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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6855 Views

0 replies

7 likes

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Sound disappears in the beginning of some songs

Hi, I have encountered a weird problem, which is a bit difficult to describe. Basically, for some songs, Spotify seems to "lag" for the first two seconds or so. That is, the song will briefly play, then the sound disappears (or the volume becomes ver...

Casual Listener

Hi,   I have encountered a weird problem, which is a bit difficult to describe. Basically, for some songs, Spotify seems to "lag" for the first two seconds or so. That is, the song will briefl...

Letmeunsubscrib

Casual Listener

749 Views

1 replies

0 likes

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Double payment.

You guys have doubled up on payments a few times on me now. So it's nothing to do with hitting an upgrade button.. I think you should either refund the money or don't charge me what I've paid.. I'm Probably 2 or 3 months in advance with you guys.. Ki...

Newbie

You guys have doubled up on payments a few times on me now. So it's nothing to do with hitting an upgrade button.. I think you should either refund the money or don't charge me what I've paid.. I'm P...

kbrooksc

Community Legend

311 Views

1 replies

0 likes

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  • 1 replies
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Spotify doesnt download all songs in the playlist

Hi guys,I have Spotify premium.When I try to download a playlist it downloads it but skips like 1 or 2 songs of the playlist. Why?Thanks in advance

Newbie

Hi guys, I have Spotify premium. When I try to download a playlist it downloads it but skips like 1 or 2 songs of the playlist. Why? Thanks in advance

mmcmatheus15

Gig Goer

571 Views

3 replies

0 likes

Premium
Spotify
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Oneplus One Maxx audio equalizer prompt audio skip

Hi all, I'm using oneplus one Cyanogenmod mod os 13.1, non root. The problem is like this, whenever i switch on the audio FX ( equalizer in android), in my case is MAXX audio, it will cause a little audio skip at beginning of every songs if i pressed...

Casual Listener

Hi all, I'm using oneplus one Cyanogenmod mod os 13.1, non root. The problem is like this, whenever i switch on the audio FX ( equalizer in android), in my case is MAXX audio, it will cause a little ...

kcchan3012

Casual Listener

696 Views

2 replies

0 likes

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Re-login required after exiting Spotify

I'm not sure why but currently everytime I close Spotify app, it always prompts me to re-login. Version : 6.0.0864 armV7Phone : Sony Experia M5 DualAdroid Version : 5.1 Does anybody experience this as well? How to work around this?

Newbie

I'm not sure why but currently everytime I close Spotify app, it always prompts me to re-login.    Version : 6.0.0864 armV7 Phone : Sony Experia M5 Dual Adroid Version : 5.1  ...

Joe

Community Legend

315 Views

1 replies

0 likes

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Cannot sort my music by artist

I have attached the filters available in my library. According to the Spotify help page here: https://support.spotify.com/nz/using_spotify/playlists/sorting-and-filtering/ it is supposed to show Playlists, Songs, Albums or Artists but mine only shows...

Casual Listener

I have attached the filters available in my library.   According to the Spotify help page here: https://support.spotify.com/nz/using_spotify/playlists/sorting-and-filtering/ it is suppose...

Joe

Community Legend

1614 Views

5 replies

0 likes

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Saved songs DELETED, I NEED HELP

Okay, so I had Spotify premium for about a year, and just last month I decided to cancel premium. So recently I decided to get it back because it's seriously the best music app out there, who agrees ? Anyways. I went to my spotify on my phone, where ...

Visitor

Okay, so I had Spotify premium for about a year, and just last month I decided to cancel premium. So recently I decided to get it back because it's seriously the best music app out there, who agrees ...

leo_dca

Regular

467 Views

3 replies

0 likes

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Solved!! Not starting in Offline Mode

Hi I have a premium account on my Android 6 phone (Spotify 6.0.0.864 armv7). If I set Spotify to Offline Mode in the settings and close the app I have to put it back Online before it will open again. If I manually put Spotify offline and close and re...

Casual Listener

Hi   I have a premium account on my Android 6 phone (Spotify 6.0.0.864 armv7).   If I set Spotify to Offline Mode in the settings and close the app I have to put it back Online before i...

