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Android version unable to play any song only from the 3/4 of it

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Android version unable to play any song only from the 3/4 of it

 

Plan

Premium

Country

Hungary

Device

Samsung Galaxy S10 e

Operating System

Android 11

My Question or Issue

After the recent update whenever I want to play a song and tap on it it is showing that it started but the timer and the song won't start only if I seek into about the 3/4 of the song and suddenly all good but again if I want to seek back to the songs earlier part it freezes. I cannot play any downloaded nor online and the only way to listen to the next song is to wait until the auto play starts it but it's still frozen!

Reply

Accepted Solutions
Marked as solution

Hey @BeniT 

 

I heard from some users that they were able to work around this issue by going into the Spotify app settings and turning "Normalize Volume" on if it is currently off. Might be an issue happening when turned off but some were able to turn it back off again without any issue.

 

Note: Normalize Volume setting is recommended to be turned on and when you first install Spotify this is turned on by default

 

Does that help?

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

Marked as solution

@BeniT 

 

You're welcome!

 

Hopefully this will be fixed in a future update so you can turn the setting off if you chose to do so.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

4 Replies

I tried restarting , chance clearing, reinstalling , still nothing

Marked as solution

Hey @BeniT 

 

I heard from some users that they were able to work around this issue by going into the Spotify app settings and turning "Normalize Volume" on if it is currently off. Might be an issue happening when turned off but some were able to turn it back off again without any issue.

 

Note: Normalize Volume setting is recommended to be turned on and when you first install Spotify this is turned on by default

 

Does that help?

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Yes thank you it helped but still this is a bit annoying.
Marked as solution

@BeniT 

 

You're welcome!

 

Hopefully this will be fixed in a future update so you can turn the setting off if you chose to do so.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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