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I´m just testing the premium option on my tablet. I can´t activate the crossfade since Connect option is activated. How can I change it. Crossfade option is really more interesting for me than Connect one.
Thanks in advance !
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Well this is really strange... A clean reinstalltion should fix this problem because if this was a bug within the app, more poeple would experience this but i haven't read anything similar to this the past days. If a reinstallation doesn't fix this, please contact the spotify support/technical team by using this contact form or via Twitter @spotifycares.
When you receive the automated email that leads you back to the community or help pages, reply to it (even if it's from "no-reply") and one of the Spotify team members will get back to you as soon as possible and don't forget to check your Spam-Email's as well ;).
Spotify should answer you within the first 24 Hours.
If they don't reply to you, please write heare your Case Number so i'll lead this to the spotify team.
Have a nice day and thank you very much for you patience! 🙂
Max aka. Amarro
If i helped you don't forget to leave a "Kudo" or "Accept as Solution".
Im not a Spotify Employee.