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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375935 Views

541 replies

34 likes

Account
Free
  • 375935 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7544 Views

0 replies

7 likes

  • 7544 Views
  • 0 replies
  • 7 likes

Cannot access individual song menu. Go online to see menu.

I am in offline mode and when I select the 3 dots to bring up an individual song's menu (such as to play it next), it shows me a message saying to go online to see menu. I have never had this issue before. I do NOT have an SD card in my phone which i...

Casual Listener

I am in offline mode and when I select the 3 dots to bring up an individual song's menu (such as to play it next), it shows me a message saying to go online to see menu. I have never had this issue b...

jerrawa

Roadie

886 Views

2 replies

2 likes

  • 886 Views
  • 2 replies
  • 2 likes

Daily Mix gone

I had Daily Mix in the Spotify app on my phone but today I found it had gone. If I search I find the Daily Mix genre, but selecting that gives me this message I've not listened to much recently, but I find it strange that it says "You'll get your fir...

Roadie

I had Daily Mix in the Spotify app on my phone but today I found it had gone. If I search I find the Daily Mix genre, but selecting that gives me this message   I've not listened to much r...

Joe

Community Legend

588 Views

1 replies

0 likes

  • 588 Views
  • 1 replies
  • 0 likes

Volume and problem to keep playing

Hello, I have big issues with the volume......it keeps geeting higher and lower by it self all the time, and when i'm listening some playlist it get stuck at same music or keep skiping some. Can anyone help me?

Casual Listener

Hello, I have big issues with the volume......it keeps geeting higher and lower by it self all the time, and when i'm listening some playlist it get stuck at same music or keep skiping some.&nbs...

licavczung

Casual Listener

570 Views

2 replies

0 likes

  • 570 Views
  • 2 replies
  • 0 likes

Solved!! Can't Play Songs Directly

Hi there.Everytime I press on a song on my phone, instead of playing it, it opens the menu for sharing, adding to my songs and more.I can only shuffle play songs on my phone.I have a premium account, the money is paid and everything is working fine a...

Regular

Hi there. Everytime I press on a song on my phone, instead of playing it, it opens the menu for sharing, adding to my songs and more. I can only shuffle play songs on my phone. I have a premium ac...

yonatankahana

Regular

965 Views

6 replies

0 likes

  • 965 Views
  • 6 replies
  • 0 likes

Spotify's "homepage" is HOME

Hi, before when you entered spotify at your phone, "your library" automaticly appered. this was so nice because then it was just a few tapps to enter your playlist. now HOME apperas and you haw to press many things to get to your playists and you als...

Casual Listener

Hi, before when you entered spotify at your phone, "your library" automaticly appered. this was so nice because then it was just a few tapps to enter your playlist.     now HOME apperas ...

123333445

Casual Listener

3531 Views

2 replies

3 likes

  • 3531 Views
  • 2 replies
  • 3 likes

In car playback via Moto G and Bluetooth problem

I am having problems listening to Spotify in my car(Renault Laguna 3) via bluetooth. Was previously no issues. I have Spotify Premium and play via Moto G 1st Gen. Playback often stops mid song and when it starts, playback speeds up and slows down bef...

Casual Listener

I am having problems listening to Spotify in my car(Renault Laguna 3) via bluetooth. Was previously no issues. I have Spotify Premium and play via Moto G 1st Gen. Playback often stops mid song and wh...

359 Views

0 replies

0 likes

  • 359 Views
  • 0 replies
  • 0 likes

Disable Connect

How can i disable connect between devices? It is always wrong. If I am in the office it wants to play in the car. When i'm im the car it wants to play on the phone. It just sucks and is annoying.

Newbie

How can i disable connect between devices? It is always wrong. If I am in the office it wants to play in the car. When i'm im the car it wants to play on the phone. It just sucks and is annoying.

1145 Views

0 replies

1 likes

  • 1145 Views
  • 0 replies
  • 1 likes

Can I add local files to my Spotify playlists directly from my phone?

I would like to be able to skip the step of having to take local files from my phone to my PC. It makes the whole process a little bit more aggravating.If direct uploading isn't possible from Android, it definitely should become a feature.

Casual Listener

I would like to be able to skip the step of having to take local files from my phone to my PC. It makes the whole process a little bit more aggravating. If direct uploading isn't possible from And...

zeominnows

Casual Listener

430 Views

2 replies

0 likes

  • 430 Views
  • 2 replies
  • 0 likes

Solved!! Can't select a song to play

Hi, I have spotify family premium plan and I can't select a song or playlist to play on my phone. I have an android phone and I think after the recent update, it started happening.Everything works fine on desktop or on my laptop. I'm not sure if this...

