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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111722 Views

26 replies

3 likes

  • 111722 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

224804 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 224804 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

582188 Views

79 replies

3 likes

  • 582188 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

479121 Views

577 replies

40 likes

Account
Free
  • 479121 Views
  • 577 replies
  • 40 likes

Solved!! Cannot login on Spotify for Android

I recently uninstalled Spotify off my Galaxy S5 as a fix for my new playlists not appearing on my phone. I tried to login to Spoitfy after I reinstalled Spotify and whether I pick login in via Facebook or with other login details I keep getting put i...

Newbie

I recently uninstalled Spotify off my Galaxy S5 as a fix for my new playlists not appearing on my phone. I tried to login to Spoitfy after I reinstalled Spotify and whether I pick login in via Facebo...

Joe

Community Legend

5109 Views

7 replies

2 likes

  • 5109 Views
  • 7 replies
  • 2 likes

Which Version on Android

I am running the newest Version of Spotify on my Android smarphone. How Can I find out in which mode Spotify is running. Free or Premium?Thanks Thomas

Casual Listener

I am running the newest Version of Spotify on my Android smarphone. How Can I find out in which mode Spotify is running. Free or Premium? Thanks Thomas

evo4g63t

Roadie

753 Views

3 replies

0 likes

  • 753 Views
  • 3 replies
  • 0 likes

[Android] Recent update on android phone

I am really disappointed in what the update has done with my phone app. I have a Samsung 5S (yes it's older) the exit "x" button disappeared from top right corner and sometimes I'm forced to log out to stop the player. It made my phone freeze up and ...

Newbie

I am really disappointed in what the update has done with my phone app. I have a Samsung 5S (yes it's older) the exit "x" button disappeared from top right corner and sometimes I'm forced to log out ...

402 Views

0 replies

0 likes

  • 402 Views
  • 0 replies
  • 0 likes

Local files "waiting to download"

Hey guys, So up until about a week ago, I was donloading local song files not on spotify onto my computer and then phone, and it worked great. Then, when i downloaded two new songs and accidently hit the go offline button back. Now when i try to go o...

Newbie

Hey guys,      So up until about a week ago, I was donloading local song files not on spotify onto my computer and then phone, and it worked great. Then, when i downloaded two new son...

Joe

Community Legend

589 Views

1 replies

0 likes

  • 589 Views
  • 1 replies
  • 0 likes

Shuffle play is considered a "premium" feature

Im using free spotify and whenever i try to press shuffle play it tells me i've discovered a premium feature. should i just delete the app and reinstall or is there something wrong with the account itself?

Newbie

Im using free spotify and whenever i try to press shuffle play it tells me i've discovered a premium feature. should i just delete the app and reinstall or is there something wrong with the account i...

ryikeda

Newbie

1727 Views

2 replies

0 likes

  • 1727 Views
  • 2 replies
  • 0 likes

How do I minimize storageuse for Spotify?

Spotify takes upp 5,7 GB storage on my galaxy s5. I have none offline lists according to Spotify. I have tried to delete playlists anyhow but I still have 5,7 GB gone because of Spotify. Is it supposed to take this much storage? What am I doing wrong...

Newbie

Spotify takes upp 5,7 GB storage on my galaxy s5. I have none offline lists according to Spotify. I have tried to delete playlists anyhow but I still have 5,7 GB gone because of Spotify. Is it suppos...

kirashi

Community Legend

34687 Views

2 replies

0 likes

  • 34687 Views
  • 2 replies
  • 0 likes

Previous track notification action

I should be able to restart a song tapping once on the app's notification's action bar's "previous track" button. But when the song that's playing is the first song of the playlist/album, the previous track button is locked.

Regular

I should be able to restart a song tapping once on the app's notification's action bar's "previous track" button. But when the song that's playing is the first song of the playlist/album, the previou...

529 Views

0 replies

0 likes

notification bar
previous
  • 529 Views
  • 0 replies
  • 0 likes

Solved!! Suddenly cannot play songs offline

I've been a premium member for over 2 months and have never had problems until a few days ago.Normally all of my saved songs are indicated as "downloaded" by the green arrow. One day I went into online mode to download a few more songs and suddenly t...

Newbie

I've been a premium member for over 2 months and have never had problems until a few days ago. Normally all of my saved songs are indicated as "downloaded" by the green arrow. One day I went into ...

iftinisrad

Regular

882 Views

1 replies

0 likes

  • 882 Views
  • 1 replies
  • 0 likes

Local files dont last

On my pc I have added some local files to Spotify and added them to a couple play lists so I can play them on my phone. It all works great, I download/sync them on my phone and can listen to them..... for a while. After about 2-3 days the local files...

