problem Signing up to 3month trial ?

Reply

problem Signing up to 3month trial ?

fish-301
Casual Listener

It looks like you've taken trial before, ------- but you can still get premium.

click this but go to same area as before.

But have not signed up to premium before ever.

 what happens now?

5 Replies

Billy-J
Rock Star 24
Rock Star 24

Hey @fish-301, thanks for reaching out to the Community!

Have you used that payment method to sign up for any of Spotify's services, even to pay for someone else's subscription? 

Could you also try getting the trial here, using a different browser or private window? 
Let me know how this goes!

Billy-JRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

fish-301
Casual Listener
still no upgade available on different browser same message already
applied for upgrade. have never !!!!

Elena
Moderator
Moderator

Hi again @fish-301,

 

Thanks for keeping us in the loop.

 

In this case, we'd recommend making sure that your card meets all of these requirements so that your payment can be processed without any issues.

 

If everything's in order with your card, you can try to get the trial from this link.

 

Keep us posted 🙂 

ElenaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

fish-301
Casual Listener
not using card , using paypal using the 2nd suggestion still no go

Mario
Moderator
Moderator

Hi again @fish-301!

 

Thanks for getting back in touch. 

 

Could you try again using another device and a different internet connection?

 

If this doesn't do the trick, we suggest that you wait 24 hours before trying it again. 

 

Additionally, it's well worth trying to subscribe with a different payment method

 

Cheers - Keep us in the loop.

MarioModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
"There's more to living than only surviving." - Dexter Holland
SUGGESTED POSTS