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problem with my name

problem with my name

dear spotify,

i have a problem with my name.

i linked spotify with my old facebook account once, but disconnected it soon after.

after i disconnected it, my old facebook name was still showing on my mac and iphone. 

a few days ago i connected it to my new facebook account, and the new name is showing on my iphone, but not on my mac - it still shows the old one.

i deleted the app on both devices, reinstalled it, waited, waited and waited and nothing.

any help?

Reply
1 Reply

Hey there @snakisio, welcome to the community!

 

That's odd. It may take some time for the system to register the change. In the meanwhile, can you try a clean re-install ? You can also try log in out and back in to wake up your account.

 

If it still persists, send a DM or tweet @SpotifyCares so that a member of the staff can take a look backstage for you 🙂

 

Hope this helps!

K

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