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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1841 Views
  • 0 replies
  • 8 likes
  • Security
  • 1841 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 448755 Views
  • 970 replies
  • 108 likes
  • Account
  • 448755 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199654 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199654 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108728 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108728 Views
  • 72 replies
  • 11 likes

Restore account

Hi there. In Facebook I have chosen to delete the Spotify announcements, I thought. It turned out that my whole account was deleted, unfortunately. If I sign-in with my Facebook account, a whole new account is opened. My playlists, favorites and prem...

  • Visitor
  • Hi there. In Facebook I have chosen to delete the Spotify announcements, I thought. It turned out that my whole account was deleted, unfortunately. If I sign-in with my Facebook account, a whole new ...
  • angietrangiee
  • Newbie
  • 54217 Views
  • 7 replies
  • 3 likes
  • 54217 Views
  • 7 replies
  • 3 likes

Charged 3 times for premium and still don't have premium

I did not sign up twice i do not have another account, I was attempting to do the student discount earlier today, it gave me error messages the first one being unable to complete it on google chrome from my phone, it prompted me to go to safari, at w...

  • Newbie
  • I did not sign up twice i do not have another account, I was attempting to do the student discount earlier today, it gave me error messages the first one being unable to complete it on google chrome ...
  • Ajaramillo4
  • Newbie
  • 802 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 802 Views
  • 5 replies
  • 0 likes

Log in Help

HELP... I loged out.. And cant come in again. Ot says that i am offline mode and have to change and go online. BUT I AM... Both wi-fi and Mobile internet... What can i do?

  • Newbie
  • HELP...   I loged out..   And cant come in again.   Ot says that i am offline mode and have to change and go online.    BUT I AM...   Both wi-fi and Mobile int...
  • dkongball
  • Regular
  • 292 Views
  • 1 replies
  • 0 likes
  • 292 Views
  • 1 replies
  • 0 likes

Solved!! HELP ME FOR PEYMENT

I HAD A PREMIUM BUT NOW SPOTIFY IS CREDIT CARD DOES NOT ACCEPT PAYMENT BUT I CAN PAYMENT ANOTHER THINGS ON MY CREDIT CARD. WHY WHY DO NOT ACCEPT MY PAYMENT? HOW TO CONTACT SPOTIFY?

  • Newbie
  • I HAD A PREMIUM BUT NOW SPOTIFY IS CREDIT CARD DOES NOT ACCEPT PAYMENT BUT I CAN PAYMENT ANOTHER THINGS ON MY CREDIT CARD. WHY WHY DO NOT ACCEPT MY PAYMENT? HOW TO CONTACT SPOTIFY?
  • dkongball
  • Regular
  • 461 Views
  • 1 replies
  • 0 likes
  • 461 Views
  • 1 replies
  • 0 likes

Hacked Account, Restore Songs

My account was hacked two hours ago and they remove my favorite songs. I saw an option to restore playlist removed but not an option to restore Songs. How can I do it?

  • Newbie
  • My account was hacked two hours ago and they remove my favorite songs. I saw an option to restore playlist removed but not an option to restore Songs. How can I do it?
  • dkongball
  • Regular
  • 1126 Views
  • 1 replies
  • 0 likes
  • 1126 Views
  • 1 replies
  • 0 likes

Log in issue

I can't log in to my account as it says to listen to music for 14 days abroad you have to tell Spotify where you are. First time this has ever happened and need this fixed as soon as possible.

  • Newbie
  • I can't log in to my account as it says to listen to music for 14 days abroad you have to tell Spotify where you are. First time this has ever happened and need this fixed as soon as possible. &nbsp...
  • dkongball
  • Regular
  • 579 Views
  • 1 replies
  • 0 likes
  • 579 Views
  • 1 replies
  • 0 likes

Song wont fully Play, then jumps to random music!!ANNOYING!!!

The problem started since Monday 2/26/18, the song will play less than half way then will skip to some horrible music I that have never listen to "Hustlers And Bosses" It happens on my iPhone and firestick at home! I have a premium subscription and i...

