Continual "you're offline" error although phone is connected to data. Have already re-installed app twice but will only function over a wi-fi connection. Is there anything I can do besides upgrade my phone?
Solved! Go to Solution.
After much back and forth with spotify staff, here's the solution for the app to recognize a data connection; it worked for me, at least:
Unmount and remove the SD-card from your device.
Open Spotify in your device
Go to More » Settings and select "Clear saved data"
Close Spotify and uninstall it from your device: Go to Settings » Application » Manage applications. Choose Spotify and press Uninstall
Put back your card in your device.
Install Spotify from m.spotify.com
Hey there,
It's a BIG PROBLEM.
I've sent multiple emails to C-Level at spotify - below being my third one with no responses from them
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After much back and forth with spotify staff, here's the solution for the app to recognize a data connection; it worked for me, at least:
Unmount and remove the SD-card from your device.
Open Spotify in your device
Go to More » Settings and select "Clear saved data"
Close Spotify and uninstall it from your device: Go to Settings » Application » Manage applications. Choose Spotify and press Uninstall
Put back your card in your device.
Install Spotify from m.spotify.com