could not log in to email

[gabriellaoctaa]

Plan

Premium

Country

USA

Device

(iPhone 😎

Operating System

(iOS 10.)

My Question or Issue

My spotify premium account is linked to facebook, however I could not log in to my facebook email because I forgot the password and I tried anything but I could not recover my email. I have a family plan spotify premium and order the free google home. But Spotify sent it to my facebook email. Is there any way that I could get the notification email to my other email?

[Billy-J]

Hey @gabriellaoctaa, and welcome to the community.

Hope you're doing great! 

Could you try following these steps:

Go back to the log in form and choose LOG IN WITH FACEBOOK.

• If you’re already logged in to Facebook on the device, you’re logged straight in to Spotify. Success!
• If you’re not logged in to Facebook on the device, a new web page will open so you can log in to Facebook. Once you’ve logged in with Facebook you’re automatically redirected and logged in to Spotify.
  Note: If you can’t remember your Facebook details, you’ll need to recover your Facebook account.

Let me know how this goes! 🙂