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Alexa's not showing on Spotify app anymore.

Alexa's not showing on Spotify app anymore.

Plan

Premium

Country

USA

Device

Google Pixel 5a

Operating System

Android 12

 

My Question or Issue

Everything was peachy just over a week ago and then BAM, I cannot see any of my 7 echos on the Spotify app.  I can talk to Alexa and she will play anything as normal,  but I cannot see ANY of them on the Spotify app.  I have tried uninstalling and reinstalling both Alexa and Spotify apps with no luck.  I've tried resetting the networks on my phone.  My wife doesn't have the Spotify app, so I downloaded it on her Pixel 5a and for TWO SECONDS it listed all of the echoes, and then they disappeared!  WTH is happening?  I did notice that Spotify just did an update on 12-10-21 and I believe that could be the day all of this started.  Someone PLEASE help me, this is driving me batty!!!

Thank you...

Reply
Top Answer
kibby3
Visitor

I did the following, which worked for me:

1.  From web browser log into Spotify account. In 'Applications' remove 'Alexa'

2. From phone Alexa app unlink Spotify (Settings>Music & Podcasts>Spotify>Disable skill)

3. Restart phone Alexa app and relink Spotify and Enable skill (Settings>Music & Podcasts>Add Spotify>Enable skill)

4. From mobile Spotify app, play a song and click device icon to play on an echo device, keep this Spotify 'Current Device' window open

5. Whichever echo device not showing, take out power cable from echo device for 30 secs, plug back in and after echo has reset (blue light stops spinning on echo), the echo device will appear in your spotify app. Repeat for other echo devices not showing

43 Replies

Is this the solution that you think is feasible 3 years later also? Not everyone is able to do this (thinking of my elderly parents). 

Plan

Premium

Country

Ireland

Device

Various

Operating System

Win 11

 

My Question or Issue

Desktop app cannot connect to external devices on the same network. Also it identify the connection as wired even it's not. All the devices were rebooted. Logged of and logged back on to spotify desktop (latest version). Same for the web version.None of the Amazon Alexas appears in under devices. (It works fine for Apple music - obviously, or for Amazon music. Pretty much works for everything except spotify.) This issue coming back frequently in the last 5+ years as seems noone can write the 50 line code to connect to a device on the same network without issues. No, it's not Amazon's fault. It's Spotify's.

spotify_wtf.jpg

Same issue and I've unlinked, relinked, disabled, uninstalled and reinstalled 

I have the same problem 2 years later. My echo shows on my laptop and webapp but not on my Android phone.

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