Casual Listener

On my pc I have added some local files to Spotify and added them to a couple play lists so I can play them on my phone. It all works great, I download/sync them on my phone and can listen to them.......

Badmojo420

Casual Listener

2393 Views

4 replies

0 likes

  • 2393 Views
  • 4 replies
  • 0 likes

Solved!! Android Release Notes

Hello,Since in the Play Store the update information is not a very good source of information what changed or is added, where can I find it? When searching on the board or blog here I can't find much more. Even if it is a small update I would still w...

Casual Listener

Hello, Since in the Play Store the update information is not a very good source of information what changed or is added, where can I find it? When searching on the board or blog here I can't find mu...

clonedchicken

Casual Listener

16808 Views

5 replies

6 likes

  • 16808 Views
  • 5 replies
  • 6 likes

Solved!! Android. Spotify stop (pause) play music when i do Nothing.

Please help, my Spotify make me pause or stop the music when i do Nothing on my telephon. I have Spotify premium. Thanks for help.

Casual Listener

Please help, my Spotify make me pause or stop the music when i do Nothing on my telephon. I have Spotify premium. Thanks for help.

John666

Casual Listener

1157 Views

2 replies

0 likes

  • 1157 Views
  • 2 replies
  • 0 likes

[Android][Music] Ads

Hey Spotify!Here's a great idea that EVERYONE who uses Spotify will love!Stop playing 4 minutes of adds for your "Hip Hop Made Me Do It" Or "On Fleek" add, or in fact, any add, for every 2 songs I play! That's right! I listen to 6 minutes of music (o...

Newbie

Hey Spotify! Here's a great idea that EVERYONE who uses Spotify will love! Stop playing 4 minutes of adds for your "Hip Hop Made Me Do It" Or "On Fleek" add, or in fact, any add, for every 2 songs ...

409 Views

0 replies

0 likes

Android
Music
  • 409 Views
  • 0 replies
  • 0 likes

Solved!! Hoe moet ik jullie streaming Q3 t/m Q9 kwaliteit zien?

Er staat beschreven Q3 tm Q9 geloof ik. Waarbij mobiel Q3 en pc of stereo Q5 a 9 zou ontvangen. Nu is het zo dat ik op mijn Android telefoon Spotify open en zoek wat ik wil horen (wifi thuis). Dan geef ik via de mobiel aan via Spotify connect dat het...

Regular

Er staat beschreven Q3 tm Q9 geloof ik. Waarbij mobiel Q3 en pc of stereo Q5 a 9 zou ontvangen.   Nu is het zo dat ik op mijn Android telefoon Spotify open en zoek wat ik wil horen (wifi thuis...

Hubo

Community Legend

946 Views

3 replies

0 likes

  • 946 Views
  • 3 replies
  • 0 likes

Solved!! log in problem

I was listening to my music lastnight and when I when on to it this morning I had been logged out . So I Tried to log in again and it said my username or password was incorrect . I then changed my password and all or that and it is still coming up I'...

Casual Listener

I was listening to my music lastnight and when I when on to it this morning I had been logged out . So I Tried to log in again and it said my username or password was incorrect . I then changed my pa...

Joe

Community Legend

842 Views

3 replies

0 likes

  • 842 Views
  • 3 replies
  • 0 likes

[Android][Other] Critical accessibility loss

Critical accessibility feedback requires a quick fixOS: AndroidSpotify version: Latest update from the google playUsing: LG G4Os version: 6.0Accessibility service: Google TalkBackMy findings summary: Content descriptive text loss for some buttons aft...

Newbie

Critical accessibility feedback requires a quick fix OS: Android Spotify version: Latest update from the google play Using: LG G4 Os version: 6.0 Accessibility service: Google TalkBack My f...

773 Views

0 replies

0 likes

Android
Other
  • 773 Views
  • 0 replies
  • 0 likes

phone lock

whenever i'm listening on mobile with data and lock my phone screen while i'm listening, it will stop playing until i unlock my phone. idk if it's the app or my phone. someone help

Newbie

whenever i'm listening on mobile with data and lock my phone screen while i'm listening, it will stop playing until i unlock my phone. idk if it's the app or my phone. someone help

Joe

Community Legend

519 Views

1 replies

0 likes

  • 519 Views
  • 1 replies
  • 0 likes

hey i got problem with my LG 4

hey. i just got a update that looks like that and when i just want to click to choose a song from the list..spotify opens me the window of the song instead to play the song. what can i do? please help! this screenshot shows the problem! :

Newbie

hey. i just got a update that looks like that and when i just want to click to choose a song from the list..spotify opens me the window of the song instead to play the song.   what can i do? p...

Joe

Community Legend

383 Views

1 replies

0 likes

  • 383 Views
  • 1 replies
  • 0 likes