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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194610 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194610 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535869 Views

78 replies

3 likes

  • 535869 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439423 Views

565 replies

37 likes

Account
Free
  • 439423 Views
  • 565 replies
  • 37 likes

[Mobile][Browse] Directory View

Part question, part suggestion. Is there anyway that a 3rd party app could view my local/saved Spotify content in a "file directory" style view. I've come across a few situations where, if i'm going through bluetooth in a car, i still need to look at...

Newbie

Part question, part suggestion.   Is there anyway that a 3rd party app could view my local/saved Spotify content in a "file directory" style view.   I've come across a few situations wh...

508 Views

0 replies

0 likes

Browse
Mobile
  • 508 Views
  • 0 replies
  • 0 likes

Superuser Contribution Interface not responding

The last version that reponded correctly was 5.3.0.995.Every single version after that I got an irresponsive interface. Play button not playing music. Pausing not pausing the music. Force closing the app and the music continues playing. For the last ...

Casual Listener

The last version that reponded correctly was 5.3.0.995. Every single version after that I got an irresponsive interface.   Play button not playing music. Pausing not pausing the music. Force ...

mirdones

Casual Listener

482 Views

2 replies

1 likes

  • 482 Views
  • 2 replies
  • 1 likes

Superuser Contribution BR - Dúvida

- Estou tentando sincronizar uma musica da minha biblioteca pessoal (arquivos locais) junto ao meu android, eu localizo a musica no app para desktop, crio uma playlist com esta musica e vou no android para baixar a musica para o celular, mas a musica...

Newbie

 - Estou tentando sincronizar uma musica da minha biblioteca pessoal (arquivos locais) junto ao meu android, eu localizo a musica no app para desktop, crio uma playlist com esta musica e vou no ...

user-removed

Not applicable

494 Views

1 replies

0 likes

  • 494 Views
  • 1 replies
  • 0 likes

432 hz option

Hi!Can I have an option to change frequency to 432 hz? Please, I need it. Someone can help me?

Newbie

Hi! Can I have an option to change frequency to 432 hz? Please, I need it. Someone can help me?

Tissia

Newbie

7821 Views

1 replies

48 likes

  • 7821 Views
  • 1 replies
  • 48 likes

Music Stops Playing (Post 0.7.7 rollout)

I have three devices that I am troubleshooting, all Samsung devices. They are all doing the same thing, they will play a few tracks, then stop. The only way to restart it is manually, but that is difficult if say, you are driving. DevicesSamsung Note...

Newbie

I have three devices that I am troubleshooting, all Samsung devices. They are all doing the same thing, they will play a few tracks, then stop. The only way to restart it is manually, but that is dif...

Mariemaldnd

Newbie

969 Views

2 replies

1 likes

Android 5.1.1
Android App
Stop repeats
stops playing
  • 969 Views
  • 2 replies
  • 1 likes

Annoyed with an ad

I live in australia and i pay for premium, i was just quietly listening to my playlists and an ad for the presidential election came on. I am not happy for two reasons.First i should not be hearing ads at all with my subscription and secondly i dont ...

Newbie

I live in australia and i pay for premium, i was just quietly listening to my playlists and an ad for the presidential election came on. I am not happy for two reasons. First i should not be hearing...

Joe

Community Legend

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes

Missing Close Button (Android)

What happend to the x button in the notification thing, how am I supposed to close spotify now?Its not really a problem that it's running but I'd prefer if the music control panel was only there when listening to music, instead of permanetly. - I add...

Newbie

What happend to the x button in the notification thing, how am I supposed to close spotify now? Its not really a problem that it's running but I'd prefer if the music control panel was only there wh...

Joe

Community Legend

771 Views

1 replies

1 likes

  • 771 Views
  • 1 replies
  • 1 likes

Arte dos álbuns na barra de notificações (Art of the albums in the notifications bar)

(Album art does not appear on the Android notification bar!) Depois das útlimas 3 ou 4 atualizações do app no meu android a arte do álbum não aparece mais no mini app que fica na barra de notificações enquanto as músicas tocam. Coloquei um print de m...

Visitor

(Album art does not appear on the Android notification bar!)   Depois das útlimas 3 ou 4 atualizações do app no meu android a arte do álbum não aparece mais no mini app que fica na barra de no...

735 Views

0 replies

0 likes

  • 735 Views
  • 0 replies
  • 0 likes

Widget doesn't work

Spotify widget doesn't work properly.I used to have tasker intend for com.spotify.mobile.android.ui.widget.NEXTto start autoplaying spotify after connecting to car BT. But after last update(s) it doesn't work anymore. Tried widget directly and contro...

Music Fan

Spotify widget doesn't work properly. I used to have tasker intend for com.spotify.mobile.android.ui.widget.NEXT to start autoplaying spotify after connecting to car BT. But after last update(...

429 Views

0 replies

0 likes

  • 429 Views
  • 0 replies
  • 0 likes

Musics stops suddenly. Samsung galacy s6

I can't use my spotify on my phone because every time I try to play appears an advice saying this song its not avaible. I don't think it's a connection problem because I'm connected to wi-fi, sometimes the music stop alone and nothing happens when a ...

Newbie

I can't use my spotify on my phone because every time I try to play appears an advice saying this song its not avaible. I don't think it's a connection problem because I'm connected to wi-fi, sometim...

