Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

AAOS: When fastforward a podcast I can tap the non-visible progress bar

Solved!

AAOS: When fastforward a podcast I can tap the non-visible progress bar

Plan

Premium

Country

Sweden

Device

Polestar 2

Operating System

AAOS

 

My Question or Issue

When I use the +10/-10 second buttons the touches can reach the not-visible progress bar which is hidden behind the +/-10 seconds gui element. Either if I repeatedly fast tap +/-10 second buttons or if I press somewhere outside the +/-10 second buttons I am able to move the progressbar (which, as I have pointed out, is hidden).

 

Let me know if I should upload a video of the phenomena.

 

BR

Reply

Accepted Solutions
Marked as solution

In the latest update the +/-15s buttons have moved from a sub-menu to the main screen so this is no longer an issue 😊 Thank you! 

 

1000012880.jpg

View solution in original post

6 Replies

Hey @mtroback,

 

Thanks for reaching out!

A link to a video recording would be very helpful if you can make one, much appreciated! 🙌🏼

You can upload it on Google Drive etc.
Just make sure that the access to the file is set to public 😄

Many thanks!

P.S. We'd also like to know if you've done any troubleshooting so far! 🙂
 

VasilModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Sorry for the delay, but here is a video of the described behavior 😊

 

Br

Martin

Hey @mtroback,

 

Thanks for the video!

 

Can you let us know if you've tried any troubleshooting steps so far and if so, what were they?

 

It would also be very helpful if you can share the app version you're running on your mobile and car.

 

Looking forward to hearing from you 🙂

ElenaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Hi, I'm not sure on where I can find the app version on AAOS apps, but this bug has been present the past year. Note that this is AAOS, so not android auto and therefore I'm not sure why you would need the app version on my mobile?

 

I've not done any troubleshooting. 

 

Thanks /Martin 

Hi @mtroback

 

Thanks for your reply. 

 

Would you mind checking if the firmware of your AAOS is up to date? 

 

On another note, could you check if the same happens using a different Spotify account? 

 

We'll be waiting for your reply.

EniModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp
Marked as solution

In the latest update the +/-15s buttons have moved from a sub-menu to the main screen so this is no longer an issue 😊 Thank you! 

 

1000012880.jpg

Suggested posts