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Plan
Premium
Country
Hungary
Device
Samsung Galaxy S10 e
Operating System
Android 11
My Question or Issue
After the recent update whenever I want to play a song and tap on it it is showing that it started but the timer and the song won't start only if I seek into about the 3/4 of the song and suddenly all good but again if I want to seek back to the songs earlier part it freezes. I cannot play any downloaded nor online and the only way to listen to the next song is to wait until the auto play starts it but it's still frozen!
Solved! Go to Solution.
Hey @BeniT
I heard from some users that they were able to work around this issue by going into the Spotify app settings and turning "Normalize Volume" on if it is currently off. Might be an issue happening when turned off but some were able to turn it back off again without any issue.
Note: Normalize Volume setting is recommended to be turned on and when you first install Spotify this is turned on by default
Does that help?
You're welcome!
Hopefully this will be fixed in a future update so you can turn the setting off if you chose to do so.
I tried restarting , chance clearing, reinstalling , still nothing
Hey @BeniT
I heard from some users that they were able to work around this issue by going into the Spotify app settings and turning "Normalize Volume" on if it is currently off. Might be an issue happening when turned off but some were able to turn it back off again without any issue.
Note: Normalize Volume setting is recommended to be turned on and when you first install Spotify this is turned on by default
Does that help?
You're welcome!
Hopefully this will be fixed in a future update so you can turn the setting off if you chose to do so.
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