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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387119 Views

545 replies

34 likes

Account
Free
  • 387119 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8036 Views

0 replies

7 likes

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Android User, Cant download all songs.

It wont let me downoad the songs from my "All Songs." List. It will only let me down load songs if they are in playlists. Help please.

Newbie

It wont let me downoad the songs from my "All Songs." List. It will only let me down load songs if they are in playlists. Help please.

Joe

Community Legend

366 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Cant download offline tunes

When I try to download ons it says you have already downloaded music on 3 units. it must be my old phones? Now I can't download on this one. Can somebody please help me?

Newbie

When I try to download ons it says you have already downloaded music on 3 units. it must be my old phones? Now I can't download on this one. Can somebody please help me?

Joe

Community Legend

676 Views

1 replies

0 likes

  • 676 Views
  • 1 replies
  • 0 likes

Can not play my downloaded songs

My name is Adrián Torres i purchased my premium account through Sparks, i been having some problems that i wish you can guide me or help me... everytime i downloaded songs on my spotify playlist i am not able to play them on offline mode, its so sad....

Casual Listener

My name is Adrián Torres i purchased my premium account through Sparks, i been having some problems that i wish you can guide me or help me... everytime i downloaded songs on my spotify playlist i am...

jamesewing217

Newbie

666 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Não consigo baixar músicas / Can't download musics.

Olá. Eu já uso o serviço do Spotify há bastante tempo e nunca tive esse problema. Acontece que eu não consigo baixar músicas depois de um certo tempo. Sempre que seleciono a opção "Baixar" ou pressiono aquela bolinha do "Disponível Offline", a bolinh...

Regular

Olá. Eu já uso o serviço do Spotify há bastante tempo e nunca tive esse problema. Acontece que eu não consigo baixar músicas depois de um certo tempo. Sempre que seleciono a opção "Baixar" ou pressio...

Haynie

Regular

6244 Views

6 replies

0 likes

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  • 6 replies
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tunes

New to spotify. How do i search for tunes. Do i need do down load the app.

Newbie

New to spotify. How do i search for tunes. Do i need do down load the app.

Joe

Community Legend

347 Views

1 replies

0 likes

  • 347 Views
  • 1 replies
  • 0 likes

[Android][Running] Update

Sinds the new update spotify isnt working like before. Closes itself, bluetooth link with th radiocontrole isnt working anymore, the little menu when spotify is running in the background doesnt show anymore. Please fix. (Premium account - Samsung Gal...

Newbie

Sinds the new update spotify isnt working like before. Closes itself, bluetooth link with th radiocontrole isnt working anymore, the little menu when spotify is running in the background doesnt show ...

362 Views

0 replies

0 likes

Android
Running
  • 362 Views
  • 0 replies
  • 0 likes

Solved!! Music not downloading correctly

Hello all, I was going through some problems with my downloads. I have a few songs in my library that apparently are only downloading 75% of the song. And it's horrible because the song stops in for example minute 3 when it's actually a 5 minute song...

Casual Listener

Hello all, I was going through some problems with my downloads. I have a few songs in my library that apparently are only downloading 75% of the song. And it's horrible because the song stops in for ...

Joe

Community Legend

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes

Spotify Android app Bluetooth priority

Spotify over zealously takes priority as the default music player when playing via bluetooth.On a fresh reboot of the phone, once bt connects, and I press play, Spotify plays.I could start Poweramp, play songs, disconnect bt, come back after couple m...

Visitor

Spotify over zealously takes priority as the default music player when playing via bluetooth. On a fresh reboot of the phone, once bt connects, and I press play, Spotify plays. I could start Powera...

1226 Views

0 replies

4 likes

  • 1226 Views
  • 0 replies
  • 4 likes

Solved!! Offline music

Hello, yesterday I bought Spotify premium. I downloaded my playlist, got the app on offline mode, but for some reason every single time I try to play offline, the "song not available" notification appears. But every time I go online, and disconnect m...

Casual Listener

Hello, yesterday I bought Spotify premium. I downloaded my playlist, got the app on offline mode, but for some reason every single time I try to play offline, the "song not available" notification ap...

Josejavierv

Casual Listener

941 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Android Mini Player

Hello, i have a Xperia C5 Ultra and a weeks ago My mini player (The One that appers on The notification bar) change, it changes like The One of Google Play Music without The Cross to close the player, but that was not The problem, The problem was tha...

Newbie

Hello, i have a Xperia C5 Ultra and a weeks ago My mini player (The One that appers on The notification bar) change, it changes like The One of Google Play Music without The Cross to close the player...

