Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
202242 Views
135 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
546973 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
454797 Views
571 replies
38 likes
I tried loading and playing a song on my Android phone app, and now it won't play the song I select. It worked before on my previous phone but not now. I click and click but it stays grayed out and only asked to be downloaded which leads to the premi...
I tried loading and playing a song on my Android phone app, and now it won't play the song I select. It worked before on my previous phone but not now. I click and click but it stays grayed out and o...
Music Fan
803 Views
4 replies
0 likes
Meine playlisten wurden einfach gelöscht und sind jz nicht mehr da bekomm ich die irgendwie wieder
Meine playlisten wurden einfach gelöscht und sind jz nicht mehr da bekomm ich die irgendwie wieder
Roadie
426 Views
1 replies
0 likes
Part question, part suggestion. Is there anyway that a 3rd party app could view my local/saved Spotify content in a "file directory" style view. I've come across a few situations where, if i'm going through bluetooth in a car, i still need to look at...
Part question, part suggestion. Is there anyway that a 3rd party app could view my local/saved Spotify content in a "file directory" style view. I've come across a few situations wh...
518 Views
0 replies
0 likes
The last version that reponded correctly was 5.3.0.995.Every single version after that I got an irresponsive interface. Play button not playing music. Pausing not pausing the music. Force closing the app and the music continues playing. For the last ...
The last version that reponded correctly was 5.3.0.995. Every single version after that I got an irresponsive interface. Play button not playing music. Pausing not pausing the music. Force ...
Casual Listener
527 Views
2 replies
1 likes
- Estou tentando sincronizar uma musica da minha biblioteca pessoal (arquivos locais) junto ao meu android, eu localizo a musica no app para desktop, crio uma playlist com esta musica e vou no android para baixar a musica para o celular, mas a musica...
- Estou tentando sincronizar uma musica da minha biblioteca pessoal (arquivos locais) junto ao meu android, eu localizo a musica no app para desktop, crio uma playlist com esta musica e vou no ...
Not applicable
521 Views
1 replies
0 likes
Hi!Can I have an option to change frequency to 432 hz? Please, I need it. Someone can help me?
Hi! Can I have an option to change frequency to 432 hz? Please, I need it. Someone can help me?
Newbie
7870 Views
1 replies
48 likes
I have three devices that I am troubleshooting, all Samsung devices. They are all doing the same thing, they will play a few tracks, then stop. The only way to restart it is manually, but that is difficult if say, you are driving. DevicesSamsung Note...
I have three devices that I am troubleshooting, all Samsung devices. They are all doing the same thing, they will play a few tracks, then stop. The only way to restart it is manually, but that is dif...
Newbie
1011 Views
2 replies
1 likes
I live in australia and i pay for premium, i was just quietly listening to my playlists and an ad for the presidential election came on. I am not happy for two reasons.First i should not be hearing ads at all with my subscription and secondly i dont ...
I live in australia and i pay for premium, i was just quietly listening to my playlists and an ad for the presidential election came on. I am not happy for two reasons. First i should not be hearing...
Community Legend
399 Views
1 replies
0 likes
What happend to the x button in the notification thing, how am I supposed to close spotify now?Its not really a problem that it's running but I'd prefer if the music control panel was only there when listening to music, instead of permanetly. - I add...
What happend to the x button in the notification thing, how am I supposed to close spotify now? Its not really a problem that it's running but I'd prefer if the music control panel was only there wh...
Community Legend
788 Views
1 replies
1 likes
(Album art does not appear on the Android notification bar!) Depois das útlimas 3 ou 4 atualizações do app no meu android a arte do álbum não aparece mais no mini app que fica na barra de notificações enquanto as músicas tocam. Coloquei um print de m...
(Album art does not appear on the Android notification bar!) Depois das útlimas 3 ou 4 atualizações do app no meu android a arte do álbum não aparece mais no mini app que fica na barra de no...
