Adding songs to playlists while offline not working

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Adding songs to playlists while offline not working

Owen389
Visitor

Plan

Premium

Country

USA

Device

Pixel 2 XL

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

I camp often, and save a lot of new music offline so I can listen to it and add songs to my playlists and likes. Recently when I have done this, once I go online again any changes I made offline are gone. This is a pretty serious issue for me as I am offline a lot, and thus have lost a lot of new music I enjoy. 

1 Reply

Re: Adding songs to playlists while offline not working

Moderator
Moderator

Hey @Owen389,

 

Thanks for reaching out! 

 

Could you please:

 

1. Confirm if it has always been like this or this issue has recently occured.

2. Disconnect all devices from your account here. 

3. Do a clean reinstall. 

 

Let us know how it goes :)

PetyaModerator
 
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