625 Views

0 replies

0 likes

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Spotify wont play

Hi! My brother seems to have a problem where he cant play any song or any playlist from hos android Phone. He has uninstalled the app and reinstalled it. No difference. When he klicks them nothing happens. Help!

Newbie

Hi! My brother seems to have a problem where he cant play any song or any playlist from hos android Phone. He has uninstalled the app and reinstalled it. No difference. When he klicks them nothing ha...

Spyker

Casual Listener

405 Views

2 replies

0 likes

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  • 2 replies
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Sound is somewhat low on Android app

The sound on the Spotfiy app is somewhat quieter than the sound on my music player for the same songs, and I'm confused as to why. I've tried just about anything, any help?

Newbie

The sound on the Spotfiy app is somewhat quieter than the sound on my music player for the same songs, and I'm confused as to why. I've tried just about anything, any help?

Joe

Community Legend

313 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Data usage question

I had spotify premium and downloaded my entire playlist of songs on to my phone. Since my premium has run out and I need to be online to listen, will it use the downloaded music when i'm online and therefore a lot less data? Or will it stream the mus...

Newbie

I had spotify premium and downloaded my entire playlist of songs on to my phone. Since my premium has run out and I need to be online to listen, will it use the downloaded music when i'm online and t...

Joe

Community Legend

454 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Streaming problem on amazon fire

Hi all I have a lot of problem while listening to spotify with the amazon fire tv.My internet connection is good (150Mbit/s) and I never have any problems with any films. But in spotify the music often stops a few second before the end of the song an...

Casual Listener

Hi all   I have a lot of problem while listening to spotify with the amazon fire tv. My internet connection is good (150Mbit/s) and I never have any problems with any films. But in spotify th...

253 Views

0 replies

0 likes

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I've finally cancelled ! !

And I'd recommend you do the same. Are you like me and you have been a long time supporter of Spotify (Premium member for many years) and have grown tired of waiting for technical fixes whilst Spotify WASTE TIME by adding useless Facebook integration...

Regular

And I'd recommend you do the same.   Are you like me and you have been a long time supporter of Spotify (Premium member for many years) and have grown tired of waiting for technical fixes wh...

Dogtan1

Casual Listener

1061 Views

5 replies

2 likes

  • 1061 Views
  • 5 replies
  • 2 likes

Solved!! How do I stop Spotify shuffling tracks even if i haven't clicked shuffle play?

Spotify always shuffles tracks even if I don't click the shuffle button. I just want to play album tracks in the proper order. What am I doing wrong? There don't seem to be any menu options to manage the order of play. It' s damned annoying when the ...

Newbie

Spotify always shuffles tracks even if I don't click the shuffle button. I just want to play album tracks in the proper order. What am I doing wrong?  There don't seem to be any menu options to ...

aluhzay

Newbie

734 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Trouble downloading full albums

I just found out that one of my albums had only a couple songs from it downloaded and when I try to download the entire album it only downloads those songs and not the rest. This might have something to do with the update 6.5.0.1816 because I didn't ...

Casual Listener

I just found out that one of my albums had only a couple songs from it downloaded and when I try to download the entire album it only downloads those songs and not the rest. This might have something...

user-removed

Not applicable

470 Views

1 replies

0 likes

Android
Samsung
  • 470 Views
  • 1 replies
  • 0 likes

To much internet

I have just signed up to spotify and it has used up all my internet. How do I stop this?

Casual Listener

I have just signed up to spotify and it has used up all my internet. How do I stop this?

Kristybaum

Casual Listener

547 Views

4 replies

0 likes

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Superuser Contribution Downloaded songs on Albums won't play offline if also in a playlist

I have an issue that I don't see addressed already on the forum.When I download and play an album, any song that is already on one of my playlists will not play when I am offline. It sits at 0:00 and won't play even if I try to skip forward. Even tho...

Music Fan

I have an issue that I don't see addressed already on the forum. When I download and play an album, any song that is already on one of my playlists will not play when I am offline. It sits at 0:00 a...

user-removed

Not applicable

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

Is there a way for upload a music from phone to Spotify?

Hi . I wanna upload a song to Spotify . I cant find a lot song in there thats why i want to upload. is there anything about it that i can do

Newbie

Hi . I wanna upload a song to Spotify . I cant find a lot song in there thats why i want to upload. is there anything about it that i can do

Joe

Community Legend

425 Views

1 replies

0 likes

  • 425 Views
  • 1 replies
  • 0 likes