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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 850422 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 850422 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16864 Views
  • 3 replies
  • 0 likes
  • 16864 Views
  • 3 replies
  • 0 likes

Logging in on another device

Hi there, I have logged in to spotify through facebook on my android device. I want to login on another device (Apple) without loggin in through facebook. How do I do this? I have tried getting an email sent from spotify to set a password to do this,...

  • Newbie
  • Hi there,   I have logged in to spotify through facebook on my android device. I want to login on another device (Apple) without loggin in through facebook. How do I do this?   I have t...
  • 184 Views
  • 0 replies
  • 0 likes
  • 184 Views
  • 0 replies
  • 0 likes

download música to pc but not on smartphone?

Is there a way to download music to my desktop to listen it offline without syncronize it to muy phone? I have little free card space available. Thanks!

  • Newbie
  • Is there a way to download music to my desktop to listen it offline without syncronize it to muy phone? I have little free card space available. Thanks!
  • 134 Views
  • 0 replies
  • 0 likes
  • 134 Views
  • 0 replies
  • 0 likes

Facebook

How can you disconnect from your Facebook account without a desktop ? Is there an app or something I can use ?

  • Newbie
  • How can you disconnect from your Facebook account without a desktop ? Is there an app or something I can use ?
  • 145 Views
  • 0 replies
  • 0 likes
  • 145 Views
  • 0 replies
  • 0 likes

Download ALL???

Just did a factory reset on my HTC One m8 and now I have to download my playlists again. Is there a way to download all? Currently, I have to download each playlist individually.....Over 500 of them!

  • Newbie
  • Just did a factory reset on my HTC One m8 and now I have to download my playlists again. Is there a way to download all? Currently, I have to download each playlist individually.....Over 500 of them!
  • Joe
  • Community Legend
  • 268 Views
  • 1 replies
  • 0 likes
  • download playlist
  • 268 Views
  • 1 replies
  • 0 likes

Can't Purchase the Spotify Premium

Please help me I want to Purchase the Spotify Premium I have enough load Balance ro Purchase it but I can't buy it. Please reply Asap. To my email.: Shoutaroukimoto@gmail.com

  • Newbie
  • Please help me I want to Purchase the Spotify Premium I have enough load Balance ro Purchase it but I can't buy it. Please reply Asap. To my email.: Shoutaroukimoto@gmail.com
  • Hugodpr99
  • Newbie
  • 324 Views
  • 1 replies
  • 0 likes
  • need help
  • 324 Views
  • 1 replies
  • 0 likes

Downloaded playlists keep being deleted

I have a playlist downloaded on my phone with 200+ songs and every month or so they get deleted from my phone. I still have the option to stream it but my mobile data situation isn't the greatest. I've done the offline playlist troubleshooting but th...

  • Newbie
  • I have a playlist downloaded on my phone with 200+ songs and every month or so they get deleted from my phone. I still have the option to stream it but my mobile data situation isn't the greatest. I'...
  • Joe
  • Community Legend
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

Pago en oxxo

Necesito ayuda, eh realizado mi pago con paypal y mi cuenta no cambia a premium, que puedo o debo hacer??

  • Newbie
  • Necesito ayuda, eh realizado mi pago con paypal y mi cuenta no cambia a premium, que puedo o debo hacer??
  • 111 Views
  • 0 replies
  • 0 likes
  • 111 Views
  • 0 replies
  • 0 likes

Can't Download Playlists For Offline Use

I've read through pages upon pages of postings about this, but have yet to find a solution... I have spotify premium, and noticed that my android wasn't downloading the playlists I wanted to listen to offline. It would either not download at all, or ...

  • Casual Listener
  • I've read through pages upon pages of postings about this, but have yet to find a solution...   I have spotify premium, and noticed that my android wasn't downloading the playlists I wanted ...
  • danydan12
  • Newbie
  • 3346 Views
  • 11 replies
  • 5 likes
  • 3346 Views
  • 11 replies
  • 5 likes

Downloading over cellular doesn't work but apparently it's my only option.

Spotify is telling me to go to settings to download the Playlist over cellular. So I flip that on and it still tells me the same thing...

  • Casual Listener
  • Spotify is telling me to go to settings to download the Playlist over cellular. So I flip that on and it still tells me the same thing...
  • Joe
  • Community Legend
  • 162 Views
  • 1 replies
  • 0 likes
  • 162 Views
  • 1 replies
  • 0 likes

android auto can't scroll backwards

in android auto, when I select a playlist, I can't go to the last track of the playlist - the last track button has been replaced by the shuffle button???

