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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

rotem29

Visitor

83630 Views

29 replies

0 likes

  • 83630 Views
  • 29 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

Joanie611

Visitor

104895 Views

10 replies

3 likes

Account
Login
  • 104895 Views
  • 10 replies
  • 3 likes

Superuser Contribution Login Error: “Login and Password do not match”

I keep getting this error code thrown at me when I try to login to my artist account on my phone and computer. I made the account and successfully got in at first, but when I tried to log back in this happened. When I ask for a password reset it tell...

Visitor

I keep getting this error code thrown at me when I try to login to my artist account on my phone and computer. I made the account and successfully got in at first, but when I tried to log back in thi...

Mihail

Spotify Legend

2259 Views

4 replies

0 likes

Login
  • 2259 Views
  • 4 replies
  • 0 likes

Superuser Contribution Premium not working

PlanPremiumCountryCzech republicDeviceSamsung DuosOperating SystemAndroid Oreo My Question or IssueI'm paying my subscription for premium, I can see the payments going thru correctly in my internet banking and yet when I log in to Spotify, I don't ac...

Visitor

Plan Premium Country Czech republic Device Samsung Duos Operating System Android Oreo   My Question or Issue I'm paying my subscription for premium, I can see the payments going t...

Mihail

Spotify Legend

793 Views

3 replies

0 likes

Premium
  • 793 Views
  • 3 replies
  • 0 likes

Superuser Contribution Change Username / Profile name

As a retired database administrator and designer for over 50 years.... the inability to change one's username is hyperbolic nonsense. The excuse Spotify uses is nothing but immature and irresponsible. Changing a username is literally the most trivial...

Casual Listener

As a retired database administrator and designer for over 50 years.... the inability to change one's username is hyperbolic nonsense. The excuse Spotify uses is nothing but immature and irresponsible...

Ivan

Spotify Legend

1594 Views

3 replies

1 likes

Account
Free
Premium
Security
Unlimited
  • 1594 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Cannot edit profil and no email associated to account

Hello,First of all, I'm not really fluent in english so I'm sorry if i'm not clear in my post. I created an account through Facebook. I deleted recently my Facebook account. I tried to unlink it from my Spotify account but I think it created another ...

Casual Listener

Hello, First of all, I'm not really fluent in english so I'm sorry if i'm not clear in my post.   I created an account through Facebook. I deleted recently my Facebook account. I tried to unl...

TheFrenchOne

Casual Listener

975 Views

4 replies

0 likes

Account
  • 975 Views
  • 4 replies
  • 0 likes

payment rejected bank

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Joel-M

Composer

951 Views

3 replies

0 likes

Account
  • 951 Views
  • 3 replies
  • 0 likes

Superuser Contribution Artist : 2 accounts for the same name

Hey team ! Can someone explain to me how merge 2 artist account in one and only one ?I don't know why but I have 2 accounts : https://open.spotify.com/artist/5Oakj4vWIenWhtQSRLBJL0https://open.spotify.com/artist/74MiVZFE3A9lTH956EkVUn I want to keep ...

Casual Listener

Hey team !    Can someone explain to me how merge 2 artist account in one and only one ? I don't know why but I have 2 accounts :   https://open.spotify.com/artist/5Oakj4vWIenWhtQ...

Elena

Moderator

1505 Views

3 replies

0 likes

Account
  • 1505 Views
  • 3 replies
  • 0 likes

Superuser Contribution Won't connect to my Apple ID

PlanPremiumCountryRussiaDevice(iPhone XR, MacBook Air 2019)Operating System(iOS 13.6, MacOS Catalina 10.15.5) My Question or IssueI downloaded an iOS app and registered using my Apple ID. Then I downloaded a desktop app and registered using the same ...

Casual Listener

Plan Premium Country Russia Device (iPhone XR, MacBook Air 2019) Operating System (iOS 13.6, MacOS Catalina 10.15.5)   My Question or Issue I downloaded an iOS app and registered using...

Elena

Moderator

1038 Views

3 replies

0 likes

Account
Login
  • 1038 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Where's everything...??? What happened...??? Why....???

After the new Windows install all my passwords are gone (thanks Windows!... really... thanks...) And now I try to log into Spotify, it tells me my password is wrong. I changed it but my previous Username (Vnc) doesn't exist. When going to Config, it ...

Visitor

After the new Windows install all my passwords are gone (thanks Windows!... really... thanks...)  And now I try to log into Spotify, it tells me my password is wrong. I changed it but my previo...

user-removed

Not applicable

1044 Views

3 replies

0 likes

Account
Login
Other
Premium
  • 1044 Views
  • 3 replies
  • 0 likes

Superuser Contribution I can't change password or email

I have a premium account and I log in via Facebooktoday I received an email that someone in Russia accessed my account, so I want to change my password, but as I access it on facebook I don't have a registered addresswhen I try to put an email in the...

Visitor

I have a premium account and I log in via Facebook today I received an email that someone in Russia accessed my account, so I want to change my password, but as I access it on facebook I don't have ...

