Account dont load

Duuuuuduu

Plan

Free

Country

 Poland

Device

Xiaomi mi mix2

Operating System

Android

 

My Question or Issue

 When i log in on my Facebook account nothing (expect buy premium) works. When i change account everythink is ok. 

I tried reinstall And phone change.

Reply
1 Reply

Jemi

Hey @Duuuuuduu, help's arrived.

 

It sounds like you might have two different Spotify accounts - one with Facebook and one with email address.  If so, we suggest that you close the Facebook created account (make sure you're logged in through Facebook when following the steps), and then connect your main account to Facebook with these steps. You can also transfer your content between accounts with these steps before closing the account. 

 

If this is not the case, and there's another issue, please let us know more in detail, and send screenshots. 

 

All the best! 🙂

 

 

 

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