Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Hola! Cuando voy a la pestaña de mensajes no me muestra nada y se ca a la pantalla de inicio del celular, es un Samsung j5. Cómo puedo solucionarlo?Gracias!
Hola! Cuando voy a la pestaña de mensajes no me muestra nada y se ca a la pantalla de inicio del celular, es un Samsung j5. Cómo puedo solucionarlo? Gracias!
Casual Listener
789 Views
1 replies
0 likes
Recently when I've tried to stream or download music using WiFi I receive a message saying the song can't be played, even if I have a solid WiFi connection. If I then login to YouTube and stream a song on that it streams fine over WiFi, so I'm convin...
Recently when I've tried to stream or download music using WiFi I receive a message saying the song can't be played, even if I have a solid WiFi connection. If I then login to YouTube and stream a so...
Spotify Star
541 Views
1 replies
0 likes
Why isn't there a feature to use equalizer with spotify connect via gramofon player?I have a klipsch stadium and I need the function to tone down the base so that the neighbours doesn't have to pick up broken cups and dishes.Please look into this.
Why isn't there a feature to use equalizer with spotify connect via gramofon player? I have a klipsch stadium and I need the function to tone down the base so that the neighbours doesn't have to p...
Community Legend
887 Views
1 replies
3 likes
Is there any limitation on accessing Spotify through API? for example, I cannot call API more than 10,000 time a day?
Is there any limitation on accessing Spotify through API? for example, I cannot call API more than 10,000 time a day?
Community Legend
976 Views
1 replies
0 likes
I'm unable to download Spotify from the Play Store in Australia on an Android phone purchased in the UAE. Can anybody help? THANK YOU!
I'm unable to download Spotify from the Play Store in Australia on an Android phone purchased in the UAE. Can anybody help? THANK YOU!
Casual Listener
573 Views
2 replies
0 likes
I've recently installed an SD card to my Moto X Play. After finally getting it to download my music to the SD card, I'm still having issues. Spotify frequently gives me the "no storage area found" error, which is fixed with a phone restart. However, ...
I've recently installed an SD card to my Moto X Play. After finally getting it to download my music to the SD card, I'm still having issues. Spotify frequently gives me the "no storage area found" er...
Casual Listener
389 Views
2 replies
0 likes
As other users have stated, when I finish a Playlist or an album, a radio based on said Playlist or album immediately starts suggesting songs. I would like to be able to have the option to not play any music after a playlist is completed, as I like t...
As other users have stated, when I finish a Playlist or an album, a radio based on said Playlist or album immediately starts suggesting songs. I would like to be able to have the option to not play a...
270 Views
0 replies
0 likes
After finding out that spotify does not work well with adoptable storage, and it requires an external SD set up as portable in order to save downloaded songs externally. I was looking for a way i could have them both into my phone by partitioning the...
After finding out that spotify does not work well with adoptable storage, and it requires an external SD set up as portable in order to save downloaded songs externally. I was looking for a way i cou...
Newbie
5365 Views
2 replies
2 likes
Greetings. I want to play Spotify on an android tablet connected to my home sound system, but controlled remotely from an android phone. The only way Spotify will connect to other devices is via mobile network. To stream or download, I have to turn “...
Greetings. I want to play Spotify on an android tablet connected to my home sound system, but controlled remotely from an android phone. The only way Spotify will connect to other ...
Community Legend
940 Views
3 replies
0 likes
Brief description of the issue:Music is paused when receiving a phone call but does not continue after the call ends provided it is over a certain length.Steps to reproduce the issue:Start playing music from spotifyReceiev phone callEnd phone call af...
Brief description of the issue: Music is paused when receiving a phone call but does not continue after the call ends provided it is over a certain length. Steps to reproduce the issue: Start pla...
Casual Listener
5548 Views
4 replies
1 likes
Hi. I'd like to know, if I play songs from my cell phone that is "saved", not downloaded, will I be useing my internet minutes, or will I need WiFi? Or is that only when I play songs that were "downloaded" Thanks so much.
