Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

119446 Views

27 replies

4 likes

  • 119446 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

241078 Views

156 replies

11 likes

Android
autoplay
bluetooth
  • 241078 Views
  • 156 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

602212 Views

79 replies

3 likes

  • 602212 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

494967 Views

581 replies

42 likes

Account
Free
  • 494967 Views
  • 581 replies
  • 42 likes

Not receiving Spotify Premium code

Why am I not receiving the code for the Spotify Premium? I'm using a Smart 3G Plan and I don't know what to do!

Newbie

Why am I not receiving the code for the Spotify Premium? I'm using a Smart 3G Plan and I don't know what to do!

Joe

Community Legend

507 Views

1 replies

0 likes

  • 507 Views
  • 1 replies
  • 0 likes

Superuser Contribution Launch Spotify Connect on Android

Is there any chance to install spotify connect on an android smartphone which is connectet to a hifi? We would like to control the songs from different devices and accounts.With the normal spotify app i can only connect from the same account.Thanks,M

Casual Listener

  Is there any chance to install spotify connect on an android smartphone which is connectet to a hifi? We would like to control the songs from different devices and accounts. With the normal ...

Joe

Community Legend

821 Views

3 replies

0 likes

  • 821 Views
  • 3 replies
  • 0 likes

Podcast problem

Hi!! I have installed the Spotify App in my android device (4.1.2 version). When I click in a podcast channel nothing happens. How can I fix it?Thank you for your helpPD: I have tried to uninstall, clean everything and install again but nothing happe...

Newbie

Hi!!   I have installed the Spotify App in my android device (4.1.2 version). When I click in a podcast channel nothing happens. How can I fix it? Thank you for your help PD: I have ...

401 Views

0 replies

0 likes

  • 401 Views
  • 0 replies
  • 0 likes

[Cynogenmod13/Samsung Galaxy IV mini] Every morning sync problem

Hi all, I'm a premium user. This issue is bugging me for more than a year now. I've already tried to shed some light on this issue with @SpotifyCares but to no avail so I'm going to try and get some feedback from other spotify users that are using Sp...

Casual Listener

Hi all,   I'm a premium user. This issue is bugging me for more than a year now. I've already tried to shed some light on this issue with @SpotifyCares but to no avail so I'm going to try...

356 Views

0 replies

0 likes

  • 356 Views
  • 0 replies
  • 0 likes

Jazmin

Hola,hace un rato me hice premium de Spotify,como veía que no funcionaba y mi conexión de red era estable ,consulté a una página que decía que lo desintale y lo vuelva a instalar. Que sucedió? Me olvide todos los datos. Puse mi nombre de usuario y pu...

Visitor

Hola,hace un rato me hice premium de Spotify,como veía que no funcionaba y mi conexión de red era estable ,consulté a una página que decía que lo desintale y lo vuelva a instalar. Que sucedió? Me olv...

343 Views

0 replies

0 likes

  • 343 Views
  • 0 replies
  • 0 likes

Help

I had a Samsung galaxy grand prime and I had purchased premium, I have recently upgraded to an S5 and the premium didnt transfer to this phone but I am still getting charged on my other what do I do?

Newbie

I had a Samsung galaxy grand prime and I had purchased premium, I have recently upgraded to an S5 and the premium didnt transfer to this phone but I am still getting charged on my other what do I do?

Joe

Community Legend

495 Views

1 replies

0 likes

  • 495 Views
  • 1 replies
  • 0 likes

Cant switch track with widget!

Galaxy s7 verizonWidget on lock screen or home page will not allow me to choose next song in que as well as rewind or back track. Works fine when app is open.

Casual Listener

Galaxy s7 verizon Widget on lock screen or home page will not allow me to choose next song in que as well as rewind or back track. Works fine when app is open.

Joe

Community Legend

506 Views

3 replies

0 likes

  • 506 Views
  • 3 replies
  • 0 likes

Solved!! Unable to sort playlist on android

GALAXY S7 VERIZONtitle pretty much says it all.Desktop allows for these options however mobile device does not.

Casual Listener

GALAXY S7 VERIZON title pretty much says it all. Desktop allows for these options however mobile device does not.

Edmundhong

Casual Listener

609 Views

2 replies

0 likes

  • 609 Views
  • 2 replies
  • 0 likes

I can't see my Friends acitivity

When I am on the mobile app I go to the be where acitivity shluld be and when I go there instead of seeing my friend's acitivity the only I see is "There is no messages" before this happened I could choose to see acitivity or the messages section but...

