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[Android] Spotify keeps deleting saved playlists

[Android] Spotify keeps deleting saved playlists

Plan

Premium

Country

 Australia

Device

Samsung galaxy s3

Operating System

Android 4.3

 

My Question or Issue

 Whenever my phone turns off then back on again it takes a second or two before reading the SD card, in that time spotify reads that there is no SD card installed and switches offline storage back to device and when I try to switch it back to SD it overwrites the original saved data and has to redownload every single song. 

Reply
1 Reply

Hey @Darkmagic450, welcome to the Community!

 

We're sorry to hear you're having trouble with this. Keep in mind that your OS doesn't meet the requirements for Spotify, but we'll try to help out anyway.

 

Does the issue persist if you wait for the SD card to be read before opening Spotify? 

 

Let us know if that helps.

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