Help Wizard

Step 1


removing subaccounts

removing subaccounts

I wanted to add a family member to my family account. I accidentally clicked the option to add two more subaccounts. Help said that I need to cancel my subscription and resubscibribe (WHICH IS FRICKIN REDICULOUS!!!) . When I do that i still see my family plan with all three subaccounts, but with a 9.99 monthly fee! How do I get this straight? I even tried inviting a new account that I would then reject, but that invite accept is not working. I want a family plan with two subaccounts! Not three!

1 Reply

Hey @pnpjunk


Welcome to the Spotify Community!


I suggest you contact support so they can help you


If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.


Support usually replies within 24-48 hours.



MattSudaSpotify Star
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