Adds in premium

[saphirro]

Hi,

I would really like to know why i still have adds as premium user. I log off and back in as was sugested somewhere but it didnt help. 

Thanks for help.

[millertime981 · Accepted solution]

Try uninstalling the app, and reinstalling it. This is usually what to do next if logging off and back on doesnt work.

[saphirro]

so for fixing this pretty common issue i had to spent my time and my data to redownload and reinstall, not even sure if its pernament solution. If we are paying i would think they can fix their app. But as we know they will not....

[millertime981]

Have you contacted customer support? support@spotify.com I had some trouble last month with my radio feature, and the advise they gave me helped, plus they update squashing bugs quite often.

[saphirro]

ì didnt. just wanted to duplicate topic for around 10 000time where pple complain about this. They know this problem occurs and they still didnt fix this.