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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194534 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194534 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535758 Views

78 replies

3 likes

  • 535758 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439328 Views

565 replies

37 likes

Account
Free
  • 439328 Views
  • 565 replies
  • 37 likes

Spotify cousing sd-card crash

Sportify is cousing my whole micro sd card to crash, the file cousing the carsh is:Android\data\com.spotify.music\files\spotifycache\marcury.db, the file can´t be removed or as soon you click on it the sdcards disconnect. the crash is not just when a...

Casual Listener

Sportify is cousing my whole micro sd card to crash, the file cousing the carsh is: Android\data\com.spotify.music\files\spotifycache\marcury.db, the file can´t be removed or as soon you click on it...

OrionNorth

Casual Listener

998 Views

6 replies

0 likes

  • 998 Views
  • 6 replies
  • 0 likes

Spotify will resave music after being removed

I have downloaded entire albums in order to discover new songs from that artist. But when there's a song i don't like, i delete it. Problem is, spotify will resave those songs automatically and randomly. I only find out as i listen throughout the day...

Regular

I have downloaded entire albums in order to discover new songs from that artist. But when there's a song i don't like, i delete it. Problem is, spotify will resave those songs automatically and rando...

Joe

Community Legend

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

[Discover] View previous Discover Weekly playlists

How do you rest the backround photo for the discover weekly tab/box so it's not a picture of my x. I have deleted all photos on my phone and it still shows up.

Newbie

How do you rest the backround photo for the discover weekly tab/box so it's not a picture of my x. I have deleted all photos on my phone and it still shows up.

228 Views

0 replies

0 likes

  • 228 Views
  • 0 replies
  • 0 likes

Don't share music activity on spotify

Hi everyone,On desktop app we can disable the "share activity on spotify" fonctionnality. But on the mobile we just can disable "share activity on facebook".That means we must share our music activity on spotify, or permanently use the private sessio...

Casual Listener

Hi everyone, On desktop app we can disable the "share activity on spotify" fonctionnality. But on the mobile we just can disable "share activity on facebook". That means we must share our...

Joe

Community Legend

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

Solved!! Impossible to download to SD memory card

Hi,I am using a Motorola Moto X 3rd generation with Android Marshmallow and Spotify 6.5.0.1816.Added a brand new SanDisk Micro SD XC I 64gb memory card. Although I followed most of the suggested solutions on this forum and my memory-card being availa...

Casual Listener

Hi, I am using a Motorola Moto X 3rd generation with Android Marshmallow and Spotify 6.5.0.1816. Added a brand new SanDisk Micro SD XC I 64gb memory card.   Although I followed most of the s...

edeezine

Casual Listener

896 Views

2 replies

0 likes

Android
sd card troubleshooting
  • 896 Views
  • 2 replies
  • 0 likes

How to roll back spotify

Hey guys, Quick question, how do i roll back my android spotify? I really dont like the new version, mostly for the fact that eventhough i have premium i still get suggestions at the end of my playlists. I mean, i made this playlist, i have put in th...

Roadie

Hey guys,   Quick question, how do i roll back my android spotify?  I really dont like the new version, mostly for the fact that eventhough i have premium i still get suggestions at the ...

user-removed

Not applicable

11214 Views

1 replies

4 likes

  • 11214 Views
  • 1 replies
  • 4 likes

Android app periodically re-downloads all offline tracks

I have a Spotify Premium account, which I use on a Samsung S7 Edge. Every few weeks, it re-downloads every single offline track (about 2800 in total).This is mildly irritating when I'm at home (battery drain), a little more so when out and about in t...

Regular

I have a Spotify Premium account, which I use on a Samsung S7 Edge. Every few weeks, it re-downloads every single offline track (about 2800 in total). This is mildly irritating when I'm at home (bat...

mistermark10

Regular

540 Views

2 replies

0 likes

  • 540 Views
  • 2 replies
  • 0 likes

Playing random songs

Tracks are not being played in order. I cant find any Random button active. Im a Premium user. Samsung S4. Android 5.0.1. Thanks

Newbie

Tracks are not being played in order. I cant find any Random button active. Im a Premium user. Samsung S4. Android 5.0.1. Thanks

user-removed

Not applicable

682 Views

3 replies

1 likes

  • 682 Views
  • 3 replies
  • 1 likes

Solved!! no internet

If I am running android car play. Does it take data from your phone if there is no internet connection?????

Newbie

If I am running android car play. Does it take data from your phone if there is no internet connection?????

andersend27

Music Fan

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
  • 0 likes

Why Won't Spotify Play In The Background, Android 4.4.2

Apparently whenever I try to listen to music off the Spotify screen, it always stops for no reason. I'm on an Android version 4.4.2, LG Optimus Zone 2. Can anyone help me?

Newbie

Apparently whenever I try to listen to music off the Spotify screen, it always stops for no reason. I'm on an Android version 4.4.2, LG Optimus Zone 2. Can anyone help me?

andersend27

Music Fan

1609 Views

1 replies

0 likes

  • 1609 Views
  • 1 replies
  • 0 likes

Can't download music to sd card in sony xperia v 4.1.2

I did everything in the post about getting spotify to download to sd card in android phones but it hasn't worked. I've tried numerous times. Does anyone know a file manager I can download that will make it work?

