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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

396722 Views

547 replies

35 likes

Account
Free
  • 396722 Views
  • 547 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8469 Views

0 replies

7 likes

  • 8469 Views
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  • 7 likes

Solved!! Sd card issue tablet running android 5.1

Hi there, I have got a tablet CHUWI Hi12 and I just got a 64GB mini sd card from Scandisk and Spotify does not seem to recognize it. The tablet recognizes the sd card but Spotify won't give me the 'storage' option. I have tried deleting cache, reinst...

Regular

Hi there,   I have got a tablet CHUWI Hi12 and I just got a 64GB mini sd card from Scandisk and Spotify does not seem to recognize it.  The tablet recognizes the sd card but Spotify won't...

Joe

Community Legend

4897 Views

9 replies

0 likes

  • 4897 Views
  • 9 replies
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Spotify stops all of sudden when I do other activities on phone.

When I play any song, and open other apps or just stay in main screen, the app stops more than 90% of chance all of sudden. And it even didn't stay where it played the last after stopping, song starts from the first if I push play button again. I thi...

Visitor

When I play any song, and open other apps or just stay in main screen, the app stops more than 90% of chance all of sudden. And it even didn't stay where it played the last after stopping, song start...

Joe

Community Legend

276 Views

1 replies

0 likes

  • 276 Views
  • 1 replies
  • 0 likes

No scrolling of current track title

On Android 6 the current spotify version 4.5 doesn't scroll the current track title anymore. Issue is that you can't read the current chapter of a audiobook anymore.That's really bad 'cause there isn't still a sleep timer and now saving of the curren...

Casual Listener

On Android 6 the current spotify version 4.5 doesn't scroll the current track title anymore. Issue is that you can't read the current chapter of a audiobook anymore. That's really bad 'cause there...

kiwix

Casual Listener

570 Views

1 replies

0 likes

  • 570 Views
  • 1 replies
  • 0 likes

Starts by itself and streams data over mobile network

Account: Premium FamilyPhone: Sony Z2 Every now and then when I’m picking up my phone I notice that Spotify has started by itself and is streaming music over the mobile network although the ‘”download via mobile network” setting is turned off. Very, ...

Casual Listener

Account: Premium Family Phone: Sony Z2   Every now and then when I’m picking up my phone I notice that Spotify has started by itself and is streaming music over the mobile network although th...

qw3rt33

Gig Goer

573 Views

4 replies

0 likes

  • 573 Views
  • 4 replies
  • 0 likes

New on spotify - Discover doesn't suggest anything

I've been using spotify for a couple of days now, but when I click on "discover" it still asks me to listen to music before it can suggest me anything based on my taste.Does this normally take so long or is it a bug?

Casual Listener

I've been using spotify for a couple of days now, but when I click on "discover" it still asks me to listen to music before it can suggest me anything based on my taste. Does this normally take so l...

Chris2509

Casual Listener

366 Views

2 replies

0 likes

  • 366 Views
  • 2 replies
  • 0 likes

Cannot access individual song menu. Go online to see menu.

I am in offline mode and when I select the 3 dots to bring up an individual song's menu (such as to play it next), it shows me a message saying to go online to see menu. I have never had this issue before. I do NOT have an SD card in my phone which i...

Casual Listener

I am in offline mode and when I select the 3 dots to bring up an individual song's menu (such as to play it next), it shows me a message saying to go online to see menu. I have never had this issue b...

jerrawa

Roadie

927 Views

2 replies

2 likes

  • 927 Views
  • 2 replies
  • 2 likes

Daily Mix gone

I had Daily Mix in the Spotify app on my phone but today I found it had gone. If I search I find the Daily Mix genre, but selecting that gives me this message I've not listened to much recently, but I find it strange that it says "You'll get your fir...

Roadie

I had Daily Mix in the Spotify app on my phone but today I found it had gone. If I search I find the Daily Mix genre, but selecting that gives me this message   I've not listened to much r...

Joe

Community Legend

604 Views

1 replies

0 likes

  • 604 Views
  • 1 replies
  • 0 likes

Volume and problem to keep playing

Hello, I have big issues with the volume......it keeps geeting higher and lower by it self all the time, and when i'm listening some playlist it get stuck at same music or keep skiping some. Can anyone help me?

Casual Listener

Hello, I have big issues with the volume......it keeps geeting higher and lower by it self all the time, and when i'm listening some playlist it get stuck at same music or keep skiping some.&nbs...

licavczung

Casual Listener

588 Views

2 replies

0 likes

  • 588 Views
  • 2 replies
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Solved!! Can't Play Songs Directly

Hi there.Everytime I press on a song on my phone, instead of playing it, it opens the menu for sharing, adding to my songs and more.I can only shuffle play songs on my phone.I have a premium account, the money is paid and everything is working fine a...

