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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

119461 Views

27 replies

4 likes

  • 119461 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

241117 Views

156 replies

11 likes

Android
autoplay
bluetooth
  • 241117 Views
  • 156 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

602228 Views

79 replies

3 likes

  • 602228 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

494977 Views

581 replies

42 likes

Account
Free
  • 494977 Views
  • 581 replies
  • 42 likes

Spotify deletes the songs I downloaded

When I download my music to listen to thme without wifi connection they aren't downloaded any more when I come back to the app... That happens quite every day and I'm kind of disappointed because I'm paying for a lot of troubleSamsung 5Spotify Premiu...

Newbie

When I download my music to listen to thme without wifi connection they aren't downloaded any more when I come back to the app... That happens quite every day and I'm kind of disappointed because I'm...

Catee

Community Legend

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

Solved!! How do I play a specific song using Google Voice

I've looked all over and no answer to this question, it's a fairly simple requests in my opinion but it seems to be impossible to implement using Google Voice.When I say, "Okay Google play Third Eye Blind Misfits" for example it will play Third Eye B...

Music Fan

I've looked all over and no answer to this question, it's a fairly simple requests in my opinion but it seems to be impossible to implement using Google Voice. When I say, "Okay Google play Third ...

kellyme

Music Fan

6019 Views

4 replies

0 likes

  • 6019 Views
  • 4 replies
  • 0 likes

Equalizer problems with imported songs

I synced a couple of songs on my phone which aren't available on spotify, I also have always my standard Android Equalizer with custom settings running.Now everytime i get from a song thats from spotify to a synced one the equalizer shuts completely ...

Newbie

I synced a couple of songs on my phone which aren't available on spotify, I also have always my standard Android Equalizer with custom settings running. Now everytime i get from a song thats from sp...

319 Views

0 replies

0 likes

  • 319 Views
  • 0 replies
  • 0 likes

Too many devices

Hi people. I have posted this before but its happend again. I got a message along the lines of " you can only download to a max of 2/3 devices so all your downloads will be removed from this device". That device is my phone which is the ONLY device I...

Casual Listener

Hi people. I have posted this before but its happend again. I got a message along the lines of " you can only download to a max of 2/3 devices so all your downloads will be removed from this device"....

Joe

Community Legend

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes

Spotify connect volume problem on Sony SRS7

I have a Sony SRS7 speaker and the connect functionality is great but i have a problem with volume control.The volume control works perfectly on iphones but in my android (moto g4) don´t work at all. Is this normal on android or i missing something?

Casual Listener

I have a Sony SRS7 speaker and the connect functionality is great but i have a problem with volume control. The volume control works perfectly on iphones but in my android (moto g4) don´t work at al...

elfer83

Casual Listener

791 Views

4 replies

0 likes

  • 791 Views
  • 4 replies
  • 0 likes

Spotify stopping mid song on my Android phone

I can't figure out what is causing it, I can't even get through one song before it shuts off. This is a new problem, as I have used it on my phone for months without issues, and first noticed this problem yesterday. Doesn't matter if it is streaming ...

Casual Listener

I can't figure out what is causing it, I can't even get through one song before it shuts off.  This is a new problem, as I have used it on my phone for months without issues, and first noticed t...

Ciara1996

Newbie

15840 Views

9 replies

2 likes

  • 15840 Views
  • 9 replies
  • 2 likes

Superuser Contribution Songs I Haven't Downloaded Are Playing While I'm in OFFLINE Mode

When I go to my "songs" and just do shuffle play while I'm in offline mode, I would expect only songs that I have downloaded to play. That isn't the case, and then sometimes when I notice that I have a song that has been downloaded, I don't see an op...

Regular

When I go to my "songs" and just do shuffle play while I'm in offline mode, I would expect only songs that I have downloaded to play.  That isn't the case, and then sometimes when I notice that ...

WeReady

Regular

1227 Views

2 replies

0 likes

  • 1227 Views
  • 2 replies
  • 0 likes

advertisement video pauses my Spotify

I've been having an issue recently with Spotify advertisement videos.Soon as an advertisement video opens it will not play it keeps pausing and playing over and over.I cannot click on the back button cannot close the app cannot open Spotify until I r...

Visitor

I've been having an issue recently with Spotify advertisement videos. Soon as an advertisement video opens it will not play it keeps pausing and playing over and over. I cannot click on the back bu...

463 Views

0 replies

0 likes

  • 463 Views
  • 0 replies
  • 0 likes

Playlist creation failure

I tried to create a playlist from an album. I do this all the time, but this time this is what happened: after I confirmed the name of a playlist, it did not appear on the list of my playlists, I only get a message which says: "loading".I was doing t...

Newbie

I tried to create a playlist from an album. I do this all the time, but this time this is what happened: after I confirmed the name of a playlist, it did not appear on the list of my playlists, I onl...

