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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107851 Views

26 replies

3 likes

  • 107851 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

218112 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 218112 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

572673 Views

79 replies

3 likes

  • 572673 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

471680 Views

577 replies

40 likes

Account
Free
  • 471680 Views
  • 577 replies
  • 40 likes

phone lock

whenever i'm listening on mobile with data and lock my phone screen while i'm listening, it will stop playing until i unlock my phone. idk if it's the app or my phone. someone help

Newbie

whenever i'm listening on mobile with data and lock my phone screen while i'm listening, it will stop playing until i unlock my phone. idk if it's the app or my phone. someone help

Joe

Community Legend

511 Views

1 replies

0 likes

  • 511 Views
  • 1 replies
  • 0 likes

hey i got problem with my LG 4

hey. i just got a update that looks like that and when i just want to click to choose a song from the list..spotify opens me the window of the song instead to play the song. what can i do? please help! this screenshot shows the problem! :

Newbie

hey. i just got a update that looks like that and when i just want to click to choose a song from the list..spotify opens me the window of the song instead to play the song.   what can i do? p...

Joe

Community Legend

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

Solved!! SD Card issue on Samsung Galaxy A5 2016 - Android 6.0.1. - Spotify 6.3.0.822 armV7

Dear, I'm a Spotify user for manuy years now. From time to time I had issues with SD Cards - I always could solve these. Untill now ... I bought a new Samsung Galaxy A5 2016 and SD Card problem which I cannot solve occurred. I have following configur...

Casual Listener

Dear,    I'm a Spotify user for manuy years now. From time to time I had issues with SD Cards - I always could solve these. Untill now ... I bought a new Samsung Galaxy A5 2016 and S...

agtenstefan

Casual Listener

4010 Views

5 replies

1 likes

  • 4010 Views
  • 5 replies
  • 1 likes

Notification Bar Format Bug

I just got a new Galaxy 7 a couple weeks ago and yesterday the notification bar that shows the current song is formatted oddly - the font is much smaller, as is the album cover (see attachment). It's not a huge deal, but it's bugging me quite a bit. ...

Visitor

I just got a new Galaxy 7 a couple weeks ago and yesterday the notification bar that shows the current song is formatted oddly - the font is much smaller, as is the album cover (see attachment). It's...

mikle_02

Newbie

860 Views

2 replies

1 likes

Samsung Galaxy 7
  • 860 Views
  • 2 replies
  • 1 likes

Solved!! "Save to your music" vs offline playlist ?

Ok, I'm confused. What is the difference if I save a song or all the songs I want to the "Your Music" section vs if I make a playlist and make it available offline? Let's say I'm in another country with no data unless I have access to WIFI. Is there ...

Casual Listener

Ok, I'm confused. What is the difference if I save a song or all the songs I want to the "Your Music" section vs if I make a playlist and make it available offline? Let's say I'm in another country w...

t0814bk

Newbie

40225 Views

11 replies

1 likes

  • 40225 Views
  • 11 replies
  • 1 likes

Sound quality issue with spotify premium

Hi,Having spotify premium, I am facing very bad sound quality, like if the band is playing in a closed bathroom. The issue comes and goes apparently without any reason. I haven't found and fix to this despite having searched the web and despite it se...

Newbie

Hi, Having spotify premium, I am facing very bad sound quality, like if the band is playing in a closed bathroom. The issue comes and goes apparently without any reason. I haven't found and fix to t...

Joe

Community Legend

547 Views

1 replies

0 likes

  • 547 Views
  • 1 replies
  • 0 likes

Equalizer

Im on android marshmallow 6.1 and on my old phone i could set my own equalizer settings and now on my android 6.1 marshmallow i cant set my own,What can i do

Newbie

Im on android marshmallow 6.1 and on my old phone i could set my own equalizer settings and now on my android 6.1 marshmallow i cant set my own, What can i do

Jon_UK

Roadie

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes

Zniknęła cała pobrana muzyka

Ponad 3 tys utworów dostępnych offline jest teraz dostępne tylko online. Co robić bo napewno nie będę pobierał wszystkiego od nowa. Musze podkreślić, że zmieniłem telefon i zainstalowałem aplikacje od nowa. Help!

Newbie

Ponad 3 tys utworów dostępnych offline jest teraz dostępne tylko online. Co robić bo napewno nie będę pobierał wszystkiego od nowa. Musze podkreślić, że zmieniłem telefon i zainstalowałem aplikacje o...

Joe

Community Legend

1250 Views

2 replies

0 likes

  • 1250 Views
  • 2 replies
  • 0 likes

Cant play some songs via internet but can on cellular also plays oit load when removing headphones s

So i have premium and i only have a certain amount of mobile data i can use so i prefer to use my internet at home but when i go to play a song on spotify via the internet connection sometimes it will say this song is not available but if i turn inte...

Casual Listener

So i have premium and i only have a certain amount of mobile data i can use so i prefer to use my internet at home but when i go to play a song on spotify via the internet connection sometimes it wil...

Jade_hawes1996

Casual Listener

326 Views

1 replies

0 likes

  • 326 Views
  • 1 replies
  • 0 likes

Solved!! Local files doesn't work from PC to Android

Hi.(First, sorry for my bad english ^^)When i'm on my PC, i've put a local file into Spotify and i added it to my playlist (this local music file is a cover from youtube).Then, when i go on my Android phone, this file in my playlist is replaced by th...