  • Newbie
  • The problem started since Monday 2/26/18, the song will play less than half way then will skip to some horrible music I that have never listen to "Hustlers And Bosses"  It happens on m...
  • dkongball
  • Regular
  • 497 Views
  • 1 replies
  • 0 likes
  • 497 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify device Web Player (opera) interrupts and controls my spotify playing

When i open the spotify windows app there is a device called Web player (Opera) that keeps taking control of my playing and plays it's own **bleep**-list of music. I've disconnected all apps in my account, changed password multiple times, logged out ...

  • Casual Listener
  • When i open the spotify windows app there is a device called Web player (Opera) that keeps taking control of my playing and plays it's own **bleep**-list of music.  I've disconnected all apps i...
  • Alfredo
  • Roadie
  • 7060 Views
  • 3 replies
  • 5 likes
  • Windows
  • 7060 Views
  • 3 replies
  • 5 likes

Solved!! account suspension and other

I have recently gotten an email saying that "suggestive" activity has been on my account but I don't know what this means? Is says I may have a modified version of Spotify and I need to reinstall the app, but I don't see any apps that may have been i...

  • Newbie
  • I have recently gotten an email saying that "suggestive" activity has been on my account but I don't know what this means? Is says I may have a modified version of Spotify and I need to reinstall the...
  • phan_times
  • Community Legend
  • 1673 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 1673 Views
  • 1 replies
  • 0 likes

Minha conta sumiu

Ao formatar meu celular nao consigo mais acesso a minha conta premium. Continua descontando do cartao, mas todos os emails que tento logar nao vai, e pelo facebook criou outra conta. Como recuperar a minha conta premium?

  • Casual Listener
  • Ao formatar meu celular nao consigo mais acesso a minha conta premium. Continua descontando do cartao, mas todos os emails que tento logar nao vai, e pelo facebook criou outra conta. Como recuperar a...
  • andersonpereira
  • Casual Listener
  • 863 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 863 Views
  • 2 replies
  • 0 likes

Solved!! How do I change my Spotify Community page profile pic?

Hi! Sorry if I'm posting this on the wrong board...wasn't sure which one I should post to. My Spotify Community page has a profile picture of someone I don't know. (Who IS that??) I don't even know how it got there. How do I change it? Not my Spotify...

  • Visitor
  • Hi! Sorry if I'm posting this on the wrong board...wasn't sure which one I should post to. My Spotify Community page has a profile picture of someone I don't know.  (Who IS that??) I don't even ...
  • chafiacabraham
  • Casual Listener
  • 871 Views
  • 4 replies
  • 0 likes
  • Account
  • 871 Views
  • 4 replies
  • 0 likes

How to clear recently played?

My account was recently hacked and used by someone else. After resetting my password, I used "Delete cache and saved data." This deleted the person's saved playlists and albums, but left recently played songs and playlists in my library, which in tur...

  • Casual Listener
  • My account was recently hacked and used by someone else. After resetting my password, I used "Delete cache and saved data." This deleted the person's saved playlists and albums, but left recently pla...
  • MusicloverMarc
  • Casual Listener
  • 50463 Views
  • 1 replies
  • 2 likes
  • 50463 Views
  • 1 replies
  • 2 likes

I can't set a device password

HelloI'm having trouble with the password system. I have registered with my facebook account and I want to use that account ( because it's premium ) in my ps4. However in the ps4 app, I can only log in with my spotify username and password. So I go t...

  • Newbie
  • Hello I'm having trouble with the password system.  I have registered with my facebook account and I want to use that account ( because it's premium ) in my ps4. However in the ps4 app, I can ...
  • Cardo
  • Newbie
  • 17081 Views
  • 6 replies
  • 1 likes
  • Account
  • 17081 Views
  • 6 replies
  • 1 likes

Spotify Lossless a thing?

I used to be audio format crazy person that would rip CDs at lossless rate to listen to music at an amazing fidelity. Rumor has it that Spotify has something in the works.Is there any more news on this? Hands down, I would love to try this out on Spo...