Newbie

I did everything in the post about getting spotify to download to sd card in android phones but it hasn't worked. I've tried numerous times. Does anyone know a file manager I can download that will m...

andersend27

Music Fan

296 Views

1 replies

0 likes

  • 296 Views
  • 1 replies
  • 0 likes

Spotify corrupting SD card on Samsung s5 Neo

Spotify, It pains me to say it but I had to break up with you. I recently bought an s5 neo with a 64gb SD card and over the next period of weeks, i had to replace the SD card 4 times, and was fighting with my provider to replace the phone (which i be...

Casual Listener

Spotify,  It pains me to say it but I had to break up with you. I recently bought an s5 neo with a 64gb SD card and over the next period of weeks, i had to replace the SD card 4 times, a...

Joe

Community Legend

487 Views

2 replies

0 likes

  • 487 Views
  • 2 replies
  • 0 likes

Hi

I'm having trouble with my Spotify it like to lock up on some advertisements for various companies like home Depot and now the game stop one is doing it can anyone tell me what's wrong with my spotify?

Newbie

I'm having trouble with my Spotify it like to lock up on some advertisements for various companies like home Depot and now the game stop one is doing it can anyone tell me what's wrong with my spotif...

Joe

Community Legend

350 Views

1 replies

0 likes

  • 350 Views
  • 1 replies
  • 0 likes

Not showing in notification bar

Lately spotify hasn't been appearing in my notification bar when I'm playing music in the background, doesn't show up on my lock screen, and doesn't pause when other apps play audio. This has only started happening in the last two or three weeks. Has...

Newbie

Lately spotify hasn't been appearing in my notification bar when I'm playing music in the background, doesn't show up on my lock screen, and doesn't pause when other apps play audio. This has only st...

pksu

Newbie

720 Views

2 replies

1 likes

  • 720 Views
  • 2 replies
  • 1 likes

PODCAST DOESN'T WORK

Hi, I'm experiencing some problem in listening podcast with my mobile (Motorola Razor). I have no problem when I listen to the music in the other menus, but when I select a show in the podcast menu, it simply doesn't start...Can someone help me?Thank...

Casual Listener

Hi, I'm experiencing some problem in listening podcast with my mobile (Motorola Razor). I have no problem when I listen to the music in the other menus, but when I select a show in the podcast m...

crematedman

Community Legend

1556 Views

3 replies

0 likes

  • 1556 Views
  • 3 replies
  • 0 likes

Solved!! Starting a radio should keep playing the song you started it from

Hi there,I love having Spotify available in my car via Android Auto! It's quite useful and I love searching for songs using voice commands.However, one thing really annoys me -- if I'm listening to a song and I want to start a radio from it, clicking...

Casual Listener

Hi there, I love having Spotify available in my car via Android Auto! It's quite useful and I love searching for songs using voice commands. However, one thing really annoys me -- if I'm liste...

crematedman

Community Legend

1010 Views

5 replies

2 likes

  • 1010 Views
  • 5 replies
  • 2 likes

Solved!! How to keep the order in playlist?

I´ve made a playlist for my upcoming spinning lesson and its important the songs come in the right order (the order I have put them in the playlist). However, when I start the first song and then expect the RIGHT second song to start, it randomly cho...

Casual Listener

I´ve made a playlist for my upcoming spinning lesson and its important the songs come in the right order (the order I have put them in the playlist). However, when I start the first song and then exp...

xandromedax

Regular

2439 Views

7 replies

0 likes

  • 2439 Views
  • 7 replies
  • 0 likes

Solved!! Can't switch to phone storage when sd is full

I want to switch the place where the songs get downloaded to, but I can't? My sd is full so I wanted to switch but I can't click the other option! Please help me (Its in Dutch but you can see the problem I guess)

Newbie

I want to switch the place where the songs get downloaded to, but I can't? My sd is full so I wanted to switch but I can't click the other option! Please help me (Its in Dutch but you can see the pro...

Joe

Community Legend

525 Views

1 replies

0 likes

  • 525 Views
  • 1 replies
  • 0 likes

Solved!! How to list all the downloaded music?

I am a new user in the premium account and I have a question: how to list all the downloaded music?

Casual Listener

I am a new user in the premium account and I have a question: how to list all the downloaded music?

dinomight

Spotify Star

1610 Views

3 replies

0 likes

  • 1610 Views
  • 3 replies
  • 0 likes

Can't see the song I'm listening to

The background of the notification is black and the words is also in a dark colour, I can't see the song I'm listening to, is there a way to change it?

Casual Listener

The background of the notification is black and the words is also in a dark colour, I can't see the song I'm listening to, is there a way to change it?

Joe

Community Legend

440 Views

2 replies

1 likes

  • 440 Views
  • 2 replies
  • 1 likes