Plan
Free
Country
Australia
Device
All
Operating System
All
My Question or Issue
Hi, so after listening to one song on repeat for about 2 days while working (https://open.spotify.com/album/337mzRS3hivhPRXorHhCB9?highlight=spotify:track:74bl1BknckkMbxpBJFSxmH), I found I am no longer able to play the song, or entire album, even. It will not work for me on any device (phone, web, windows apps, multiple PCs, etc.).
However, I asked a friend to play it, and he can with no problem. I am wondering now if my account was flagged for being something like a "click-farm" since I did listen to the song about 200 times in about 2 days. Has anyone experienced anything like this? Have I hit my quota of listens or something? Thanks.
Hey @mett139,
Thanks for searching for the answer you need here.
It's a good idea to follow the suggestion of @Phoenixracker42 by using the log out everywhere feature and if the issue persists- run a clean reinstall on your device. This involves deleting the cache files of the app and will force a account wide resynchronization of your info. You can have a look at this guide for the steps relevant to each device. Give your device a quick restart as well before you open the newly installed app.
Hope you find this useful. Let us know how you get on.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game…