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All playlists are gone.

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All playlists are gone.

Avatar of PhilippeVL
Casual Listener
2018-09-25 04:06 PM

Listened to my playlists a few hours ago, four maybe, get of work and I'm asked to logg in to spotify again. Sure. It loggs me out instantly. Try again. Same. Find a topic to reset my password. Do so, I can log in but all my playlists are now gone. 

 

Plan

Premium

Country

 Sweden

Device

Samsung A8

Operating System

Android 8.0.0

 

 

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Avatar of dinomight
Spotify Star
Spotify Star
2018-09-25 04:40 PM

Hi, glad to know you were able to successfully reset your password at least to get back into your account. Have you tried recovering your playlists using the tool on this page from your account?

dinomightSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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Marked as solution

Avatar of dinomight
Spotify Star
Spotify Star
2018-09-25 04:40 PM

Hi, glad to know you were able to successfully reset your password at least to get back into your account. Have you tried recovering your playlists using the tool on this page from your account?

dinomightSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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