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the prepaid code is not valid for this country

the prepaid code is not valid for this country

Hello,

 

I got a code for 3 months and when I introduce it I get the next message: the prepaid code is not valid for this country

I got the code in Mexico with a purchase and I am trying to use it in an account from Mexico.

 

Regards,

Juan

Reply
2 Replies

Hey there! 

 

That's strange. You can let our Accounts team know about this at https://www.spotify.com/about-us/contact/contact-spotify-account or give us a shout via Twitter @SpotifyCares. Let us know how it goes.

 

Keep on dancing 🙂

Hi Gnovella16

 

I sent my inquiry in the site you mentioned.

 

Thanks for your support!

 

 

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