggested posts