Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android

Get help for your Android mobile or tablet

Start a topic

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

5400 Views

0 replies

6 likes

  • 5400 Views
  • 0 replies
  • 6 likes

Voice control on Android

Ride a motorcycle and would like to be able to change songs etc by voice control over bluetooth. Spotify will start playing a track of my choice when I start up, but if I request a new track "play xxx by xxx in Spotify" I get the Android voice acknow...

Casual Listener

Ride a motorcycle and would like to be able to change songs etc by voice control over bluetooth. Spotify will start playing a track of my choice when I start up, but if I request a new trac...

c3k

Casual Listener

35201 Views

29 replies

39 likes

Android
control
voice
  • 35201 Views
  • 29 replies
  • 39 likes

Storage says full SD Card

Hello, I am running an issue where spotify downloads roughly 100 songs to the SD card and then says it is full. There is nothing else on the card and even under "storage" spotify recognizes that there is 28gb left on the card. Any idea on how to fix ...

Casual Listener

Hello,   I am running an issue where spotify downloads roughly 100 songs to the SD card and then says it is full. There is nothing else on the card and even under "storage" spotify recognizes ...

erocknroll212

Casual Listener

391 Views

2 replies

0 likes

  • 391 Views
  • 2 replies
  • 0 likes

SD Card option REMOVED TODAY

The option to store music on SD Card was removed from my Spotify today without a software update. The whole storage option is not there in settings menu. Spotify version: 6.0.0.864 armV7 Android version: 5.0.1

Casual Listener

The option to store music on SD Card was removed from my Spotify today without a software update. The whole storage option is not there in settings menu.    Spotify version: 6.0.0.864 arm...

WuMing

Casual Listener

524 Views

2 replies

0 likes

  • 524 Views
  • 2 replies
  • 0 likes

Help! Someone has linked his f** phone to mine and doesn't let me play mi music !!

Someone has linked his phone to mine and doesn't allow me to play mi music, the app tells me if i want the song to be played in my phone or his, it has become really annoying for me what do i do? How do I make that device to exit my own?!

Newbie

Someone has linked his phone to mine and doesn't allow me to play mi music, the app tells me if i want the song to be played in my phone or his, it has become really annoying for me what do i do? How...

Fritschifisch

Regular

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
  • 0 likes

Unable download spotify app

I used to have the app on my phone but it has now deleted itself and will not download. I'm a premium member so it's pretty annoying not being able to use it when I'm paying for it! Thanks for reading

Casual Listener

I used to have the app on my phone but it has now deleted itself and will not download. I'm a premium member so it's pretty annoying not being able to use it when I'm paying for it! Thanks for reading

Dreadlord

Community Legend

493 Views

4 replies

0 likes

  • 493 Views
  • 4 replies
  • 0 likes

[Other] Ads

This isn't really an idea, but a question I hope y'all can help me with. I just updated Spotify and I have to restart Spotify everytime there is an ad because the ad plays over and over. After about 3-4 songs there will be an ad. The ad plays then st...

Newbie

This isn't really an idea, but a question I hope y'all can help me with. I just updated Spotify and I have to restart Spotify everytime there is an ad because the ad plays over and over. After about ...

user-removed

Not applicable

403 Views

1 replies

0 likes

Other
  • 403 Views
  • 1 replies
  • 0 likes

Canada Gear Fit 2

After receiving my Samsung Geart Fit 2 and finding out that there is no spotify available currently in Canada I am pretty upset Is there a definitive timeline for this to releasse in the Gear store or should I just return it as a major part of the pu...

Newbie

After receiving my Samsung Geart Fit 2 and finding out that there is no spotify available currently in Canada I am pretty upset   Is there a definitive timeline for this to releasse in th...

jurgenjacobs

Regular

1773 Views

6 replies

3 likes

  • 1773 Views
  • 6 replies
  • 3 likes

Spotify stops playing music when headphones fall out of jack stick

HeyHow do i stop Spotify from stopping the music that are playing when headphones are pulled out?

Newbie

Hey How do i stop Spotify from stopping the music that are playing when headphones are pulled out?

Joe

Community Legend

1692 Views

2 replies

0 likes

  • 1692 Views
  • 2 replies
  • 0 likes

Canciones no reproducibles

Hi everybody i want to know why i cant hear an artist from Korea. He appears but not his songs. Im from south América. I want to know if is something about location or is something wrong with my account. Sorry for the bad english. Thanks and kisses f...

