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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 839907 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 839907 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13634 Views
  • 1 replies
  • 0 likes
  • 13634 Views
  • 1 replies
  • 0 likes

Solved!! Stop playing after one song.

Hi I've been having some problems with spotify. I have no problems with the first song, but it Spotify won't start playing the next song automaticly. I've been looking on these forums for an answer, but haven't been able to find one. I've tryed clear...

  • Casual Listener
  • Hi   I've been having some problems with spotify. I have no problems with the first song, but it Spotify won't start playing the next song automaticly.  I've been looking on these for...
  • MyST3RiuM_X
  • Newbie
  • 19839 Views
  • 18 replies
  • 2 likes
  • 19839 Views
  • 18 replies
  • 2 likes

Spotify and google now

Does google now shows spotify's cards? My moto g 2 don't have spotify's push notifications. I just got emails from it. Help?!

  • Newbie
  • Does google now shows spotify's cards? My moto g 2 don't have spotify's push notifications. I just got emails from it. Help?!
  • Samuel7
  • Roadie
  • 545 Views
  • 1 replies
  • 2 likes
  • 545 Views
  • 1 replies
  • 2 likes

Google Play store copyright issues

I don't know where else to post about this. There is no contact information for developers? I've spent the last month, full-time, building a playlist builder for Android... I have your bright green 'log in with Spotify' button. I have a very obvious ...

  • Casual Listener
  • I don't know where else to post about this. There is no contact information for developers?   I've spent the last month, full-time, building a playlist builder for Android...  I have your...
  • Samuel7
  • Roadie
  • 462 Views
  • 5 replies
  • 0 likes
  • 462 Views
  • 5 replies
  • 0 likes

My Spotify keeps wiping its offline music.

Hello, I'm using an HTC phone with an SD card and have been trying to save my Spotify music on the SD card. Unfortunately, Spotify keeps deleting my offline collection of music. Is there any way to resolve this issue? Without the offline feature, my ...

  • Casual Listener
  • Hello,   I'm using an HTC phone with an SD card and have been trying to save my Spotify music on the SD card.   Unfortunately, Spotify keeps deleting my offline collection of music. Is ...
  • Daniel
  • Community Legend
  • 113 Views
  • 1 replies
  • 0 likes
  • 113 Views
  • 1 replies
  • 0 likes

Solved!! "Songs" list won't load on mobile after i downloaded the playlist.

Hi!I'm having an issue with my Note 4 and the "Songs" playlist which songs are saved to after hitting the plus icon next to a song.It will not load at all on mobile(works fine on desktop) and i can't play music from it after i downloaded the playlist...

  • Casual Listener
  • Hi! I'm having an issue with my Note 4 and the "Songs" playlist which songs are saved to after hitting the plus icon next to a song. It will not load at all on mobile(works fine on desktop) and i c...
  • PERSIO
  • Casual Listener
  • 2382 Views
  • 4 replies
  • 0 likes
  • 2382 Views
  • 4 replies
  • 0 likes

Sony Xperia Save Spotify cache to SD card

Hi,I have recently purchased a Sony Xperia phone,But when i go to spotify storage settings and select save to SD card, it says "we couldn't move your data, there might be something wrong with your SD card, check permissions and try again". I have che...

  • Casual Listener
  • Hi, I have recently purchased a Sony Xperia phone, But when i go to spotify storage settings and select save to SD card,  it says "we couldn't move your data, there might be something wrong wi...
  • navaira
  • Roadie
  • 784 Views
  • 4 replies
  • 0 likes
  • 784 Views
  • 4 replies
  • 0 likes

Almacenamiento externo

Hola! Tengo un problema al intentar guardar los datos y canciones en la memoria externa, me dice que no esta disponible. He comprobado los permisos y creo que esta todo bien. Alguien puede ayudarme?Gracias!

  • Newbie
  • Hola! Tengo un problema al intentar guardar los datos y canciones en la memoria externa, me dice que no esta disponible. He comprobado los permisos y creo que esta todo bien. Alguien puede ayudarme? ...
  • Daniel
  • Community Legend
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes

Playlists

I have a 4G Android. My playlists, when in shuffle mode, won't play more than three songs in a row without stopping. I've logged out of Spotify and relogged in which cleared the same problem in the albums department. Tried that again but to no avail....

  • Newbie
  • I have a 4G Android. My playlists, when in shuffle mode, won't play more than three songs in a row without stopping. I've logged out of Spotify and relogged in which cleared the same problem in the a...
  • Daniel
  • Community Legend
  • 126 Views
  • 1 replies
  • 0 likes
  • 126 Views
  • 1 replies
  • 0 likes

Playback device automatically switched from Echo to Bluetooth when skipping track using Android Wear

While listening on my Amazon Echo I discovered if I opened Spotify on my Note 4, I could then see the status and remote control the Echo using the media controller on my Sony Smartwatch 3(SWR50), which is very useful when I'm buzzing around the house...

  • Casual Listener
  • While listening on my Amazon Echo I discovered if I opened Spotify on my Note 4, I could then see the status and remote control the Echo using the media controller on my Sony Smartwatch 3(S...
  • 251 Views
  • 0 replies
  • 0 likes
  • Amazon Echo
    Android 5.1.1
    android wear
    Bluetooth problems
  • 251 Views
  • 0 replies
  • 0 likes

Playback device switches automatically from Echo to Bluetooth when changing track using Android Wear

While listening on my Amazon Echo I discovered if I opened Spotify on my Note 4, I could then see the status and remote control the Echo using the media controller on my Sony Smartwatch 3(SWR50), which is very useful when I'm buzzing around the house...