Hi. I'd like to know, if I play songs from my cell phone that is "saved", not downloaded, will I be useing my internet minutes, or will I need WiFi? Or is that only when I play songs that were "downl...
Casual Listener
563 Views
3 replies
1 likes
I payed six months in March 2016 and this finished now in Ago 2016.. I want to pay more six months but I can't find the option, just appear for me the options for 1 month or 1 year, I just want six months..
I payed six months in March 2016 and this finished now in Ago 2016.. I want to pay more six months but I can't find the option, just appear for me the options for 1 month or 1 year, I just want six m...
Community Legend
417 Views
1 replies
0 likes
Valla timadores no dejáis pagar la oferta de 0,99€ tres meses de premium con paysafecard
Valla timadores no dejáis pagar la oferta de 0,99€ tres meses de premium con paysafecard
866 Views
0 replies
1 likes
After restart my device for the third time, spotify delete my musics offline. Before this not happening. How fix it?ThanksDevice - S7 edgeAndroid - 6.0.1Spotify - 6.0.0.864 armV7
After restart my device for the third time, spotify delete my musics offline. Before this not happening. How fix it? Thanks Device - S7 edge Android - 6.0.1 Spotify - 6.0.0.864 armV7
291 Views
0 replies
0 likes
There are things going on with Spotify that I can find posts about from years ago that have never been fixed... I wondered if that's on purpose in some cases? On the Mac client it's very difficult to find local files. It's possible, but unnecessarily...
There are things going on with Spotify that I can find posts about from years ago that have never been fixed... I wondered if that's on purpose in some cases? On the Mac client it's very dif...
395 Views
0 replies
0 likes
I had a samsung note 3, wich had a eq in spotify.Then i bought the new Huawei P9+, and there is no eq in spotify.It is really needed for the huawei because the phone gives too much low end sound.I could use another eq app, but id like to have the one...
I had a samsung note 3, wich had a eq in spotify. Then i bought the new Huawei P9+, and there is no eq in spotify. It is really needed for the huawei because the phone gives too much low end sound....
Community Legend
73432 Views
1 replies
1 likes
Hello community, Every two or three weeks, my Spotify-app automatically re-downloads all of my Offline-music, which is about 2k-3k songs. Last time, it happened while I was on holiday, so I didn't have internet access to download the music and my Off...
Hello community, Every two or three weeks, my Spotify-app automatically re-downloads all of my Offline-music, which is about 2k-3k songs. Last time, it happened while I was on holiday, so I ...
250 Views
0 replies
0 likes
If I remove a song from my downloaded (offline) playlist, does that song get removed from my internal memory? I mean, once the song is downloaded it occupies a certain space (MB) in my cellphone, but when I remove it from my playlist does it give me ...
If I remove a song from my downloaded (offline) playlist, does that song get removed from my internal memory? I mean, once the song is downloaded it occupies a certain space (MB) in my cellphone, but...
226 Views
0 replies
0 likes
Spotify app isn't identified as a music player by my HUAWEI G7-L03 . As a consequence, my headset remote and the remote of my car won't work anymore.Spotify app version 6.0.0.864Rooted android 4.4.4 with emotionUI 3.0 (huawei original)Thanks
Spotify app isn't identified as a music player by my HUAWEI G7-L03 . As a consequence, my headset remote and the remote of my car won't work anymore. Spotify app version 6.0.0.864 Rooted android 4....
364 Views
0 replies
2 likes
Ride a motorcycle and would like to be able to change songs etc by voice control over bluetooth. Spotify will start playing a track of my choice when I start up, but if I request a new track "play xxx by xxx in Spotify" I get the Android voice acknow...
Ride a motorcycle and would like to be able to change songs etc by voice control over bluetooth. Spotify will start playing a track of my choice when I start up, but if I request a new trac...
Casual Listener
35642 Views
29 replies
39 likes