Casual Listener

Hi,   I have spotify family premium plan and I can't select a song or playlist to play on my phone. I have an android phone and I think after the recent update, it started happening. Everythi...

saitsifedlemon

Casual Listener

2095 Views

3 replies

0 likes

Android
Oneplus
Premium
  • 2095 Views
  • 3 replies
  • 0 likes

Removing music but it still takes up the same amount of storage

Hi, spotify is taking up lots of space on my phone. when i delete music it stays exactly the same. Any tips? Thanks

Newbie

Hi, spotify is taking up lots of space on my phone. when i delete music it stays exactly the same. Any tips? Thanks

qw3rt33

Gig Goer

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes

Solved!! Quick question: What are those two grey/green circular arrows for?

When you pull up the information on the song playing, there is the stop shuffle button, skip buttons, pause button, then on the right are two arrows forming a circle/rectangle with round corners. When you touch them they go from grey to green, but wh...

Casual Listener

When you pull up the information on the song playing, there is the stop shuffle button, skip buttons, pause button, then on the right are two arrows forming a circle/rectangle with round corners.&nbs...

qw3rt33

Gig Goer

243974 Views

3 replies

0 likes

  • 243974 Views
  • 3 replies
  • 0 likes

Music isnt downloading

Hi people iv signed up to premium and my music isnt downloading at all any help would be good

Newbie

Hi people iv signed up to premium and my music isnt downloading at all any help would be good

qw3rt33

Gig Goer

542 Views

1 replies

0 likes

  • 542 Views
  • 1 replies
  • 0 likes

Lost widget from drop down menu on oneplus one

After the most recent update, I no longer have Spotify in my drop down menu while using and my widget no longer functions. Which means every time I want to change song or playlist I have to enter the app. Was wondering if anyone else had this issue a...

Newbie

After the most recent update, I no longer have Spotify in my drop down menu while using and my widget no longer functions. Which means every time I want to change song or playlist I have to enter the...

Furrecuko

Casual Listener

630 Views

1 replies

2 likes

  • 630 Views
  • 1 replies
  • 2 likes

Android User, Cant download all songs.

It wont let me downoad the songs from my "All Songs." List. It will only let me down load songs if they are in playlists. Help please.

Newbie

It wont let me downoad the songs from my "All Songs." List. It will only let me down load songs if they are in playlists. Help please.

Joe

Community Legend

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes

Solved!! Cant download offline tunes

When I try to download ons it says you have already downloaded music on 3 units. it must be my old phones? Now I can't download on this one. Can somebody please help me?

Newbie

When I try to download ons it says you have already downloaded music on 3 units. it must be my old phones? Now I can't download on this one. Can somebody please help me?

Joe

Community Legend

667 Views

1 replies

0 likes

  • 667 Views
  • 1 replies
  • 0 likes

Can not play my downloaded songs

My name is Adrián Torres i purchased my premium account through Sparks, i been having some problems that i wish you can guide me or help me... everytime i downloaded songs on my spotify playlist i am not able to play them on offline mode, its so sad....

Casual Listener

My name is Adrián Torres i purchased my premium account through Sparks, i been having some problems that i wish you can guide me or help me... everytime i downloaded songs on my spotify playlist i am...

jamesewing217

Newbie

651 Views

4 replies

0 likes

  • 651 Views
  • 4 replies
  • 0 likes

Não consigo baixar músicas / Can't download musics.

Olá. Eu já uso o serviço do Spotify há bastante tempo e nunca tive esse problema. Acontece que eu não consigo baixar músicas depois de um certo tempo. Sempre que seleciono a opção "Baixar" ou pressiono aquela bolinha do "Disponível Offline", a bolinh...

Regular

Olá. Eu já uso o serviço do Spotify há bastante tempo e nunca tive esse problema. Acontece que eu não consigo baixar músicas depois de um certo tempo. Sempre que seleciono a opção "Baixar" ou pressio...

Haynie

Regular

6199 Views

6 replies

0 likes

  • 6199 Views
  • 6 replies
  • 0 likes

tunes

New to spotify. How do i search for tunes. Do i need do down load the app.

Newbie

New to spotify. How do i search for tunes. Do i need do down load the app.

Joe

Community Legend

331 Views

1 replies

0 likes

  • 331 Views
  • 1 replies
  • 0 likes

[Android][Running] Update

Sinds the new update spotify isnt working like before. Closes itself, bluetooth link with th radiocontrole isnt working anymore, the little menu when spotify is running in the background doesnt show anymore. Please fix. (Premium account - Samsung Gal...

Newbie

Sinds the new update spotify isnt working like before. Closes itself, bluetooth link with th radiocontrole isnt working anymore, the little menu when spotify is running in the background doesnt show ...

353 Views

0 replies

0 likes

Android
Running
  • 353 Views
  • 0 replies
  • 0 likes