Newbie

Hi everybody i want to know why i cant hear an artist from Korea. He appears but not his songs. Im from south América. I want to know if is something about location or is something wrong with my acco...

nojams

Newbie

597 Views

1 replies

0 likes

  • 597 Views
  • 1 replies
  • 0 likes

Solved!! HELP! My Music Stops Playing

Hello. I currently use a Galaxy s6 and i notice that if i dont have the song downloaded with premium, the song will pause/stop randomly if im not in the app. I noticed it does this with also soundcloud. Any help? Thank You

Casual Listener

Hello. I currently use a Galaxy s6 and i notice that if i dont have the song downloaded with premium, the song will pause/stop randomly if im not in the app. I noticed it does this with also soundclo...

garrison_m991

Casual Listener

642 Views

4 replies

0 likes

  • 642 Views
  • 4 replies
  • 0 likes

Login issues

I've changed my password three times in the past two days. I can get Spotify on my laptop but it won't connect with my S5. I have uninstalled the app twice and nothing helps. I'm out of ideas.

Casual Listener

I've changed my password three times in the past two days. I can get Spotify on my laptop but it won't connect with my S5. I have uninstalled the app twice and nothing helps. I'm out of ideas.

Nick_us_us

Casual Listener

358 Views

4 replies

0 likes

  • 358 Views
  • 4 replies
  • 0 likes

Hilfe meine Musik ist aufeinmal doppelt so schnell

Meine musik wird aufeinmal doppelt so schnell wiede rgegeben... Ich weiß leider nicht wieso bitte hilfe

Newbie

Meine musik wird aufeinmal doppelt so schnell wiede rgegeben... Ich weiß leider nicht wieso bitte hilfe

2925 Views

0 replies

4 likes

  • 2925 Views
  • 0 replies
  • 4 likes

Can't share to other spotify users.

I want to share music with some of my (facebook) friends. But i cant share a song everytime i click on share a list of my phone apps appears. Other people get a send to user option but i dont how can i fix this?

Casual Listener

I want to share music with some of my (facebook) friends. But i cant share a song everytime i click on share a list of my phone apps appears. Other people get a send to user option but i dont how can...

stijnvdrl

Casual Listener

276 Views

1 replies

0 likes

  • 276 Views
  • 1 replies
  • 0 likes

Spotify abre e fica com tela preta

Eu abro meu spotify e ele fica com a tela preta segue o link de print

Newbie

Eu abro meu spotify e ele fica com a tela preta segue o link de print

Joaovvv

Newbie

24056 Views

5 replies

6 likes

  • 24056 Views
  • 5 replies
  • 6 likes

Lost playlists

I uninstalled the spotify appand lost all my playlists

Newbie

I uninstalled the spotify appand lost all my playlists

Nico

Community Legend

314 Views

1 replies

0 likes

  • 314 Views
  • 1 replies
  • 0 likes

I can't no more find a certain album

I used to listen Americana - The Offspring but then I deleted it from my library and now is no more on the search engine either. Can you help me?

Newbie

I used to listen Americana - The Offspring but then I deleted it from my library and now is no more on the search engine either. Can you help me?

Dreadlord

Community Legend

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes

black screen

Hi I just can't use my spotify on my phone.There is only a black screen

Visitor

Hi I just can't use my spotify on my phone.There is only a black screen 😞

Nico

Community Legend

615 Views

7 replies

0 likes

  • 615 Views
  • 7 replies
  • 0 likes

Spotify corrupting SD card on Samsung s5 Neo

Spotify, It pains me to say it but I had to break up with you. I recently bought an s5 neo with a 64gb SD card and over the next period of weeks, i had to replace the SD card 4 times, and was fighting with my provider to replace the phone (which i be...

Casual Listener

Spotify,  It pains me to say it but I had to break up with you. I recently bought an s5 neo with a 64gb SD card and over the next period of weeks, i had to replace the SD card 4 times, a...

Joe

Community Legend

385 Views

2 replies

0 likes

  • 385 Views
  • 2 replies
  • 0 likes

Solved!! Mixably

Hi, Please, do someone know when will be available Mixably on Play Store or for my windows computer ? Thank you ! PS: I don't want to create a second topic, so my second question is: How can we send a note to another person on Spotify ?

Music Fan

Hi,   Please, do someone know when will be available Mixably on Play Store or for my windows computer ?   Thank you !   PS: I don't want to create a second topic, so my second qu...

bataviacosmique

Music Fan

965 Views

2 replies

0 likes

  • 965 Views
  • 2 replies
  • 0 likes

"song not available"

Too often Spotify claims "song is unavailable". Most recently trying to listen to the latest release from Major Parkinson.Why is this? Connected, "offline mode" is off, stamina mode for Sony on.Please help!

Casual Listener

Too often Spotify claims "song is unavailable". Most recently trying to listen to the latest release from Major Parkinson. Why is this? Connected, "offline mode" is off, stamina mode for Sony on. P...

tinaauten-US

Newbie

508 Views

3 replies

0 likes

  • 508 Views
  • 3 replies
  • 0 likes