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deleted account still exists

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deleted account still exists

Avatar of whatthehale
Casual Listener
2022-01-05 04:16 PM

Hi,

I deleted my previous account quite a while ago and created a new one. But I still see the profile and playlists. I'm unable to recover it without deleting my current one. The link to my deleted account is provided, can you please help me?

Thank you.

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Avatar of Mario
Spotify Legend
2022-01-06 11:54 AM

Hey @whatthehale,

 

Thanks for reaching out about this here in the Community. 

 

Sounds like something you might want to have looked into in greater detail backstage: feel free to send a message by following the steps here.

 

Hope this helps. Cheers!

Mario Moderator
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5 Replies

Avatar of Maxim
Spotify Star
Spotify Star
2022-01-06 09:21 AM

Hey @whatthehale ,

 

Thanks for coming to the Community.


When did you close your previous account? 🙂

MaximSpotify Star
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Note: I'm not a Spotify employee.
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Avatar of whatthehale
Casual Listener
2022-01-06 09:33 AM
I don't remember the exact date, but it was in October 2021.
Thanks for the quick response.
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Avatar of Mario
Spotify Legend
2022-01-06 11:54 AM

Hey @whatthehale,

 

Thanks for reaching out about this here in the Community. 

 

Sounds like something you might want to have looked into in greater detail backstage: feel free to send a message by following the steps here.

 

Hope this helps. Cheers!

Mario Moderator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Avatar of whatthehale
Casual Listener
2022-01-06 01:38 PM
Got it solved, thank you !
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Avatar of Jeremy
Spotify Legend
2022-01-07 04:41 PM

Hi there @whatthehale,

 

Thank you for your reply and confirmation.

 

We're glad to see that everything got solved for you 🙂

 

Let us know if we can help you with anything else.

 

Take care!

JeremyModerator
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Live, love, laugh and listen to music 🙂

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