Casual Listener

When I am on the mobile app I go to the be where acitivity shluld be and when I go there instead of seeing my friend's acitivity the only I see is "There is no messages" before this happened I could ...

275 Views

0 replies

0 likes

  • 275 Views
  • 0 replies
  • 0 likes

No playback

Im a premium subscriber..I have always been able to play songs in my play lists and music that I just save. Well now I can only listen to music on playlist. Did something change? I get the message that the song is unavailable..even when I do a new se...

Newbie

Im a premium subscriber..I have always been able to play songs in my play lists and music that I just save. Well now I can only listen to music on playlist. Did something change? I get the message th...

316 Views

0 replies

0 likes

  • 316 Views
  • 0 replies
  • 0 likes

Superuser Contribution Message doesn't appear

Hi there,when I click on the menu sign, on the bottom appears my picture, name, settings and a bell with a blue dot (which means that I have a message in my inbox). But when I click on the bell my inbox appears empty...did this ever happened to anyon...

Casual Listener

Hi there, when I click on the menu sign, on the bottom appears my picture, name, settings and a bell with a blue dot (which means that I have a message in my inbox). But when I click on the bell my ...

claudishavi

Casual Listener

597 Views

2 replies

0 likes

  • 597 Views
  • 2 replies
  • 0 likes

Change facebook account

I want to link my Spotify to a different Facebook how do I do it?

Visitor

I want to link my Spotify to a different Facebook how do I do it?

Joe

Community Legend

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes

Solved!! Another spotify being too slow

Hi there,Its been a couple of months that I've had this problem. Whenever i open the app on my Lg G4 (with the latest updates available) it takes forever to be able to use it, as it keeps loading. Then, when i go for a search, it also takes a long ti...

Casual Listener

Hi there, Its been a couple of months that I've had this problem. Whenever i open the app on my Lg G4 (with the latest updates available) it takes forever to be able to use it, as it keeps loading. ...

Joe

Community Legend

1466 Views

5 replies

0 likes

  • 1466 Views
  • 5 replies
  • 0 likes

file locali Google ChromeCast Android

Ciao a tuttiho collegato il mio spotify con il chromecast audio e riesco a riprodurre nello stereo tutti i brani di spotify tranne quelli che ho importato dal pc qualcuno sa dirmi come fare per riprodurre anche quelli dal telefono sullo stereo

Newbie

Ciao a tutti ho collegato il mio spotify con il chromecast audio e riesco a riprodurre nello stereo tutti i brani di spotify tranne quelli che ho importato dal pc qualcuno sa dirmi come fare per rip...

427 Views

0 replies

0 likes

  • 427 Views
  • 0 replies
  • 0 likes

mobile app: can't connect

Hello ! When I try to connect to the mobile app of Spotify it doesn't work and there is an error msg saying that password is incorrect. I changed a few times and it is still not working (whil that password works on my PC). I deleted the app and downl...

Casual Listener

Hello ! When I try to connect to the mobile app of Spotify it doesn't work and there is an error msg saying that password is incorrect. I changed a few times and it is still not working (whil that pa...

Alexast7

Casual Listener

750 Views

3 replies

0 likes

  • 750 Views
  • 3 replies
  • 0 likes

Spotify now screwed up on Android box

I quite often use Spotfy on the PC to control the version running on my android box. The android is connected ot the TV and so it lets me play Spotify though my connected sound system. Now it has always been very por on android boxes. It tends to ass...

Newbie

I quite often use Spotfy on the PC to control the version running on my android box.  The android is connected ot the TV and so it lets me play Spotify though my connected sound system.  No...

338 Views

0 replies

0 likes

  • 338 Views
  • 0 replies
  • 0 likes

Volume

My volume turns up and down as i play music. Sounds like the vocals come in and out of the background of the song. Yes i have set the extreme settings on and messed with the equalizerSpotify is the only app that does this!!!!!

Newbie

My volume turns up and down as i play music. Sounds like the vocals come in and out of the background of the song. Yes i have set the extreme settings on and messed with the equalizer Spotify is the...

Catee

Community Legend

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

Problem with playlist on android.

Hello, I have a problem with the spotify app on android, in the "Recently played" part of the application there is a playlist of a disabled user that makes it impossible for me to remove or hide the playlist, when I try to access this playlist it ask...

Casual Listener

Hello, I have a problem with the spotify app on android, in the "Recently played" part of the application there is a playlist of a disabled user that makes it impossible for me to remove or hide the ...

ThiagoAmorim

Casual Listener

619 Views

2 replies

0 likes

  • 619 Views
  • 2 replies
  • 0 likes