Android Cache management

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50 people liked this

Android Cache management

csillaggyujto
Regular

When using Spotify on an Android phone, over time, Spotify cache fills all the space available to it (several GB). After storage is filled, I need to delete all Spotify data from my phone, then log in again. This makes Spotify freeze several times, and takes half an hour altogether. This happens once about two weeks on a 16 GB phone (Huawei P8 Lite). Storage management features cannot touch Spotify caches.

 

Please develop the Spotify mobile app to do one of the following:

  • Make Spotify cache available for third party cache management apps (e.g. the one shipped by the phone OEM) to be deleted.
  • Limit Spotify cache to a reasonable size (< 1 GB) at all times.
  • Make a setting that allows an user to limit cache size.
  • Make a button that allows users to delete the Spotify cache without the user being logged out (or Spotify crashing)
  • Make the cache deletion experience less painful. (Delete cache button -> progress bar -> Done, please log in again -> Log in activity)
24 Replies
8 people liked this

Re: Android Cache management

afroboy70
Newbie

I have this exact problem. Spotify please fix.

4 people liked this

Re: Android Cache management

csillaggyujto
Regular

I have found a workaround for this. CCleaner (for Android, a freemium product) will correctlys recognize Spotify cache thrash, and will correctly clean it up even if Spotify is running.

For people with problems with Spotify Cache Management, please try this workaround. The support issue still stands, it is clearly a bug that Spotify will not do this automatically, or have an internal feature to delete the cache without having to re-login.

2 people liked this

Re: Android Cache management

Spotifyier_X
Newbie

Same with my Samsung Galaxy Note 4 SM-N910C.

 

Right after updating the app and ornwhen the cache exceeds. All saved music data will be grayed out and you need to log out and log back in and re-sync your entire library and other offline playlist which is a pain in the back. Total inconvenience.

 

Hope they find a solution to fix this. Nit every can update their phones to the latest model or rather expand their memory storage. It really sucks. 

2 people liked this

Re: Android Cache management

phan_times
Community Legend

Hello @csillaggyujto,

 

Are you looking to clear cache easier? Did you try going to your library, then settings in the top right and then scroll down to the bottom and click clear cache and saved data?

1 person liked this

Re: Android Cache management

csillaggyujto
Regular

Hi @phan_times !

Of course, I tried that, but clicking that button would mean I'd have to log in again, and manually set my settings back (sound quality, ad opt-outs). The best solution would be that Spotify would manage cache on her own (perhaps with a setting, so that device owners could balance 4G usage and device flash space), the second best would be that Spotify would give me an option that deletes the cache, but not my settings and the login token. The workaround I have mentioned does that.

Re: Android Cache management

SquireBev
Newbie

Does your workaround distinguish between the cache and downloaded songs?

7 people liked this

Re: Android Cache management

sjohuvud
Regular

Yes, they need to fix this, very amateurish cache management by spotify. I have to clear out the entire app once a month because it takes over all the free space on my phone.

 

But apparently they won't do their job until they get enough 'kudos'.

 

I suspect there are a bunch of less tech-savvy people out there with phones that are compeltely full and have no idea that it's spotify that is doing it.

 

If spotify refuse to fix this maybe we should contact google?

6 people liked this

Re: Android Cache management

Kalmora
Roadie

Please allow to limit the cache... It's bigger than 6 Gb and spamming my internal SD card, which is now running out of space thanks to Spotify cache. (I've no offline music on this device)
Also define a reasonable default limit. 1 GB e.g.

1 person liked this

Re: Android Cache management

Kalmora
Roadie

The problem exists already longer and no one is interested to fix it:

https://community.spotify.com/t5/Android/Spotify-cache-takes-up-to-17-6-GB-on-SD-card-even-after-del...

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