  • Newbie
  • I used to be audio format crazy person that would rip CDs at lossless rate to listen to music at an amazing fidelity.   Rumor has it that Spotify has something in the works. Is there any more...
  • Maxim
  • Spotify Star
  • 1369 Views
  • 1 replies
  • 0 likes
  • 1369 Views
  • 1 replies
  • 0 likes

Solved!! Error accepting TOS on the beta spotify developer site

Hello, Trying to go to my dashbord in spotify developer leads me here: https://beta.developer.spotify.com/dashboard/tos-accept If I try to accept this TOS nothing happens and an error is displayed at the top of the screen: >There was an error sending...

  • Casual Listener
  • Hello,   Trying to go to my dashbord in spotify developer leads me here:   https://beta.developer.spotify.com/dashboard/tos-accept   If I try to accept this TOS nothing happens a...
  • MattSuda
  • Spotify Star
  • 1727 Views
  • 2 replies
  • 0 likes
  • Other
  • 1727 Views
  • 2 replies
  • 0 likes

Superuser Contribution Impossibile confermare indirizzo, account passato da family a free

Ho avuto per diversi mesi un account family con i miei fratelli (viviamo nella stessa abitazione), qualche giorno fa però spotify mi manda una mail con scritto: " Non è stato possibile confermare il tuo indirizzo, quindi abbiamo passato il tuo accoun...

  • Newbie
  • Ho avuto per diversi mesi un account family con i miei fratelli (viviamo nella stessa abitazione), qualche giorno fa però spotify mi manda una mail con scritto:   " Non è stato possibile confe...
  • mr00tette
  • Newbie
  • 6663 Views
  • 7 replies
  • 0 likes
  • 6663 Views
  • 7 replies
  • 0 likes

Solved!! My downloaded music won't appear!!Please help me :(

I downloaded spotify some months ago and I would listen to my ''saved'' songs everyday.But then one day,I opened spotify and went to ''my music'',and all the songs I had save weren't there.It had a guy with a hat and it said to me begin adding music ...

  • Casual Listener
  • I downloaded spotify some months ago and I would listen to my ''saved'' songs everyday. But then one day,I opened spotify and went to ''my music'',and all the songs I had save weren't there.It had a...
  • Robert_W
  • Community Legend
  • 13380 Views
  • 4 replies
  • 0 likes
  • Account
    Free
  • 13380 Views
  • 4 replies
  • 0 likes

Cant login

Spotify will not let me log in, whenever I try it says my username/password is incorrect, they are not, i have changed my password several times to ensure, the app will not even let me create a new account as it claims every username and email is tak...

  • Casual Listener
  • Spotify will not let me log in, whenever I try it says my username/password is incorrect, they are not, i have changed my password several times to ensure, the app will not even let me create a new a...
  • russonjosh
  • Casual Listener
  • 361 Views
  • 2 replies
  • 0 likes
  • 361 Views
  • 2 replies
  • 0 likes

Superuser Contribution From Premium to Free real quick

Firsf of all, why can't I contact the Spotify servicedesk by phone anymore? My problem is, today I woke up and tried to play some songs, but my account went from Premium for Family to Free. How can this be possible?

  • Casual Listener
  • Firsf of all, why can't I contact the Spotify servicedesk by phone anymore?   My problem is, today I woke up and tried to play some songs, but my account went from Premium for Family to Free. ...
  • Jamovic
  • Casual Listener
  • 413 Views
  • 2 replies
  • 0 likes
  • Premium
  • 413 Views
  • 2 replies
  • 0 likes

Superuser Contribution logging in

hi - trying to log in on my desk top player, however after changing password and logging out from everywhere else, it wont allow me to log back in on desktop, it will however allow me to listen via the web player.. and through facebook.. but again.. ...

  • Casual Listener
  • hi - trying to log in on my desk top player, however after changing password and logging out from everywhere else, it wont allow me to log back in on desktop, it will however allow me to listen via t...
  • Graham167
  • Newbie
  • 436 Views
  • 2 replies
  • 0 likes
  • 436 Views
  • 2 replies
  • 0 likes