Regular

Hi there. Everytime I press on a song on my phone, instead of playing it, it opens the menu for sharing, adding to my songs and more. I can only shuffle play songs on my phone. I have a premium ac...

yonatankahana

Regular

1039 Views

6 replies

0 likes

  • 1039 Views
  • 6 replies
  • 0 likes

Spotify's "homepage" is HOME

Hi, before when you entered spotify at your phone, "your library" automaticly appered. this was so nice because then it was just a few tapps to enter your playlist. now HOME apperas and you haw to press many things to get to your playists and you als...

Casual Listener

Hi, before when you entered spotify at your phone, "your library" automaticly appered. this was so nice because then it was just a few tapps to enter your playlist.     now HOME apperas ...

123333445

Casual Listener

3556 Views

2 replies

3 likes

  • 3556 Views
  • 2 replies
  • 3 likes

In car playback via Moto G and Bluetooth problem

I am having problems listening to Spotify in my car(Renault Laguna 3) via bluetooth. Was previously no issues. I have Spotify Premium and play via Moto G 1st Gen. Playback often stops mid song and when it starts, playback speeds up and slows down bef...

Casual Listener

I am having problems listening to Spotify in my car(Renault Laguna 3) via bluetooth. Was previously no issues. I have Spotify Premium and play via Moto G 1st Gen. Playback often stops mid song and wh...

372 Views

0 replies

0 likes

  • 372 Views
  • 0 replies
  • 0 likes

Disable Connect

How can i disable connect between devices? It is always wrong. If I am in the office it wants to play in the car. When i'm im the car it wants to play on the phone. It just sucks and is annoying.

Newbie

How can i disable connect between devices? It is always wrong. If I am in the office it wants to play in the car. When i'm im the car it wants to play on the phone. It just sucks and is annoying.

1159 Views

0 replies

1 likes

  • 1159 Views
  • 0 replies
  • 1 likes

Can I add local files to my Spotify playlists directly from my phone?

I would like to be able to skip the step of having to take local files from my phone to my PC. It makes the whole process a little bit more aggravating.If direct uploading isn't possible from Android, it definitely should become a feature.

Casual Listener

I would like to be able to skip the step of having to take local files from my phone to my PC. It makes the whole process a little bit more aggravating. If direct uploading isn't possible from And...

zeominnows

Casual Listener

453 Views

2 replies

0 likes

  • 453 Views
  • 2 replies
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Solved!! Can't select a song to play

Hi, I have spotify family premium plan and I can't select a song or playlist to play on my phone. I have an android phone and I think after the recent update, it started happening.Everything works fine on desktop or on my laptop. I'm not sure if this...

Casual Listener

Hi,   I have spotify family premium plan and I can't select a song or playlist to play on my phone. I have an android phone and I think after the recent update, it started happening. Everythi...

saitsifedlemon

Casual Listener

2122 Views

3 replies

0 likes

Android
Oneplus
Premium
  • 2122 Views
  • 3 replies
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Removing music but it still takes up the same amount of storage

Hi, spotify is taking up lots of space on my phone. when i delete music it stays exactly the same. Any tips? Thanks

Newbie

Hi, spotify is taking up lots of space on my phone. when i delete music it stays exactly the same. Any tips? Thanks

qw3rt33

Gig Goer

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
  • 0 likes

Solved!! Quick question: What are those two grey/green circular arrows for?

When you pull up the information on the song playing, there is the stop shuffle button, skip buttons, pause button, then on the right are two arrows forming a circle/rectangle with round corners. When you touch them they go from grey to green, but wh...

Casual Listener

When you pull up the information on the song playing, there is the stop shuffle button, skip buttons, pause button, then on the right are two arrows forming a circle/rectangle with round corners.&nbs...

qw3rt33

Gig Goer

245318 Views

3 replies

0 likes

  • 245318 Views
  • 3 replies
  • 0 likes

Music isnt downloading

Hi people iv signed up to premium and my music isnt downloading at all any help would be good

Newbie

Hi people iv signed up to premium and my music isnt downloading at all any help would be good

qw3rt33

Gig Goer

558 Views

1 replies

0 likes

  • 558 Views
  • 1 replies
  • 0 likes

Lost widget from drop down menu on oneplus one

After the most recent update, I no longer have Spotify in my drop down menu while using and my widget no longer functions. Which means every time I want to change song or playlist I have to enter the app. Was wondering if anyone else had this issue a...

Newbie

After the most recent update, I no longer have Spotify in my drop down menu while using and my widget no longer functions. Which means every time I want to change song or playlist I have to enter the...

Furrecuko

Casual Listener

651 Views

1 replies

2 likes

  • 651 Views
  • 1 replies
  • 2 likes