Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
2025-02-19 1:43:32 AM
ribezaz
Spotify Star
9971 Views
3 replies
9 likes
Security

9971 Views
3 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
Friday
ddongnyangi
Newbie
497507 Views
982 replies
112 likes
Account

497507 Views
982 replies
112 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1214329 Views
119 replies
117 likes
Account

1214329 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-12-23 3:53:03 PM
Joan
Moderator
122807 Views
72 replies
12 likes
Account
Login
Premium

122807 Views
72 replies
12 likes

Unable to Access account, trying to cancel subscription.

Hello, I have been unable to access my spotify account for some time now, and it will not let me reset my password via username or email or anything - I just never recive the email. At this point all I want to do is cancel the useless premium I have ...

ApolloScratch
Newbie
Hello, I have been unable to access my spotify account for some time now, and it will not let me reset my password via username or email or anything - I just never recive the email.&nb...
2018-03-14 3:53:09 PM
2018-03-14 4:35:52 PM
user-removed
Not applicable
446 Views
1 replies
0 likes
Account

446 Views
1 replies
0 likes

Help: impossible to unsubscribe Premium!

Hello, I have been trying for some hours now, to unsubscribe my Premium Account which I started the 5th of January. I'm not interested in being Premium anymore so I want to stop the new subscription payment. When I do the steps to unsubcribe, and aft...

JerryKinq
Casual Listener
Hello, I have been trying for some hours now, to unsubscribe my Premium Account which I started the 5th of January. I'm not interested in being Premium anymore so I want to stop the ne...
2015-04-04 12:10:22 AM
2018-03-14 4:18:15 PM
user-removed
Not applicable
1158 Views
11 replies
1 likes
Account
Premium
Subscription

1158 Views
11 replies
1 likes

can`t log in to my account

on monday spotify came to israel and i created a premium account.. today am trying to enter to the account and says Incorrect username or password.also i try to reset my password and i can`t says that my email account never sign in on spotify. what i...

Shan4Garhad
Casual Listener
on monday spotify came to israel and i created a premium account.. today am trying to enter to the account and says Incorrect username or password. also i try to reset my password and i ...
2018-03-14 4:05:03 PM
2018-03-14 4:09:14 PM
Shan4Garhad
Casual Listener
252 Views
1 replies
0 likes
Account

252 Views
1 replies
0 likes

Same artist different distributors

Hey guys, I have used two different distributors and now I have two artist profile separated. Please this is the artist profile verified:https://open.spotify.com/artist/6YzYDI3VgVW9PDU5PQ8680?si=tS0X5sGnTBKk-9DHbrbRcg And this is the copy that has to...

thecabas
Casual Listener
Hey guys, I have used two different distributors and now I have two artist profile separated. Please this is the artist profile verified: https://open.spotify.com/artist/6YzYDI3VgVW9PDU5PQ8...
2018-02-05 1:50:13 PM
2018-03-14 4:08:46 PM
thecabas
Casual Listener
951 Views
3 replies
1 likes

951 Views
3 replies
1 likes

Solved!! Help..

How do I solve this??i how only 3 options in the bottom of the screen..

Sar_maz
Newbie
How do I solve this?? i how only 3 options in the bottom of the screen..
2018-03-14 3:46:34 PM
2018-03-14 3:56:44 PM
Maxim
Spotify Star
350 Views
1 replies
0 likes
Account
Other

350 Views
1 replies
0 likes

Solved!! Profile Picture and Playlist Art

Ok, so I've heard mixed things about this topic, some people saying you need to be apart of the Rockstar program and others say otherwise. You see a friend of mine when she set up her account was able to do all this and I really doubt she made it to ...