Joe

Community Legend

306 Views

1 replies

0 likes

  • 306 Views
  • 1 replies
  • 0 likes

Superuser Contribution Inbox emptied, no more posted songs are viewable

Using Android 5.x and Spotify's current version, my messages section was wiped out after formatting all data/info on my app due to a frequent connection related problem. Cannot get any messages or posts in my inbox anymore. Please help me.

Regular

Using Android 5.x and Spotify's current version, my messages section was wiped out after formatting all data/info on my app due to a frequent connection related problem. Cannot get any messages or po...

ahmetgundo

Regular

520 Views

2 replies

0 likes

  • 520 Views
  • 2 replies
  • 0 likes

My offline playlist is no longer available

I can no longer listen to my playlist offline! It hás no explanation. Please help me, otherwise i will cancel my account.

Casual Listener

I can no longer listen to my playlist offline! It hás no explanation. Please help me, otherwise i will cancel my account.

R3n470

Casual Listener

534 Views

4 replies

0 likes

  • 534 Views
  • 4 replies
  • 0 likes

Solved!! Music stops when surfing Internet

Hi. I am a Spotify Premium member. My music stops when I surf the Internet, specifically, whenever a page takes a long time to load. This is frustrating, because I want to surf the Internet and play music at the same time. I recently installed a 32 G...

Visitor

Hi. I am a Spotify Premium member. My music stops when I surf the Internet, specifically, whenever a page takes a long time to load. This is frustrating, because I want to surf the Internet and play ...

user-removed

Not applicable

2895 Views

6 replies

0 likes

  • 2895 Views
  • 6 replies
  • 0 likes

Playlist re-shuffle on resume

Sorry if this has been discussed before, I tried to search for the issue but couldn’t find anything about it. I have been using Spotify (Premium) for over 5 months now. I have only used it on Android (Note 5/7 and now S7 Edge). The problem I am havin...

Visitor

Sorry if this has been discussed before, I tried to search for the issue but couldn’t find anything about it. I have been using Spotify (Premium) for over 5 months now. I have only used it on Android...

user-removed

Not applicable

1903 Views

5 replies

0 likes

  • 1903 Views
  • 5 replies
  • 0 likes

Local problems

HeyI've Tried to Import a Song that i downloaded from youtube and I can play it on my Desktop but when i Put it into a playlist i cant download it Onto my s7. What can i do?

Casual Listener

Hey I've Tried to Import a Song that i downloaded from youtube and I can play it on my Desktop but when i Put it into a playlist i cant download it Onto my s7. What can i do?

Hilger98

Casual Listener

547 Views

4 replies

0 likes

  • 547 Views
  • 4 replies
  • 0 likes

Skip track buttons not working on bluetooth

HiWhen I connect spotify to my car step via Bluetooth I can't get the skip track buttons to work.It works fine with other apps like music player etc but just not spotify.Is there a way to get this to workI can skip from the luck screen just not the p...

Newbie

Hi When I connect spotify to my car step via Bluetooth I can't get the skip track buttons to work. It works fine with other apps like music player etc but just not spotify. Is there a way to...

Joe

Community Legend

16341 Views

1 replies

1 likes

  • 16341 Views
  • 1 replies
  • 1 likes

Connect: Delete a Device?

Hello Community,i often use the Connect Feature in the Spotify Android app to listen to music via my Raumfeld Connector.What annoys me is a unknown Chromecast Device, which is probably a neighbours' property, that appears in the Connect >Connect to a...

Newbie

Hello Community, i often use the Connect Feature in the Spotify Android app to listen to music via   my Raumfeld Connector . What annoys me is a unknown Chromecast Device, which is ...

Joe

Community Legend

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

Issues streaming music on Samsung Note 5

I keep getting a message "This song is not available, " for both downloaded songs and while streaming. I've done a reinstall, restarted my phone several times and cleared saved data, yet nothing has worked. I'm on the latest update. Version 6.5.0.181...

Casual Listener

I keep getting a message "This song is not available, " for both downloaded songs and while streaming. I've done a reinstall, restarted my phone several times and cleared saved data, yet nothing has ...

Joe

Community Legend

338 Views

1 replies

0 likes

  • 338 Views
  • 1 replies
  • 0 likes

Can't use offline functions (I'm premium)

I'm premium and all the other functions work well, but everytime I try to open Spotify on my cellphone (and the last time I used was offline) it says shows the message that I'm offline and need to connect to the internet?? So I always have to use my ...

Casual Listener

I'm premium and all the other functions work well, but everytime I try to open Spotify on my cellphone (and the last time I used was offline) it says shows the message that I'm offline and need to co...

Thaistressada

Casual Listener

404 Views

2 replies

0 likes

  • 404 Views
  • 2 replies
  • 0 likes

Spotify cousing sd-card crash

Sportify is cousing my whole micro sd card to crash, the file cousing the carsh is:Android\data\com.spotify.music\files\spotifycache\marcury.db, the file can´t be removed or as soon you click on it the sdcards disconnect. the crash is not just when a...

Casual Listener

Sportify is cousing my whole micro sd card to crash, the file cousing the carsh is: Android\data\com.spotify.music\files\spotifycache\marcury.db, the file can´t be removed or as soon you click on it...

OrionNorth

Casual Listener

998 Views

6 replies

0 likes

  • 998 Views
  • 6 replies
  • 0 likes