Android app dropping tracks in offline mode

[drakan72]

ok, so i recently switched to premium, as i dont have a large data allowance, and spotify is blocked on works wifi.  thing is i am having a very annoying problem since.  i download songs to my device so i can listen offline, but everyday it is randomly dropping tracks, and so i have to go online again so it can re-sync.  i did a test and checked how much data the app was using when it had dropped 5 tracks today, i then let it sync the 5 tracks back to my device, and when i checked the data again, it had gone up slightly, suggesting that in offline mode, the app is actually deleting tracks 😕

the device i am using, if it helps, is, Motorola Moto G, running latest kitkat 4.4.4.  there is no SD card on this device, so before you ask, i am storing on the phones internal memory.

really hoping this can be fixed as i want to stick with premium, but if it keeps doing it i may just have to go back to the inferior catologue on google music 😞

[drakan72]

OMG, just 20 mins after letting it sync, it has dropped a song!

[Peter__]

There is an open bug about this, unfortunately it has been an issue for some people for a long time.

http://community.spotify.com/t5/Spotify-Bugs/Android-New-music-won-t-stay-downloaded-2/idi-p/387428

[drakan72]

many thanks Peter, i will post on that thread and provide info about my device