498 Views

0 replies

0 likes

  • 498 Views
  • 0 replies
  • 0 likes

Can't playing specific song

Hey everybody,I'm a premium user, and recently while I was trying to play a specific song from a Playlist (or even from search result) I couldn't play it. Meaning that there is no play button, instead the "right key" menu pops up as you can see in th...

Newbie

Hey everybody, I'm a premium user, and recently while I was trying to play a specific song from a Playlist (or even from search result) I couldn't play it. Meaning that there is no play button, inst...

Joe

Community Legend

942 Views

1 replies

0 likes

Play
Play Button
Play Next
  • 942 Views
  • 1 replies
  • 0 likes

Headphone issues with HTC One M8

After the latest version update of Spotify, I've been experiencing issues with my headphones. When the headphones are plugged in, the music is played through the speakers until I unplug and replug it. Plus, the control button on the headphones is not...

Newbie

After the latest version update of Spotify, I've been experiencing issues with my headphones. When the headphones are plugged in, the music is played through the speakers until I unplug and replug it...

Joe

Community Legend

598 Views

1 replies

0 likes

  • 598 Views
  • 1 replies
  • 0 likes

Offline songs sometimes/dont work all have been downloaded.

All the songs on my play lists have been downloaded,and listened to offline. Playlist songs I've listened to numerous times now have no green arrow, sometimes even though in offline mode they're greyed out they'll still work. So offline works sometim...

Gig Goer

All the songs on my play lists have been downloaded,and listened to offline. Playlist songs I've listened to numerous times now have no green arrow, sometimes even though in offline mode they're grey...

425 Views

0 replies

0 likes

  • 425 Views
  • 0 replies
  • 0 likes

Spotify don't show in the notification bar or the lock screen

Hi.I have problem with the app. When I open it the first time it's all ok but when I stop music and come back to the app after some time the streaming works fine but the app don't show in the notification bar or lock screen, the widget doesn't work a...

Casual Listener

Hi. I have problem with the app. When I open it the first time it's all ok but when I stop music and come back to the app after some time the streaming works fine but the app don't show in the notif...

Hewcia33

Casual Listener

916 Views

4 replies

0 likes

  • 916 Views
  • 4 replies
  • 0 likes

UAE, dark ages of streaming

When are you guys going to get the service going here? I have Premium but can't resubscribe beacuse the service isn't available here. Tried all my cards, but since they are registered in the UAE I cannot make the payment. We are boarderlining 2017 no...

Newbie

When are you guys going to get the service going here? I have Premium but can't resubscribe beacuse the service isn't available here. Tried all my cards, but since they are registered in the UAE I ca...

341 Views

0 replies

0 likes

  • 341 Views
  • 0 replies
  • 0 likes

library disappeared overseas

I live in Australia but I'm spending three months in Fiji. When I logged in here my whole library disappeared. I'm using my Spotify username (not email address), regular account in a nexus 5s with the latest android. Thanks in advance!

Newbie

I live in Australia but I'm spending three months in Fiji. When I logged in here my whole library disappeared. I'm using my Spotify username (not email address), regular account in a nexus 5s with th...

435 Views

0 replies

0 likes

  • 435 Views
  • 0 replies
  • 0 likes

Explicit sign stopping music?.

Why is it that all of a sudden some of my music has the "Explicit" sign next to them and won't play ?.This has only been in the last day as it was all fine yesterday.

Casual Listener

Why is it that all of a sudden some of my music has the "Explicit" sign next to them and won't play ?. This has only been in the last day as it was all fine yesterday.

Joe

Community Legend

716 Views

3 replies

0 likes

  • 716 Views
  • 3 replies
  • 0 likes

Superuser Contribution Bug: language change when changing options

When changing the messaging options, the language of the text change at the same time...(one way) take a look att the attached picture ..

Casual Listener

When changing the messaging options, the language of the text change at the same time...(one way) take a look att the attached picture .. 

piraya01

Casual Listener

611 Views

2 replies

0 likes

  • 611 Views
  • 2 replies
  • 0 likes

Still can't renew my subscription

Hi, Every month I have trouble renewing my premiumsubscription. This has been a problem for a long time now. First I get an email saying that they have been unable to withdraw funds from my account and tell me to log on to Spotify webpage and check m...

Casual Listener

Hi, Every month I have trouble renewing my premiumsubscription. This has been a problem for a long time now. First I get an email saying that they have been unable to withdraw funds from my account...

Joe

Community Legend

1079 Views

3 replies

0 likes

  • 1079 Views
  • 3 replies
  • 0 likes

Last.fm scrobbling not working

I can no longer scrobble to last.fm from the Spotify Android app. It worked just fine last night and I have changed no settings or anything, then I listened to music this morning and none of the tracks got scrobbled. I have Spotify Premium, my phone ...

Casual Listener

I can no longer scrobble to last.fm from the Spotify Android app. It worked just fine last night and I have changed no settings or anything, then I listened to music this morning and none of the trac...

CatPat

Casual Listener

1496 Views

3 replies

0 likes

  • 1496 Views
  • 3 replies
  • 0 likes