JayTee0212
Regular
Ok, so I've heard mixed things about this topic, some people saying you need to be apart of the Rockstar program and others say otherwise. You see a friend of mine when she set up her account was abl...
2018-03-14 10:10:17 AM
2018-03-14 3:42:21 PM
Maxim
Spotify Star
383 Views
1 replies
0 likes
Account

383 Views
1 replies
0 likes

I'm in Germany but don't want to listen to german music and podcasts

I'm currently living in Germany but I exclusively listen to podcasts and music in English. However, Spotify keeps recommending me german podcasts and german music which I'm REALLY not interested in. I'm curious if there's a possibility to change the ...

aminkok21
Newbie
I'm currently living in Germany but I exclusively listen to podcasts and music in English. However, Spotify keeps recommending me german podcasts and german music which I'm REALLY not interested in. ...
2018-03-14 12:33:47 PM
2018-03-14 3:40:15 PM
Maxim
Spotify Star
662 Views
1 replies
1 likes
Account
Other
Premium

662 Views
1 replies
1 likes

Didnt cancel premium on time

first of all Im not satisfied with the service. For example I cannot get any help (is there a support team?), i didnt get any notification that my free month has finished and i was not going to prolong it as im not satisfied with the service. my payp...

arseface12
Newbie
first of all Im not satisfied with the service. For example I cannot get any help (is there a support team?), i didnt get any notification that my free month has finished and i was not g...
2018-03-14 1:17:11 PM
2018-03-14 3:35:28 PM
Maxim
Spotify Star
305 Views
1 replies
0 likes
Premium

305 Views
1 replies
0 likes

Solved!! Changing country after using gift card from another country

Spotify recently available in my country (Israel)I used Philippines gift card to use spotify premium until now I want to change the country to Israel but it's grey and locked to Philippines.I added my israeli paypal account and it says now the when m...

semregeliko
Casual Listener
Spotify recently available in my country (Israel) I used Philippines gift card to use spotify premium until now I want to change the country to Israel but it's grey and locked to Phili...
2018-03-13 6:28:54 PM
2018-03-14 1:58:33 PM
semregeliko
Casual Listener
1189 Views
4 replies
0 likes
Account

1189 Views
4 replies
0 likes

Solved!! Spotify thinks my credit card is from Iceland but its not.

As title suggest, Spotify just launched in my country (Israel) and i wanna get the premium.Been trying to get it but when i put my credit card a pop-up says that its from Iceland.Basically, my credit card is from Israel and not IcelandAnyway to fix t...

user-removed
Visitor
As title suggest, Spotify just launched in my country (Israel) and i wanna get the premium. Been trying to get it but when i put my credit card a pop-up says that its from Iceland. Basically, my cr...
2018-03-13 6:15:23 PM
2018-03-14 1:47:12 PM
Maxim
Spotify Star
1174 Views
8 replies
0 likes

1174 Views
8 replies
0 likes

I WANT TO DELETE MY SPOTIFY FACEBOOK ACCOUNT.

Hello spotify, actually I have registered a new account with my facebook by wrong i didn't mean to do that, and I also have another account so I need some help to permanently delete this spotify account which registered by facebook to be able to conn...

Justei
Casual Listener
Hello spotify, actually I have registered a new account with my facebook by wrong i didn't mean to do that, and I also have another account so I need some help to permanently delete this spotify...
2018-03-12 6:01:49 AM
2018-03-14 1:44:50 PM
Justei
Casual Listener
399 Views
3 replies
0 likes
Account

399 Views
3 replies
0 likes

Superuser Contribution Number of songs in one of my playlists doesn't match up between my laptop and phone?

In one of my playlists on my laptop it says there are 1,594 songs in it, but on the same playlist on my phone it says there are 1,596 songs in it. I've tried logging in and out, deleting the app and reinstalling it, etc, but the playlist on my laptop...

rubins221
Newbie
In one of my playlists on my laptop it says there are 1,594 songs in it, but on the same playlist on my phone it says there are 1,596 songs in it. I've tried logging in and out, deleting the app and ...
2017-04-15 4:06:08 AM
2018-03-14 11:53:16 AM
jessalyn_lee02
Casual Listener
941 Views
3 replies
0 likes
Account

941 Views
3 replies
0 likes

Cannot connect my Spotify account with facebook.

