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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80456 Views

9 replies

2 likes

Account
Login
  • 80456 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

654009 Views

13 replies

4 likes

Account
  • 654009 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734484 Views

18 replies

29 likes

  • 734484 Views
  • 18 replies
  • 29 likes

Superuser Contribution Old Email Still in Use After Deleting Spotify Account

PlanNoneCountryPhilippinesDeviceSamsung A7 2018Operating SystemAndroid 10 My Question or IssueI recently deleted my Spotify account in order to create a new one. Spotify already sent the farewell e-mail verification to delete my account and the react...

Casual Listener

Plan None Country Philippines Device Samsung A7 2018 Operating System Android 10   My Question or Issue I recently deleted my Spotify account in order to create a new one. Spotify alre...

miska75

Visitor

8740 Views

4 replies

1 likes

Account
  • 8740 Views
  • 4 replies
  • 1 likes

Superuser Contribution I Accidently removed my profile picture and now i dont see a button to add it back

My Question or Issuei accidently clicked on remove the picture and now i cant add it back.the picture above does not show my cursor because its a screenshot but i aimed it over my empty profile picture and no buttons to "add picture" appeared it just...

Casual Listener

  My Question or Issue i accidently clicked on remove the picture and now i cant add it back. the picture above does not show my cursor because its a screenshot but i aimed it over my empty p...

Xenia

Moderator

637 Views

2 replies

0 likes

Account
Other
  • 637 Views
  • 2 replies
  • 0 likes

Missing Edit Profile on my Phone and on my PC

I want to change my display name, and the guide to do so does not really help me at all what so ever, for i am missing the edit profile option on my phone and on my pc ???

Visitor

I want to change my display name, and the guide to do so does not really help me at all what so ever, for i am missing the edit profile option on my phone and on my pc ???

OneByBoo

Roadie

678 Views

1 replies

0 likes

Account
  • 678 Views
  • 1 replies
  • 0 likes

trouble logging into account

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or IssueI need to sign in which i haven't done in years due to getting a new hard drive. I know my username but not my password. I put my username into the forgotten password thing an...

Visitor

Plan Premium Country UK Device PC Operating System Windows 10   My Question or Issue I need to sign in which i haven't done in years due to getting a new hard drive. I know my username...

Billy-J

Spotify Star

577 Views

1 replies

0 likes

Account
Login
Premium
Security
  • 577 Views
  • 1 replies
  • 0 likes

Solved!! Ideas

I have an idea to submit but it won't let me post my idea. Says access denied. ThanksKez

Regular

I have an idea to submit but it won't let me post my idea. Says access denied. Thanks Kez

Billy-J

Spotify Star

757 Views

3 replies

0 likes

  • 757 Views
  • 3 replies
  • 0 likes

Solved!! Listening on two devices simultaneously

I've the premium subscription on a promotion (3 months for 9,99) and I will upgrade to the regular premium afterwards. I listen to Podcasts on Spotify, so I don't really need the premium for that, but I also connected my Spotify to my Echo Dot. The t...

Regular

I've the premium subscription on a promotion (3 months for 9,99) and I will upgrade to the regular premium afterwards. I listen to Podcasts on Spotify, so I don't really need the premium for that, bu...

roteixeira

Regular

12602 Views

4 replies

0 likes

Account
Premium
Subscription
  • 12602 Views
  • 4 replies
  • 0 likes

Superuser Contribution Frank Ocean song pops up in playlist on shuffle

PlanPremiumCountryUSADeviceiPhone XR So. Weird problem I’ve noticed for awhile, it happens every so often. I’ll be on shuffle for my liked songs, and randomly a little “glitch” would happen, but I didn’t think much of it. I then started to realize wh...

Regular

  Plan Premium Country USA Device iPhone XR     So. Weird problem I’ve noticed for awhile, it happens every so often. I’ll be on shuffle for my liked songs, and randomly a lit...

Serendipiti

Casual Listener

2199 Views

8 replies

0 likes

Account
  • 2199 Views
  • 8 replies
  • 0 likes

Can't Change my User Name or edit anything on my account.

If I go to Edit Profile everything is grayed out and I can't change anything. The account name is 12125078660 and was created years ago via facebook.

Newbie

  If I go to Edit Profile everything is grayed out and I can't change anything. The account name is 12125078660 and was created years ago via facebook. 

Joel-M

Composer

1090 Views

1 replies

0 likes

Account
  • 1090 Views
  • 1 replies
  • 0 likes

Unable to login to Spotify app on a Roku TV

Trying to setup Spotify on a Roku TV - TCL Series 8.I've gone through the pairing process with the code and website. I am able to see my profile at the launch screen within Spotify. however, when I click on it to log in, I receive an error message th...

Visitor

Trying to setup Spotify on a Roku TV - TCL Series 8. I've gone through the pairing process with the code and website. I am able to see my profile at the launch screen within Spotify. however, when I...

Billy-J

Spotify Star

2646 Views

5 replies

0 likes

Account
  • 2646 Views
  • 5 replies
  • 0 likes

Account hacked

PlanPremiumCountryPortugalDevicePCOperating SystemWindows 10 My Question or IssueMy account is being hacked by another user. I was listening to spotify and suddenly someone else entered and stole my account to an iphone (it says "Listening on adambad...

Visitor

Plan Premium Country Portugal Device PC Operating System Windows 10   My Question or Issue My account is being hacked by another user. I was listening to spotify and suddenly someone e...

