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So, I live in Germany, my IP is German and is detected as Hamburg, my languages are German, my Spotify profile is selected to Germany...
and still I can't log in because Spotify thinks i'm somewhere else. I have no problem changing my country to that, but I have no clue what it is. I can't even chage it, there is no other choice than Germany.
I even used Epress VPN to connect me to Frankfurt. Didn't help.
Any ideas?
Solved! Go to Solution.
change your password most likeley sombody has your password and username
Hey @Maurise,
Thanks for reaching out to us in the Community ๐
Can you check to see if you are able to disable your VPN it for specific apps?
Just FYI, Spotify shouldn't be used with a VPN.
Thanks! Keep us posted ๐
Hey @Maurise,
Thanks for getting back to us ๐
Do you get an error when you try to log in?
Also, could you let us know which devices have you tried logging in on?
Thanks! Keep us posted ๐
change your password most likeley sombody has your password and username
Thanks, that helped. Since my password was [Moderator snip] I now need to change all my 32 passwords. At least I now know that I need to do that.
Hey there you, ย Yeah, you!ย 😁 ย Welcome - we're glad you joined the Spotify Community! ย While you here, let's have a fun game and getโฆ