  • Newbie
  • in android auto, when I select a playlist, I can't go to the last track of the playlist - the last track button has been replaced by the shuffle button???
  • 190 Views
  • 0 replies
  • 0 likes
  • 190 Views
  • 0 replies
  • 0 likes

Downloading over cellular doesn't work but apparently it's my only option.

Spotify is telling me to go to settings to download the Playlist over cellular. So I flip that on and it still tells me the same thing...

  • Casual Listener
  • Spotify is telling me to go to settings to download the Playlist over cellular. So I flip that on and it still tells me the same thing...
  • 279 Views
  • 0 replies
  • 0 likes
  • Download
  • 279 Views
  • 0 replies
  • 0 likes

premium and playlist gone!

Upgraded my phone and lost premium and playlist need help recovering and NOT getting it!!

  • Visitor
  • Upgraded my phone and lost premium and playlist need help recovering and NOT getting it!!
  • Joe
  • Community Legend
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

Playlists

Ok..... so I just signed up for family premium and my wife and kids have their own accounts now. We've been members of Spotify pretty much since the beginning and have always shared the same account on Spotify premium. Is there a way to transfer ever...

  • Casual Listener
  • Ok..... so I just signed up for family premium and my wife and kids have their own accounts now. We've been members of Spotify pretty much since the beginning and have always shared the same account ...
  • user-removed
  • Not applicable
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

Solved!! Android app won't leave ad

So I opened up the Android phone app and I was immediately brought to the screen that appears to play a video to skip ads. However, when I pressed play, it brought me to an pop-up for premium. When I denied the pop-up, it brought me to my playlist, b...

  • Visitor
  • So I opened up the Android phone app and I was immediately brought to the screen that appears to play a video to skip ads. However, when I pressed play, it brought me to an pop-up for premium. When I...
  • Bittencourt
  • Spotify Star
  • 468 Views
  • 1 replies
  • 0 likes
  • 468 Views
  • 1 replies
  • 0 likes

App randomly stops in the middle of a song

I just got a new phone, Samsung Galaxy s5.. i installed the app and whenever I'm listening to a song and switch to another app, it just stops playing. Then I go into the app and if it play the song it starts from the beginning.. help! I can't listen ...

  • Music Fan
  • I just got a new phone, Samsung Galaxy s5.. i installed the app and whenever I'm listening to a song and switch to another app, it just stops playing.  Then I go into the app and if it play the ...
  • Joe
  • Community Legend
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

"Podcasts and Videos" category missing using latest Spotify App

Hi, I`m a Spotify Premium User on a Samsung running Android 4.2.2 and downloaded the latest Spotify App (Version 5.4.0.858). Though being logged in, I can`t see the "podcasts and videos" category when clicking on "browse". Is this a known problem? Ca...

  • Newbie
  • Hi,   I`m a Spotify Premium User on a Samsung running Android 4.2.2 and downloaded the latest Spotify App (Version 5.4.0.858).   Though being logged in, I can`t see the "podcasts and vi...
  • 195 Views
  • 0 replies
  • 2 likes
  • 195 Views
  • 0 replies
  • 2 likes

Cancelling subscription

Im trying to cancel my subscription and it asks me to sign in with fb to continue but then it tells me something has gone wrong so i cant ever cancel it! Someone please help!

  • Newbie
  • Im trying to cancel my subscription and it asks me to sign in with fb to continue but then it tells me something has gone wrong so i cant ever cancel it! Someone please help!
  • 89 Views
  • 0 replies
  • 0 likes
  • 89 Views
  • 0 replies
  • 0 likes

Spotify sucks pretty bad

Premium subscription expired. Now no songs play. The very few that do, take 3 - 4 minutes to load, and then stop playing for a minute or two every 15 - 30 seconds. Spotify is actually a pretty terrible service. Not to mention their caching is pretty ...

  • Regular
  • Premium subscription expired.  Now no songs play.  The very few that do, take 3 - 4 minutes to load, and then stop playing for a minute or two every 15 - 30 seconds.   Spotify is a...
  • WoofBull
  • Casual Listener
  • 8658 Views
  • 20 replies
  • 12 likes
  • Social & Random
  • 8658 Views
  • 20 replies
  • 12 likes

Solved!! No Equalizer for local files from computer

Hey everybody, since I use the Spotify app, the equalizer of it works just fine on normal songs (the ones which are from spotify itself). Whenever I play synced music from my computer (added from the local files to the playlist and downloaded with Sp...

  • Casual Listener
  • Hey everybody,   since I use the Spotify app, the equalizer of it works just fine on normal songs (the ones which are from spotify itself). Whenever I play synced music from my computer (added...
  • kevinfalcon
  • Casual Listener
  • 944 Views
  • 4 replies
  • 0 likes
  • 944 Views
  • 4 replies
  • 0 likes