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Android APP error

Android APP error

Hi, I have downloades and installed your app for Android devices but when I lauch it it says an error message in spanish that says the following: "Parece que hay un problema con tu instalación de la app. Para obtener mejores resultados, debes reinstalar Spotify". I did what it says and reinstaled it but still getting that message, I don't know what's wrong. Thank you and I hope you can help me.

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3 Replies

Hi @MohawkMark , welcome to the community!


(I you prefer Spanish let me know)


What is your mobile phone model, OS...?

Yo tambien tiengo el mismo problema . He probado borrar y reinstalar la aplicación varias veces ... en un principio parece que se arregla pero al rato ya deja de funcionar con el mismo mensaje. He probado también lo típico de borrar datos / cache y nada. Mi so es android 4.4.4 y mi telefono un HUAWEI HONOR 6. Este problema lo tengo desde hace relativamente poco antes ha funcionado sin problema.


Agradezco ayuda . Gracias.

Please read the guide linked below for details on the most common issues and how to fix them.

[GUIDE] How to fix common issues for Spotify on Android

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What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
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Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

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