Gig Goer

Hi. (First, sorry for my bad english ^^) When i'm on my PC, i've put a local file into Spotify and i added it to my playlist (this local music file is a cover from youtube). Then, when i go on my ...

crematedman

Community Legend

2049 Views

13 replies

0 likes

  • 2049 Views
  • 13 replies
  • 0 likes

Weird behaviour after some hours of stand-by

Recently, the Spotify Android App won't respond to the Bluetooth controls. Also, the "This song is not available" message pops up on every song except my offline available ones. The issue started occuring after I upgraded from a Nexus 5 to a Pixel XL...

Newbie

Recently, the Spotify Android App won't respond to the Bluetooth controls. Also, the "This song is not available" message pops up on every song except my offline available ones.   The issue st...

300 Views

0 replies

0 likes

  • 300 Views
  • 0 replies
  • 0 likes

Solved!! Song may randomly not entirely load while playing in Shuffle or Playlist modes.

My problem is getting weirder. What I just discovered is that the songs, mostly while in playlists or shuffles, aren't entirely loading every time. When this happens, the glitchy song display its proper total play time, but after a random time within...

Regular

My problem is getting weirder. What I just discovered is that the songs, mostly while in playlists or shuffles, aren't entirely loading every time. When this happens, the glitchy song display its pro...

Franky4937

Regular

1069 Views

8 replies

0 likes

  • 1069 Views
  • 8 replies
  • 0 likes

No option to send music directly to a friend

Hey guys n' gals.When I press "share" it goes straight to that window to share using Facebook, whatsapp etc. Can't send anything with Spotify. Do you know where's the problem?

Casual Listener

Hey guys n' gals. When I press "share" it goes straight to that window to share using Facebook, whatsapp etc. Can't send anything with Spotify. Do you know where's the problem?

Cage666

Casual Listener

494 Views

2 replies

0 likes

  • 494 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playlist sorting options

Some of my downloaded play lists have vanished from my device...not all and my albums seem to be there. If spotify update the play lists does it mean they have to be downloaded again to get the updated list...if so how can I get notified this has hap...

Casual Listener

Some of my downloaded play lists have vanished from my device...not all and my albums seem to be there.     If spotify update the play lists does it mean they have to be downloaded again...

Bruce67

Casual Listener

499 Views

2 replies

0 likes

  • 499 Views
  • 2 replies
  • 0 likes

Cannot play specific playlist on spotify

Whenever I try to play a specific playlist the app crashes please help

Casual Listener

Whenever I try to play a specific playlist the app crashes please help

Joe

Community Legend

932 Views

3 replies

0 likes

  • 932 Views
  • 3 replies
  • 0 likes

Superuser Contribution Daten übertragen Tablett

Ich möchte spotify jetzt nicht mehr nur auf meinen Handy sondern auch auf meinen Samsung Tablett nutzen.Ich kann mich auch anmelden aber angeblich bin ich auf meinen Tablett kein Prime Mitglied und habe auch keine meiner alten Playlists.Könnt ihr mit...

Newbie

Ich möchte spotify jetzt nicht mehr nur auf meinen Handy sondern auch auf meinen Samsung Tablett nutzen. Ich kann mich auch anmelden aber angeblich bin ich auf meinen Tablett kein Prime Mitglied und...

user-removed

Not applicable

539 Views

1 replies

0 likes

  • 539 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist spazzing out

For the last few days Spotify has been acting very strange. Specifically when I go into ANY of my playlists things work fine. But if I scroll or search to find a particular song to play, all the playlists begin flashing between the current playlist a...

Music Fan

For the last few days Spotify has been acting very strange.  Specifically when I go into ANY of my playlists things work fine.  But if I scroll or search to find a particular song to play, ...

user-removed

Not applicable

1034 Views

1 replies

0 likes

  • 1034 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mudar de musica com tela bloqueada

Sou assiante do Spotify ja tem algum tempo, mas percebi que não é possivel alterar de uma musica para outro no meu celular androide estando com a tela bloqueada, existe essa função nesse aplicativo? meu contato [email protected]

Newbie

Sou assiante do Spotify ja tem algum tempo, mas percebi que não é possivel alterar de uma musica para outro no meu celular androide estando com a tela bloqueada,  existe essa função nesse aplic...

user-removed

Not applicable

3226 Views

1 replies

0 likes

  • 3226 Views
  • 1 replies
  • 0 likes

Solved!! Unable continously play the music

Every time I want to play a song I have yo close Spotify and open again the app can some one help me

Newbie

Every time I want to play a song I have yo close Spotify and open again the app can some one help me

crematedman

Community Legend

804 Views

3 replies

1 likes

  • 804 Views
  • 3 replies
  • 1 likes

Solved!! No more playlists and more

Hello, i've a premium account on spotify and it's connected to facebook and i never had any troubles until today.I was listening to my music and suddenly it stopped and a message popped up asking to play on this device or another device i've never se...

Casual Listener

Hello, i've a premium account on spotify and it's connected to facebook and i never had any troubles until today. I was listening to my music and suddenly it stopped and a message popped up asking...

Joe

Community Legend

807 Views

4 replies

0 likes

  • 807 Views
  • 4 replies
  • 0 likes