Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
376652 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
When i listen music on the app and the screen of my smartphone is looked, I can't access the menu to skip songs. I must do my code and return to the app. But at first it work. Can someone help me
When i listen music on the app and the screen of my smartphone is looked, I can't access the menu to skip songs. I must do my code and return to the app. But at first it work. Can someone help me
Community Legend
1766 Views
1 replies
0 likes
when disconnecting from bluetooth device or headphones music doesnt pause and then starts playing on your phone's speakerphone. i've used many many apps and i'm still a paying customer of pandora and not sure on where i want to go but even pandora ha...
when disconnecting from bluetooth device or headphones music doesnt pause and then starts playing on your phone's speakerphone. i've used many many apps and i'm still a paying customer of pandora and...
339 Views
0 replies
1 likes
A constant problem I appear to be having is when my login to Spotify times out and I have to log back in all of my downloaded playlists are gone. This have eaten my data several times as I like listening to my playlists at work where I am on Cellular...
A constant problem I appear to be having is when my login to Spotify times out and I have to log back in all of my downloaded playlists are gone. This have eaten my data several times as I like liste...
306 Views
0 replies
0 likes
I updated my Spotify on my android. It's now making me re-download all my music. But nothing with download!!
I updated my Spotify on my android. It's now making me re-download all my music. But nothing with download!!
Roadie
454 Views
1 replies
0 likes
Hi there, I have got a tablet CHUWI Hi12 and I just got a 64GB mini sd card from Scandisk and Spotify does not seem to recognize it. The tablet recognizes the sd card but Spotify won't give me the 'storage' option. I have tried deleting cache, reinst...
Hi there, I have got a tablet CHUWI Hi12 and I just got a 64GB mini sd card from Scandisk and Spotify does not seem to recognize it. The tablet recognizes the sd card but Spotify won't...
Community Legend
4820 Views
9 replies
0 likes
How do I solve this?
How do I solve this?
Roadie
295 Views
1 replies
0 likes
When I play any song, and open other apps or just stay in main screen, the app stops more than 90% of chance all of sudden. And it even didn't stay where it played the last after stopping, song starts from the first if I push play button again. I thi...
When I play any song, and open other apps or just stay in main screen, the app stops more than 90% of chance all of sudden. And it even didn't stay where it played the last after stopping, song start...
Community Legend
263 Views
1 replies
0 likes
On Android 6 the current spotify version 4.5 doesn't scroll the current track title anymore. Issue is that you can't read the current chapter of a audiobook anymore.That's really bad 'cause there isn't still a sleep timer and now saving of the curren...
On Android 6 the current spotify version 4.5 doesn't scroll the current track title anymore. Issue is that you can't read the current chapter of a audiobook anymore. That's really bad 'cause there...
Casual Listener
544 Views
1 replies
0 likes
Account: Premium FamilyPhone: Sony Z2 Every now and then when I’m picking up my phone I notice that Spotify has started by itself and is streaming music over the mobile network although the ‘”download via mobile network” setting is turned off. Very, ...
Account: Premium Family Phone: Sony Z2 Every now and then when I’m picking up my phone I notice that Spotify has started by itself and is streaming music over the mobile network although th...
Gig Goer
551 Views
4 replies
0 likes
I've been using spotify for a couple of days now, but when I click on "discover" it still asks me to listen to music before it can suggest me anything based on my taste.Does this normally take so long or is it a bug?
I've been using spotify for a couple of days now, but when I click on "discover" it still asks me to listen to music before it can suggest me anything based on my taste. Does this normally take so l...
Casual Listener
352 Views
2 replies
0 likes
I am in offline mode and when I select the 3 dots to bring up an individual song's menu (such as to play it next), it shows me a message saying to go online to see menu. I have never had this issue before. I do NOT have an SD card in my phone which i...
I am in offline mode and when I select the 3 dots to bring up an individual song's menu (such as to play it next), it shows me a message saying to go online to see menu. I have never had this issue b...
Roadie
889 Views
2 replies
2 likes
I had Daily Mix in the Spotify app on my phone but today I found it had gone. If I search I find the Daily Mix genre, but selecting that gives me this message I've not listened to much recently, but I find it strange that it says "You'll get your fir...
I had Daily Mix in the Spotify app on my phone but today I found it had gone. If I search I find the Daily Mix genre, but selecting that gives me this message I've not listened to much r...
Community Legend
589 Views
1 replies
0 likes
Hello, I have big issues with the volume......it keeps geeting higher and lower by it self all the time, and when i'm listening some playlist it get stuck at same music or keep skiping some. Can anyone help me?
Hello, I have big issues with the volume......it keeps geeting higher and lower by it self all the time, and when i'm listening some playlist it get stuck at same music or keep skiping some.&nbs...
Casual Listener
570 Views
2 replies
0 likes
Hi there.Everytime I press on a song on my phone, instead of playing it, it opens the menu for sharing, adding to my songs and more.I can only shuffle play songs on my phone.I have a premium account, the money is paid and everything is working fine a...
Hi there. Everytime I press on a song on my phone, instead of playing it, it opens the menu for sharing, adding to my songs and more. I can only shuffle play songs on my phone. I have a premium ac...
Regular
965 Views
6 replies
0 likes
Hi, before when you entered spotify at your phone, "your library" automaticly appered. this was so nice because then it was just a few tapps to enter your playlist. now HOME apperas and you haw to press many things to get to your playists and you als...
Hi, before when you entered spotify at your phone, "your library" automaticly appered. this was so nice because then it was just a few tapps to enter your playlist. now HOME apperas ...
Casual Listener
3531 Views
2 replies
3 likes
I am having problems listening to Spotify in my car(Renault Laguna 3) via bluetooth. Was previously no issues. I have Spotify Premium and play via Moto G 1st Gen. Playback often stops mid song and when it starts, playback speeds up and slows down bef...
I am having problems listening to Spotify in my car(Renault Laguna 3) via bluetooth. Was previously no issues. I have Spotify Premium and play via Moto G 1st Gen. Playback often stops mid song and wh...
361 Views
0 replies
0 likes
How can i disable connect between devices? It is always wrong. If I am in the office it wants to play in the car. When i'm im the car it wants to play on the phone. It just sucks and is annoying.
How can i disable connect between devices? It is always wrong. If I am in the office it wants to play in the car. When i'm im the car it wants to play on the phone. It just sucks and is annoying.
1145 Views
0 replies
1 likes
I would like to be able to skip the step of having to take local files from my phone to my PC. It makes the whole process a little bit more aggravating.If direct uploading isn't possible from Android, it definitely should become a feature.
I would like to be able to skip the step of having to take local files from my phone to my PC. It makes the whole process a little bit more aggravating. If direct uploading isn't possible from And...
Casual Listener
431 Views
2 replies
0 likes
Hi, I have spotify family premium plan and I can't select a song or playlist to play on my phone. I have an android phone and I think after the recent update, it started happening.Everything works fine on desktop or on my laptop. I'm not sure if this...
Hi, I have spotify family premium plan and I can't select a song or playlist to play on my phone. I have an android phone and I think after the recent update, it started happening. Everythi...
Casual Listener
2095 Views
3 replies
0 likes
Community Legend
564 Views
1 replies
0 likes
