Another spotify being too slow

[OK45]

Hi there,
Its been a couple of months that I've had this problem. Whenever i open the app on my Lg G4 (with the latest updates available) it takes forever to be able to use it, as it keeps loading. Then, when i go for a search, it also takes a long time to even let me write anything. Finaly, once I hit up a song, the buffering is very long and switching songs is misery.

So far, i have tried everything on the website in the help section. That means ive cleaned up the cache, uninstalled and reinstalled. So far no good 😞 Ideas ?

[Joe]

Does the same thing happen over wifi and mobile connections?

Are you storing your cache on an external SD card?

[OK45]

Thank you for the short delay ! Yes it does over wifi and mobile. Im
storing it on my sd card. This could be the problem, althought its a class
10 sd card.

[Joe · Accepted solution]

You shouldn't be having this problem on your LG so let's rule out the SD card.

• From the Android home screen, tap Settings > Apps.
• Find Spotify in your list of apps, tap it. For older Android devices, navigate to Settings > Applications > Manage applications.
• Tap Clear Data. If you're using Android 6.0+, tap Storage > Clear Data.
• Tap Uninstall.
• Eject your SD card and remove it
• Download and install spotify from Play

Let's see if things speed up for a while. Assuming it's now running smoothly;

• Reinstall your SD card and reformat it as portable storage(back up any important files first)
• Go to spotify settings and switch the storage location to the SD card

Hopefully spotify will continue to run smoothly for you but let me know how it goes.

[OK45]

Tried to clear the data of Spotify but it just got stuck there for hours. I
was never able to clear it, so i decided to wipe everything on my phone and
on my sd card haha. Now everything seems to be running smoothly. I'll wait
and see if it does for a while. Thanks for everything !

[Joe]

Keeping my fingers crossed 🙂