my email was used to create an account in Spotify

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my email was used to create an account in Spotify

shakashaka

Hello,

 

one of my emails was used to create an account in Spotify, i did not create this account. 

I already have and use Spotify on a different email

 

I have two different emails, one for work and another one for stuff like spotify, those emails are not connected

 

Yesterday i got notification on my work email that someone used it to create an account in Spotify, and again today another notification that a password on that created account was changed due to suspicious activity..

 

I already took some security measures as resseting my passwords 

My question here is, is it possible to block/delete that email on spotify? since it was not created by me, but with my email adress

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EthanS1

Hey there @shakashaka! Welcome to the Community.

 

Could you reach out to the folks Spotify by following the steps here to reach out to the Accounts team and they can investigate this a bit further and get the account closed down behind the scenes. 

 

Any issues, let me know! 

 

All the best,

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Marked as solution

EthanS1

Hey there @shakashaka! Welcome to the Community.

 

Could you reach out to the folks Spotify by following the steps here to reach out to the Accounts team and they can investigate this a bit further and get the account closed down behind the scenes. 

 

Any issues, let me know! 

 

All the best,

shakashaka

Thank you very much Ethan 🙏

 

EthanS1
No worries, happy to help! 🙂

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