744 Views
0 replies
0 likes
Spotify widget doesn't work properly.I used to have tasker intend for com.spotify.mobile.android.ui.widget.NEXTto start autoplaying spotify after connecting to car BT. But after last update(s) it doesn't work anymore. Tried widget directly and contro...
Spotify widget doesn't work properly. I used to have tasker intend for com.spotify.mobile.android.ui.widget.NEXT to start autoplaying spotify after connecting to car BT. But after last update(...
441 Views
0 replies
0 likes
I can't use my spotify on my phone because every time I try to play appears an advice saying this song its not avaible. I don't think it's a connection problem because I'm connected to wi-fi, sometimes the music stop alone and nothing happens when a ...
I can't use my spotify on my phone because every time I try to play appears an advice saying this song its not avaible. I don't think it's a connection problem because I'm connected to wi-fi, sometim...
Community Legend
316 Views
1 replies
0 likes
Using Android 5.x and Spotify's current version, my messages section was wiped out after formatting all data/info on my app due to a frequent connection related problem. Cannot get any messages or posts in my inbox anymore. Please help me.
Using Android 5.x and Spotify's current version, my messages section was wiped out after formatting all data/info on my app due to a frequent connection related problem. Cannot get any messages or po...
Regular
558 Views
2 replies
0 likes
I can no longer listen to my playlist offline! It hás no explanation. Please help me, otherwise i will cancel my account.
I can no longer listen to my playlist offline! It hás no explanation. Please help me, otherwise i will cancel my account.
Casual Listener
559 Views
4 replies
0 likes
Hi. I am a Spotify Premium member. My music stops when I surf the Internet, specifically, whenever a page takes a long time to load. This is frustrating, because I want to surf the Internet and play music at the same time. I recently installed a 32 G...
Hi. I am a Spotify Premium member. My music stops when I surf the Internet, specifically, whenever a page takes a long time to load. This is frustrating, because I want to surf the Internet and play ...
Not applicable
2915 Views
6 replies
0 likes
Sorry if this has been discussed before, I tried to search for the issue but couldn’t find anything about it. I have been using Spotify (Premium) for over 5 months now. I have only used it on Android (Note 5/7 and now S7 Edge). The problem I am havin...
Sorry if this has been discussed before, I tried to search for the issue but couldn’t find anything about it. I have been using Spotify (Premium) for over 5 months now. I have only used it on Android...
Not applicable
1985 Views
5 replies
0 likes
HeyI've Tried to Import a Song that i downloaded from youtube and I can play it on my Desktop but when i Put it into a playlist i cant download it Onto my s7. What can i do?
Hey I've Tried to Import a Song that i downloaded from youtube and I can play it on my Desktop but when i Put it into a playlist i cant download it Onto my s7. What can i do?
Casual Listener
572 Views
4 replies
0 likes
HiWhen I connect spotify to my car step via Bluetooth I can't get the skip track buttons to work.It works fine with other apps like music player etc but just not spotify.Is there a way to get this to workI can skip from the luck screen just not the p...
Hi When I connect spotify to my car step via Bluetooth I can't get the skip track buttons to work. It works fine with other apps like music player etc but just not spotify. Is there a way to...
Community Legend
16374 Views
1 replies
1 likes
Hello Community,i often use the Connect Feature in the Spotify Android app to listen to music via my Raumfeld Connector.What annoys me is a unknown Chromecast Device, which is probably a neighbours' property, that appears in the Connect >Connect to a...
Hello Community, i often use the Connect Feature in the Spotify Android app to listen to music via my Raumfeld Connector . What annoys me is a unknown Chromecast Device, which is ...
Community Legend
407 Views
1 replies
0 likes
I keep getting a message "This song is not available, " for both downloaded songs and while streaming. I've done a reinstall, restarted my phone several times and cleared saved data, yet nothing has worked. I'm on the latest update. Version 6.5.0.181...
I keep getting a message "This song is not available, " for both downloaded songs and while streaming. I've done a reinstall, restarted my phone several times and cleared saved data, yet nothing has ...
Community Legend
343 Views
1 replies
0 likes
