Announcements

Help Wizard

Step 1

NEXT STEP

problem with email

problem with email

hi I have a problem with my account ... I changed the email on Facebook but apparently on the site is not updated so I can not access my account

Reply
1 Reply

Hi @xmxtape, welcome to the Spotify Community!

 

If your account was created through Facebook and you updated your email from your FB settings, it can take up to 48 hours to be reflected on your Spotify account.

 

However, you should not have a problem to access your account by using the Log in with Facebook option and the current details you use to access your FB profile. Can you restart your device and try to access again with the FB option?

 

Let us know how it goes or if you have questions.

JulianModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random