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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • howardblick
  • Newbie
  • 22250 Views
  • 57 replies
  • 22 likes
  • 22250 Views
  • 57 replies
  • 22 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 868039 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 868039 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • ryan886
  • Visitor
  • 24263 Views
  • 4 replies
  • 0 likes
  • 24263 Views
  • 4 replies
  • 0 likes

Solved!! 'Shuffle Play' only option. How do I remove it?

I am a Premium member and I don't want albums / playlists to be played in shuffle mode by default. Please can someone help me with switching it off / removing it. At the moment the only way to get them to play is by tapping the 'Shuffle Play' button....

  • Regular
  • I am a Premium member and I don't want albums / playlists to be played in shuffle mode by default. Please can someone help me with switching it off / removing it. At the moment the only way to get th...
  • Tagemeister
  • Casual Listener
  • 1723 Views
  • 3 replies
  • 1 likes
  • 1723 Views
  • 3 replies
  • 1 likes

Spotify suddenly deleted all my offline songs

Hello there!I'm super furious, because Spotify just deleted all my songs ( 600-800 songs). I've opened it after a restart, and the program told me that I've downloaded music to more than three devices, so it will erase every song on this one. After t...

  • Newbie
  • Hello there! I'm super furious, because Spotify just deleted all my songs ( 600-800 songs). I've opened it after a restart, and the program told me that I've downloaded music to more than three de...
  • 356 Views
  • 0 replies
  • 0 likes
  • 356 Views
  • 0 replies
  • 0 likes

Missing downloaded tracks

I downloaded quite a few songs on my phone. today, at turn on my mobile, half of the songs appeared as "ready to download" songs I had already downloaded like it was erased. Is it a bug? It bothers me as they are about 500 songs I downloaded from my ...

  • Casual Listener
  • I downloaded quite a few songs on my phone. today, at turn on my mobile, half of the songs appeared as "ready to download" songs I had already downloaded like it was erased. Is it a bug? It bothers m...
  • pravusjif
  • Regular
  • 1453 Views
  • 4 replies
  • 0 likes
  • Android 5.1.1
    bug
    missing tracks
  • 1453 Views
  • 4 replies
  • 0 likes

Downloaded platlist appered as not downloaded

About a week ago I downloaded a playlist I made. So, today as everyday I played it and i discovered that it isn't downloaded. You probably are thinking that whats the matter with that why dont you downloaded again? Well I have to travel 5hrs to get W...

  • Casual Listener
  • About a week ago I downloaded a playlist I made. So, today as everyday I played it and i discovered that it isn't downloaded. You probably are thinking that whats the matter with that why dont you do...
  • pravusjif
  • Regular
  • 678 Views
  • 4 replies
  • 0 likes
  • Dowload list problem erased
  • 678 Views
  • 4 replies
  • 0 likes

spotify has erased all albums and downloaded files

Hello,Today spotify has erased all albums and downloaded files on my SD card from my tablet, I do not know why. I had connected to the Internet in the last 30 days more than once, so I do not know what happened. Then I entered spotify and has tried t...

  • Casual Listener
  • Hello, Today spotify has erased all albums and downloaded files on my SD card from my tablet, I do not know why. I had connected to the Internet in the last 30 days more than once, so I do not kno...
  • pravusjif
  • Regular
  • 428 Views
  • 3 replies
  • 0 likes
  • 428 Views
  • 3 replies
  • 0 likes

Offline Content Erased

Spotify has erased all my offline content. I can still see the tracks but there is no green arrow next to them, and my phone has start downloading all 1,100 of them again. Why did this occur, and how can I stop it happening in the future?

  • Newbie
  • Spotify has erased all my offline content. I can still see the tracks but there is no green arrow next to them, and my phone has start downloading all 1,100 of them again. Why did this occur, and how...
  • pravusjif
  • Regular
  • 285 Views
  • 2 replies
  • 1 likes
  • 285 Views
  • 2 replies
  • 1 likes

4 times all downloaded music deleted

How and why does this happen. What can I do to prevent this. The second time this happened I was Givin this link https://www.spotify.com/account/offline-devices/. My device was there twice. Deleted them and started over. This was in August. I have re...

  • Regular
  • How and why does this happen. What can I do to prevent this. The second time this happened I was Givin this link https://www.spotify.com/account/offline-devices/. My device was there twice. Deleted t...
  • 131 Views
  • 0 replies
  • 0 likes
  • 131 Views
  • 0 replies
  • 0 likes

Not enough space it says

I get an error saying i dont have enough space then the app crashes and will not let me back in. I have tried doing the "clean Reinstall" and it has done nothing. The closest I have gotten, is it downloaded about half the songs and said error not eno...

  • Regular
  • I get an error saying i dont have enough space then the app crashes and will not let me back in. I have tried doing the "clean Reinstall" and it has done nothing. The closest I have gotten, is it dow...
  • jresendez13
  • Music Fan
  • 2233 Views
  • 14 replies
  • 0 likes
  • 2233 Views
  • 14 replies
  • 0 likes

Is it possible to sign in with Facebook on mobile without having Facebook app installed?

Pretty much what it says in the title. When I click "Log In With Facebook," rather than prompting me for my Facebook username and password as I would expect, it says "A Facebook error occurred." I'm not going to waste space on the Facebook app since ...