Billy-J

Spotify Star

529 Views

1 replies

0 likes

Account
Security
  • 529 Views
  • 1 replies
  • 0 likes

Superuser Contribution Linking account from phone to pc

My Question or IssueI have a premium account in my android phone. The a/c was opened on my Phone number. Meanwhile I had another a/c in my PC, opened with my mail id. How do I link both, so that I can enjoy premium features in my PC also ?(iOS 10, An...

Visitor

    My Question or Issue I have a premium account in my android phone. The a/c was opened on my Phone number. Meanwhile I had another a/c in my PC, opened with my mail id. How do I link ...

Mario

Spotify Legend

8787 Views

1 replies

1 likes

Account
  • 8787 Views
  • 1 replies
  • 1 likes

Superuser Contribution My posts marked as SPAM

PlanFreeCountryItaly/UK DevicePCOperating SystemWindows 10, My Question or IssueHello.Since two weeks ago, some of my posts are marked as SPAM and so they are not visible. I've already submitted the issue to the moderator, but I got no answer.Every t...

Composer

Plan Free Country Italy/UK   Device PC Operating System Windows 10,   My Question or Issue Hello. Since two weeks ago, some of my posts are marked as SPAM and so they are not vi...

ElimGarak72

Composer

732 Views

4 replies

1 likes

Account
Other
  • 732 Views
  • 4 replies
  • 1 likes

Solved!! This account is stolen

PlanFree/PremiumCountryBrazil and Germany and Serbia DevicePCOperating SystemWindows My Question or IssueI'm from Brazil. Someone in Germany created this account using an e-mail of mine and it had a login in Serbia.I already have my own spotify accou...

Visitor

Plan Free/Premium Country Brazil and Germany and Serbia   Device PC Operating System Windows   My Question or Issue I'm from Brazil. Someone in Germany created this account using...

AdamDamon

Spotify Star

665 Views

1 replies

0 likes

Account
Other
Security
  • 665 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Account Email change

I can't verify my email with this account because I do not have access to the original anymore. I also do not have access to the facebook account for this name after I deleted it. I've tried doing what I can to change things, but without access to ei...

Casual Listener

I can't verify my email with this account because I do not have access to the original anymore. I also do not have access to the facebook account for this name after I deleted it. I've tried doing wh...

Petya

Community Legend

1132 Views

4 replies

0 likes

Account
  • 1132 Views
  • 4 replies
  • 0 likes

Spotify for artist

Hello, i have a problem with spotify artist avatar.I changed the avatar on my profile on website and it's not updated. I don't know why, but when I open my profile on spotify app on phone I see on my avatar and also on background picture of my last a...

Visitor

Hello, i have a problem with spotify artist avatar. I changed the avatar on my profile on website and it's not updated. I don't know why, but when I open my profile on spotify app on phone I see on ...

Billy-J

Spotify Star

617 Views

1 replies

0 likes

Premium
  • 617 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution 2 cuentas

PlanFree/PremiumDeviceSamsungOperating SystemAndroid and Windows My Question or IssueHola, tenia una duda, es que hace 2 dias se subio mi cancion a spotify y resulta que se creo mi perfil de artista y puedo acceder a el pero el problema esta en que m...

Visitor

Plan Free/Premium Device Samsung Operating System Android and Windows    My Question or Issue Hola, tenia una duda, es que hace 2 dias se subio mi cancion a spotify y resulta que se...

Elena

Moderator

1321 Views

1 replies

1 likes

Account
Free
  • 1321 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Tirei uma música curtida sem querer

Eu sem querer tirei uma música curtida, e não sei o nome da música, tem algum jeito de eu recuperar ela ( é uma música não uma playlist )

Newbie

Eu sem querer tirei uma música curtida, e não sei o nome da música, tem algum jeito de eu recuperar ela ( é uma música não uma playlist )  

Mario

Spotify Legend

1689 Views

1 replies

0 likes

Account
Free
Other
  • 1689 Views
  • 1 replies
  • 0 likes

I can't change my e-mail address

(Windows 10) My spotify account is connected with my facebook. I want to replace my e-mail address with a new one. How can I do that?

Visitor

(Windows 10)   My spotify account is connected with my facebook. I want to replace my e-mail address with a new one. How can I do that?   

Emilia_8

Community Legend

458 Views

1 replies

0 likes

Account
  • 458 Views
  • 1 replies
  • 0 likes

Receiving Release Radar emails about artists I'm not following

PlanFreeCountryUnited StatesDeviceIntel Core i7 laptopOperating SystemWindows 10 My Question or IssueRecently I've received a couple of Release Radar emails about new music from artists I am not following, have never heard of and am not interested in...

Casual Listener

Plan Free Country United States Device Intel Core i7 laptop Operating System Windows 10   My Question or Issue Recently I've received a couple of Release Radar emails about new music f...

OneByBoo

Roadie

660 Views

1 replies

0 likes

Other
  • 660 Views
  • 1 replies
  • 0 likes

Cobrança muito maior do que a de costume

Me chamo Filipe, e sou do Brasil.Alguns dias atrás eu troquei de cartão no Spotify. Acabei cancelando o Spotify e assinando novamente. Ocorre que fui cobrado pelo plano anual, de R$199, quando eu prefiro pagar R$16,90.Fiz o cancelamento do pagamento ...

Visitor

Me chamo Filipe, e sou do Brasil. Alguns dias atrás eu troquei de cartão no Spotify. Acabei cancelando o Spotify e assinando novamente. Ocorre que fui cobrado pelo plano anual, de R$199, quando eu p...

OneByBoo

Roadie

436 Views

1 replies

0 likes

Premium
  • 436 Views
  • 1 replies
  • 0 likes