is saying both emails i have never used are already taken?

is saying both emails i have never used are already taken?

curiosityisme

I realized I set up my account wIth the wrong email. ( I accidentally mixed the start of one of my email addresses and the end of the other) I have tried changing the email multiple times on different computers and devices to see if that would make it work but it keeps saying both of them are already taken, I have never used either of them to create an account. I have already checked both of the accounts to see If I had received any emails from Spotify in the past and nothing showed up. I've become very frustrated and concerned by this and would like to get this solved. I have tried using the customer help form to send a message but when I sent it spotify told me it would send the reply to the email that i'm try to fix.... help???

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1 Reply

Steph_B

Hey there!

 

No worries, help's here.

 

Our team will be happy to assist. You can find us on Twitter with the @SpotifyCares handle.

 

Give us a shout out, we'll be right there.


🙂

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