spotify thinks im abroad

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spotify thinks im abroad

Casual Listener

i work previously in malaysia and created my spotify account. now i came back home in philippines. and when i tried to login on my account spotify said that my account cannot be use more than 14 days abroad. 

 

please help me how to fix this anyone🙏😊  i save alot of sons on that account i need them😭 please heeeeellllp thanks in advance😘  

3 Replies
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Re: spotify thinks im abroad

Rising Star 15
Rising Star 15
Hi cio0930!

Thanks for posting in the Spotify Community!

If you go in your Account Overview, you can change the country to Philippines.

Hope this helps.
Cheers!
SoundShotsRising Star 15
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Re: spotify thinks im abroad

Casual Listener

the problem is i cannot log in 😭 whenever i try it prom i cannot use my account morethan 14 days abroad, what to do😭

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Re: spotify thinks im abroad

Moderator
Moderator

Hey @cio0930,

 

Sorry to hear you're having difficulties logging in to your account. Let's see if we can get this resolved together!

 

If you've already followed the instructions here to change your country settings, it'd be great if you could do a quick reinstall of the app to ensure you've got the most updated version. Also, try switching to a different network and make sure you're not using VPN.

 

In case the above tactics don't work, check if it's possible to use the Web Player

 

Hope this helps. Let us know how you get on.

XeniaModerator
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