someone else is using my account

[bexso]

Hello,

Someone is using my Spotify Premium, and I don't know who it is. There are songs that I've never heard of on my Recently Played, and someone tries to listen to music on a different device at the same time I'm listening to music. I've changed my password, and I've also removed all of my offline devices, but it's still happening. Please help!

[Billy-J]

Hey @bexso, and welcome to the community.

Hope you're doing great! 

I'm sorry to hear that you think someone else has gained access to your Spotify account. In this case, please check out this Spotify Answer for the next steps to take.

Have a nice day 🙂 

[maylissxo]

hey! if you believe that someone else is in your account, i suggest that you also change your email address. i used to have the same problem where i couldn't play music on my devices because it said that someone else was using the account, but i reported it to Spotify and it was fixed. 

hope this helped!