  • Casual Listener
  • Pretty much what it says in the title. When I click "Log In With Facebook," rather than prompting me for my Facebook username and password as I would expect, it says "A Facebook error occurred." I'm ...
  • Joe
  • Community Legend
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

Which quality when streaming via smartphone on other device?

Hello, do you know, which quality is used, when I use my mobile app for streaming on my AV Receiver? I have a premium account but the app does not allow to select the quality for streaming (says: function "not available when streaming via an other de...

  • Casual Listener
  • Hello,   do you know, which quality is used, when I use my mobile app for streaming on my AV Receiver? I have a premium account but the app does not allow to select the quality for streaming (...
  • Joe
  • Community Legend
  • 236 Views
  • 1 replies
  • 0 likes
  • 236 Views
  • 1 replies
  • 0 likes

Solved!! Android Lock Screen

HI I've just joined Spotify Premium and liking it so far. The thing that's bugging me is no full screen widget with album art on my lock screen (or even on my home page for that matter).I've moved from using double twist with iTunes which worked grea...

  • Music Fan
  • HI I've just joined Spotify Premium and liking it so far. The thing that's bugging me is no full screen widget with album art on my lock screen (or even on my home page for that matter). I've move...
  • FriekoRieko
  • Gig Goer
  • 23449 Views
  • 13 replies
  • 2 likes
  • 23449 Views
  • 13 replies
  • 2 likes

How do I completely uninstall a pre-installed Spotify app from my Sony Xperia X phone?!

I bought a Sony Xperia X phone and i saw that spotify came pre-installed in it. I updated Spotify to the newest version and started having some issues with it and the phone - so i decided to uninstall it. But after I uninstalled the app - i saw that ...

  • Newbie
  • I bought a Sony Xperia X phone and i saw that spotify came pre-installed in it. I updated Spotify to the newest version and started having some issues with it and the phone - so i decided to uni...
  • Joe
  • Community Legend
  • 7968 Views
  • 1 replies
  • 0 likes
  • 7968 Views
  • 1 replies
  • 0 likes

Using Mobile Data While "Synced" to Device

So this is weird. I'm using around 5 gigs a month just on spotify, and I found out why today. I use spotify on my phone while I drive. When I get to work I use my account on the PC. While I'm listening to it on pc, for some reason it's streaming data...

  • Casual Listener
  • So this is weird. I'm using around 5 gigs a month just on spotify, and I found out why today. I use spotify on my phone while I drive. When I get to work I use my account on the PC. While I'm listeni...
  • Robdog1
  • Casual Listener
  • 481 Views
  • 5 replies
  • 0 likes
  • 481 Views
  • 5 replies
  • 0 likes

Missing covers on offline Mode

Since the last update every time I switch to offline mode, several of the covers on my lists disappear. I already uninstall and reinstall Spotify but it didn't fix it. Hope you guys can help me.

  • Newbie
  • Since the last update every time I switch to offline mode, several of the covers on my lists disappear. I already uninstall and reinstall Spotify but it didn't fix it. Hope you guys can help me.
  • 155 Views
  • 0 replies
  • 0 likes
  • 155 Views
  • 0 replies
  • 0 likes

Problems with SD memory and saving songs

Hello! I get premium a few days ago, and I decided to download music to my phone. I have a phone BQ Aquarius with the last version of Android, as I have the last version of Spotify.I bought a SD memory card of 16Gb for my phone, because I had the int...

  • Casual Listener
  • Hello!  I get premium a few days ago, and I decided to download music to my phone. I have a phone BQ Aquarius with the last version of Android, as I have the last version of Spotify. I bought ...
  • Joe
  • Community Legend
  • 342 Views
  • 3 replies
  • 0 likes
  • 342 Views
  • 3 replies
  • 0 likes

my songs disappear from my library

Hello, I have a spotify premium account and I use it on a one plus X. The problem is that its way to easy to delete songs from your library. (just a little touch at the V-sign/ checklist-sign is enough). When you then scroll to the next song you cant...

  • Casual Listener
  • Hello,  I have a spotify premium account and I use it on a one plus X.  The problem is that its way to easy to delete songs from your library. (just a little touch at the V-sign/ checklis...
  • francis93
  • Casual Listener
  • 238 Views
  • 2 replies
  • 0 likes
  • 238 Views
  • 2 replies
  • 0 likes

Song Not Available on Phone

Hi!I want to move my original music from my laptop to my Spotify, so I created a playlist containing those songs. (Yes I am a premium user)Before, there is an option called "Available Offline" in the playlist, so I have always clicked that option and...

  • Casual Listener
  • Hi! I want to move my original music from my laptop to my Spotify, so I created a playlist containing those songs. (Yes I am a premium user) Before, there is an option called "Available Offline...
  • 147 Views
  • 0 replies
  • 0 likes
  • 147 Views
  • 0 replies
  • 0 likes

Premium not working on samsung edge s6

As the title suggests I have a premium account, works on my laptop and tablet but not on my phone. I have logged in and out, installed and uninstalled, turned on and off, it recognises me insofar as it has my name and has me logged in correctly with ...

  • Casual Listener
  • As the title suggests I have a premium account, works on my laptop and tablet but not on my phone. I have logged in and out, installed and uninstalled, turned on and off, it recognises me insofar as ...
  • mhvmat
  • Newbie
  • 416 Views
  • 4 replies
  • 0 likes
  • 416 Views
  • 4 replies
  • 0 likes