  • Casual Listener
  • While listening on my Amazon Echo I discovered if I opened Spotify on my Note 4, I could then see the status and remote control the Echo using the media controller on my Sony Smartwatch 3(S...
  • 153 Views
  • 0 replies
  • 0 likes
  • 153 Views
  • 0 replies
  • 0 likes

Music mutes when switching song with black screen.

Hello, I have been having trouble with my phone. When the screen is off the song will finish, then when switching to the next song the volume will be completely off. I will have to turn the screen back on, pause the song, then hit play starting the s...

  • Newbie
  • Hello,   I have been having trouble with my phone. When the screen is off the song will finish, then when switching to the next song the volume will be completely off. I will have to turn the ...
  • 103 Views
  • 0 replies
  • 0 likes
  • 103 Views
  • 0 replies
  • 0 likes

Can't Play Downloaded Music

I've been having issues playing downloaded items. Even though a playlist is marked as downloaded, and the tracks show that they are on the device, they will only play when connected to a network. To confirm, I've downloaded a playlist, then turned of...

  • Casual Listener
  • I've been having issues playing downloaded items. Even though a playlist is marked as downloaded, and the tracks show that they are on the device, they will only play when connected to a network. &n...
  • BitwiseOperator
  • Casual Listener
  • 453 Views
  • 6 replies
  • 0 likes
  • 453 Views
  • 6 replies
  • 0 likes

static

Hi, im getting really loud static con top of the song. Im using it con android, and it has alzó happened with another android phone before. Its so loud i can barely hear the song. Its not the headphones because ive tried listening to something el se ...

  • Newbie
  • Hi, im getting really loud static con top of the song. Im using it con android, and it has alzó happened with another android phone before. Its so loud i can barely hear the song. Its not the headpho...
  • Daniel
  • Community Legend
  • 246 Views
  • 1 replies
  • 0 likes
  • distortion
    static
  • 246 Views
  • 1 replies
  • 0 likes

Solved!! [SOLVED] Spotify Connect - connection fail since last update

Dear community, Since my last update o my android App Spotify, it's impossible to use Connect anymore. My devices are seen but when I initiate the connection, it says nothing and just stop trying to connect. I've try those process :* Delete spotify a...

  • Music Fan
  • Dear community,   Since my last update o my android App Spotify, it's impossible to use Connect anymore.   My devices are seen but when I initiate the connection, it says nothing and ju...
  • theburn
  • Music Fan
  • 19686 Views
  • 3 replies
  • 2 likes
  • 19686 Views
  • 3 replies
  • 2 likes

Spotify tries to stream songs in offline mode

Quite often when I am using Spotify on my Samsung Galaxy S4, I will set the app to offline mode because I'll be away from an internet source, but the app will queue and try to play songs that have not been downloaded to the device. They obviously don...

  • Visitor
  • Quite often when I am using Spotify on my Samsung Galaxy S4, I will set the app to offline mode because I'll be away from an internet source, but the app will queue and try to play songs that have no...
  • marccharby
  • Regular
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

Solved!! Offline problem - Android 6.0 - Beta 5.0.0.954

-LG G4-32gb int. storage-32gb ext. storage-Android 6.0-Spotify beta 5.0.0.954 Since the first time i used spotify, i was always playing my music from the '' Song '' sub-menu.When I was listening to something,even if was in shuffle or not and on offli...

  • Regular
  • -LG G4 -32gb int. storage -32gb ext. storage -Android 6.0 -Spotify beta 5.0.0.954   Since the first time i used spotify, i was always playing my music from the '' Song '' sub-menu. When I...
  • marccharby
  • Regular
  • 1424 Views
  • 10 replies
  • 0 likes
  • Android
    Android 6.0
    offline
    song
  • 1424 Views
  • 10 replies
  • 0 likes

Fast Scrolling on Samsung S6 Edge

Hi, I have updated my Samsung S6 Edge to the latest Android (6.01) and the latest Spotify version available on the Google play store. I like to listen a rather large playlist, where back in a previous version, if I held the right hand side and slid m...

  • Casual Listener
  • Hi,   I have updated my Samsung S6 Edge to the latest Android (6.01) and the latest Spotify version available on the Google play store.   I like to listen a rather large playlist, where...
  • renegade142
  • Casual Listener
  • 389 Views
  • 2 replies
  • 0 likes
  • Android
    Fast Scroll
    S6 Edge
    Samsung
    Scrolling
  • 389 Views
  • 2 replies
  • 0 likes

Radio station error

I added 8 songs from discover weekly that I liked into a playlist and attempted to start playlist radio. What I got was "Radio station error. We can't load this radio station right now. Please try later." This is on my Android. On desktop I also can'...

  • Music Fan
  • I added 8 songs from discover weekly that I liked into a playlist and attempted to start playlist radio. What I got was "Radio station error. We can't load this radio station right now. Please try la...
  • Daniel
  • Community Legend
  • 888 Views
  • 2 replies
  • 0 likes
  • 888 Views
  • 2 replies
  • 0 likes

Android - No storage area found

Hey there. I'm from Germany so please excuse my English. I have the problem that if I want to start Spotify on my Samsung Galaxy S5 comes a text in the head bar. (The bar with clock and WLAN and so) There stand: No storage area found - Check storage ...

  • Newbie
  • Hey there. I'm from Germany so please excuse my English. I have the problem that if I want to start Spotify on my Samsung Galaxy S5 comes a text in the head bar. (The bar with clock and WLAN and so) ...
  • Daniel
  • Community Legend
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

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