Anytime i click connect with facebook on the APP, desktop app or browser website it gives me the message "Sorry there has been a temporary error, please try again later." Can anyone on the spotify team look into this? Much appreciated. Thank you

ewie4fhuigbrp3u
Newbie
Anytime i click connect with facebook on the APP, desktop app or browser website it gives me the message "Sorry there has been a temporary error, please try again later." Can anyone on the spotify te...
2018-03-14 9:03:37 AM
2018-03-14 11:00:27 AM
doreiny
Newbie
498 Views
1 replies
0 likes

498 Views
1 replies
0 likes

Superuser Contribution Randomly skipping songs and playing Zae Day

Copying from another post and adding on...."I have Spotify premium, and every once in a while, I will be playing one of my playlists, and the song will just skip to the next song. Other times, it will start playing a completely different playlist, on...

Brittanyloliver
Casual Listener
Copying from another post and adding on.... "I have Spotify premium, and every once in a while, I will be playing one of my playlists, and the song will just skip to the next song. Other times, it w...
2018-02-07 5:55:11 PM
2018-03-14 9:06:27 AM
Melody
Spotify
3429 Views
11 replies
1 likes

3429 Views
11 replies
1 likes

Solved!! Cant see my Facebook Friends on Spotify

Hi . I created my account on spotify using my facebook but when I try to view friends connected nothing appears. None of your friends are on Spotify. Any help ?

JonnyCruz
Casual Listener
Hi . I created my account on spotify using my facebook but when I try to view friends connected nothing appears. None of your friends are on Spotify. Any help...
2015-08-08 2:57:11 PM
2018-03-14 9:04:06 AM
Deeviant
Casual Listener
106111 Views
43 replies
5 likes
Account

106111 Views
43 replies
5 likes

Solved!! Can't change the credit card

Hi mates! I change the credit card and my subscription can't be renewed since that credit card is not working anymore. The problem is that I'm going to my profile and the system is not letting me change the card. Everytime I click on update, enter th...

Progboy
Roadie
Hi mates! I change the credit card and my subscription can't be renewed since that credit card is not working anymore. The problem is that I'm going to my profile and the system is not...
2015-02-27 1:47:32 AM
2018-03-14 8:24:47 AM
Loyalraiders
Newbie
1832 Views
3 replies
0 likes
Account
Premium
Subscription

1832 Views
3 replies
0 likes

Solved!! Moved abroad permanently

Hi, I moved from the Netherlands to the UK. My Free Account stopped working. Will it start working again by changing country to UK and entering details of a UK payment card? Thx, Toni

toni_a
Casual Listener
Hi, I moved from the Netherlands to the UK. My Free Account stopped working. Will it start working again by changing country to UK and entering details of a UK payment card? Thx...
2012-12-01 8:15:43 PM
2018-03-14 7:39:29 AM
toni_a
Casual Listener
7692 Views
12 replies
0 likes

7692 Views
12 replies
0 likes

Can't Login... The app says the username or password is incorrect when they are correct.

When I type my username and password it says that incorrect but it's not. I even tried resetting the password it won't work. please help

Jarvis2025
Casual Listener
When I type my username and password it says that incorrect but it's not. I even tried resetting the password it won't work. please help
2018-03-14 5:09:10 AM
2018-03-14 7:24:55 AM
phan_times
Community Legend
1384 Views
7 replies
0 likes

1384 Views
7 replies
0 likes

Solved!! invitation email sends to log in page and asks password

When my sons and my wife click on the link in the invitation email they recieved, they get to a log in page asking for a password.They can't have a password since they are not yet part of any account.And where and how are they supposed to put this "i...

adrienK
Casual Listener
When my sons and my wife click on the link in the invitation email they recieved, they get to a log in page asking for a password. They can't have a password since they are not yet part of any accou...
2018-03-13 10:04:39 PM
2018-03-14 7:13:56 AM
adrienK
Casual Listener
1148 Views
2 replies
0 likes
Account

1148 Views
2 replies
0 likes

Link with facebook but incorrect DOB

When I sign in Spotify for the first time I choose "Sign in with FB". But the DOB on Spotify isn't correct and I can't change it.Spotify guides me to the FB account setting to modify my DOB but whatever I do nothing change on the Spotify account.Did ...

dthinhle
Newbie
When I sign in Spotify for the first time I choose "Sign in with FB". But the DOB on Spotify isn't correct and I can't change it. Spotify guides me to the FB account setting to modify my DOB but wha...
2018-03-14 6:57:39 AM
445 Views
0 replies
2 likes

445 Views
0 replies
2 likes

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