Elena

Moderator

1891 Views

3 replies

0 likes

Account
  • 1891 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify logging me out

PlanFreeCountryUSADevice(iPhone 8Operating System(iOS 10 My Question or Issue Today when I tried getting on Spotify I was randomly logged out of my account. I tried logging in with my email but it didn’t bring me to my correct account, or at least if...

Visitor

Plan Free Country USA Device (iPhone 8 Operating System (iOS 10   My Question or Issue   Today when I tried getting on Spotify I was randomly logged out of my account. I tried lo...

Ivan

Spotify Legend

439 Views

1 replies

0 likes

Account
  • 439 Views
  • 1 replies
  • 0 likes

Help Account Email Related

I created my Spotify account using Facebook however spotify took my Facebook account's primary Email which I have not used since years and does not exist ( I tried opening it hotmail said it no longer exists ) I changed my primary Email on facebook b...

Visitor

I created my Spotify account using Facebook however spotify took my Facebook account's primary Email which I have not used since years and does not exist ( I tried opening it hotmail said it no longe...

Emilia_8

Community Legend

613 Views

1 replies

0 likes

  • 613 Views
  • 1 replies
  • 0 likes

Why subscription is so expensive in Kazakhstan?

PlanPremiumCountryKazakhstanDeviceAndroidOperating SystemAndroid My Question or IssueOur neighborhood Russia have premium subscription for 2 USD, we are poorer and we have 5 USD. Average salary in Kazakhstan is 200-230 USD. Please change. Or write th...

Visitor

  Plan Premium Country Kazakhstan Device Android Operating System Android   My Question or Issue Our neighborhood Russia have premium subscription for 2 USD, we are poorer a...

Maaky

Regular

1439 Views

2 replies

6 likes

Subscription
  • 1439 Views
  • 2 replies
  • 6 likes

Solved!!Superuser Contribution Impossible to log-in even after reinstall Andoird app

PlanFreeCountryUS/FranceDevicePixel 2XLOperating SystemAndroid 10 My Question or IssueThis is the famous "you're offline" login issue, but none of the solutions posted here works. When I try login on android, I get the "you are offline, check your co...

Casual Listener

  Plan Free Country US/France Device Pixel 2XL Operating System Android 10   My Question or Issue This is the famous "you're offline" login issue, but none of the solutions poste...

EtienneFr

Casual Listener

933 Views

2 replies

1 likes

Account
Login
  • 933 Views
  • 2 replies
  • 1 likes

Superuser Contribution "Something Went Wrong" Message l Can't Log in (this is day 2)

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...

Ivan

Spotify Legend

1586 Views

1 replies

1 likes

Account
  • 1586 Views
  • 1 replies
  • 1 likes

Determine my artist page genre

Hi guys,I'm trying to understand what is the best practice to let Spotify know my genre (in my case it's 'indie pop'). As I see for now, the artists API return that I have no genre (see in the added screenshot). Can you please advice from your own ex...

Regular

Hi guys, I'm trying to understand what is the best practice to let Spotify know my genre (in my case it's 'indie pop'). As I see for now, the artists API return that I have no genre (see in the ad...

Danpatra

Regular

1475 Views

2 replies

0 likes

Account
  • 1475 Views
  • 2 replies
  • 0 likes

Superuser Contribution What is my username and password?

I'm so confused right now. I created my spotify account via facebook connect. But now I need my username and password in order to connect my spotify account to mint or just to be able to sign into my account without facebook. But I can't! I can't log...

Regular

I'm so confused right now. I created my spotify account via facebook connect. But now I need my username and password in order to connect my spotify account to mint or just to be able to sign into my...

TYiYT

Casual Listener

10211 Views

14 replies

1 likes

Account
Login
  • 10211 Views
  • 14 replies
  • 1 likes

Solved!!Superuser Contribution Can’t log in and reset password

Hello!My friend signed up ages ago and doesn’t remember the password. Whenever he tries to Log In using his email address, and use the forgot password option, it says, "The username or email you provided is not associated with an active Spotify accou...

Casual Listener

Hello! My friend signed up ages ago and doesn’t remember the password. Whenever he tries to Log In using his email address, and use the forgot password option, it says, "The username or email y...

Jutta911

Casual Listener

1256 Views

2 replies

0 likes

Account
Login
  • 1256 Views
  • 2 replies
  • 0 likes

Solved!! Multiple artist accounts

Hi!Some time ago a label/promo channel uploaded my 2 songs on Spotify. I think it created my artist profile/page. When I log in to my official account I cannot see any thing. How do I fix that? I am new into Spotify, hope i'll get some help there!

Newbie

  Hi! Some time ago a label/promo channel uploaded my 2 songs on Spotify. I think it created my artist profile/page. When I log in to my official account I cannot see any thing. How do I fix...

ShaunAsakura

Visitor

1908 Views

2 replies

0 likes

Account
Free
Other
  • 1908 Views
  • 2 replies
  • 0 likes