can't login

[JornW]

We just bought premium family with our family and i made an account and i connected it to the premium family account and now i wanne login on the spotify app and it says this email is already used so i can't login. does anyone now how to fix this? thx

[Maxim]

Hey @JornW,

Please try logging in using username and password instead of email adress and password.

Let me know how it goes!

[JornW]

i Forgot my username where can i find that?

[Maxim]

You should be able to find your username on the receipt