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spotify gift card

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spotify gift card

Hi, a couple of days ago I bought a spotify gift card to my friend. She hasn't received it yet but they already got my payment. What's wrong and what should I do?
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Hi @sxndraa, welcome to the Community!

 

When you buy a gift card online, Spotify sends a receipt to the email entered during the purchase. On it you’ll see the gift card code as a link. Just send this link to the recipient, and they can use it to redeem the purchase.

 

Let me know if you have any other questions!

 

 

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.

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Hi @sxndraa, welcome to the Community!

 

When you buy a gift card online, Spotify sends a receipt to the email entered during the purchase. On it you’ll see the gift card code as a link. Just send this link to the recipient, and they can use it to redeem the purchase.

 

Let me know if you have any other questions!

 

 

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

There's another problem, i haven't received any emails yet and it's been like 2 days

I see,

 

And are you sure you've been charged?

 

 

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

I'm so stupid, I checked the wrong mail account, I'm so sorry and thank you for your help.

🙂

No problem, you're welcome anytime!

 

 

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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