Joe

Community Legend

1160 Views

3 replies

0 likes

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Song not Avaliable

Hey i just created a new account and got Spotfy Premium, but all my explicit songs are not playing even my age being 18. Is someone having the same problem or could help me solve it? PS: The same thing is happening in my Moto G4

Newbie

Hey i just created a new account and got Spotfy Premium, but all my explicit songs are not playing even my age being 18. Is someone having the same problem or could help me solve it?   PS: The...

mmcmatheus15

Gig Goer

297 Views

1 replies

0 likes

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Playlist limit

Whats the limit for creating playlists

Newbie

Whats the limit for creating playlists

fesalves

Casual Listener

345 Views

1 replies

0 likes

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Solved!! How do i recover downloaded songs

Hi everyone, I was using Spotify with all my musics downloaded. Unfortunately I had to reset my phone. Before resetting I saved the files under sdcard-android-data-com.Spotify.music to my computer. How can I recover my musics? I have tried to move th...

Newbie

Hi everyone, I was using Spotify with all my musics downloaded. Unfortunately I had to reset my phone. Before resetting I saved the files under sdcard-android-data-com.Spotify.music to my computer. H...

Joe

Community Legend

5063 Views

1 replies

0 likes

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Spotify warning wont go away

Hi. Im getting a popup message from Spotify telling me to free up some data space but when I click "okay" it reappears over and over, so how can I delete my stuff to get more disk space?

Casual Listener

Hi. Im getting a popup message from Spotify telling me to free up some data space but when I click "okay" it reappears over and over, so how can I delete my stuff to get more disk space?

Bluelaceagate99

Casual Listener

352 Views

2 replies

0 likes

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Solved!! Can't play song with google voice

I cannot play a specific song with google voice anymore. I.e "play thunderstruck on spoitify" only opens the app not play the song. If I say play ACDC it will start to play their songs.... But cannot play specific songs like before.

Casual Listener

I cannot play a specific song with google voice anymore. I.e "play thunderstruck on spoitify" only opens the app not play the song. If I say play ACDC it will start to play their songs.... But cannot...

lbcoolf

Casual Listener

26152 Views

33 replies

13 likes

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Starred playlist now gone

Hi guys i upgraded from a Samsung s5 to an S7 now all my playlists are on my new phone accept my starred list.How can i bring it back as that was the main thing i listened toThanks

Newbie

Hi guys i upgraded from a Samsung s5 to an S7 now all my playlists are on my new phone accept my starred list. How can i bring it back as that was the main thing i listened to Thanks

jonaswehner

Music Fan

506 Views

1 replies

0 likes

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Solved!! Save the F.U.C.K.ing songs to SD card

Who was the f.u.c.k.i.n.g idiot that removed this option?I am on a family premium account and I cannot save the s.h.i.t to SD card. This is very annoying!Fix it now developers!NOW!

Newbie

Who was the f.u.c.k.i.n.g idiot that removed this option? I am on a family premium account and I cannot save the s.h.i.t to SD card. This is very annoying! Fix it now developers! NOW!

alexmarrufo87

Casual Listener

1884 Views

9 replies

0 likes

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If I cancel my premium

I used to have Premium and I had saved all my music to my device's SD card. I recently cancelled my premium and the music is still on my card, so am I using data now to listen to the same songs?

Visitor

I used to have Premium and I had saved all my music to my device's SD card. I recently cancelled my premium and the music is still on my card, so am I using data now to listen to the same songs?

kbrooksc

Community Legend

572 Views

3 replies

0 likes

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Can't play current track

Got a reoccurring problem with spotify, don't know what's the routecause is, but suddenly it says it can't play current track on all songs I try to play.Reinstalling solves the problem, but it's such a hassle when you're about to rush away in the car...

Newbie

Got a reoccurring problem with spotify, don't know what's the routecause is, but suddenly it says it can't play current track on all songs I try to play. Reinstalling solves the problem, but it...

360 Views

0 replies

0 likes

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Spotify keeps crashing randomly

Hey guys. Recently Spotify has been crashing a lot. I use Premium, and I want to listen to my music but unfortunately the service is very unstable latelyMy Asus Zenfone 2 Laser Z00ED, Android 5.0.2 LRX22G.WW software version. I tried reinstalling, re...

Casual Listener

Hey guys. Recently Spotify has been crashing a lot. I use Premium, and I want to listen to my music but unfortunately the service is very unstable lately My Asus Zenfone 2 Laser Z00ED, Android 5.0.2...

javierf55

Casual Listener

1204 Views

3 replies

0 likes

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Spotify wont play in the car.

I hook it up, put my stereo to AUX and whenever I start playing a song it will just stop after 5-10 seconds of playing.. I can play youtube and music I put on the phone, but not spotify. I've tried reinstalling and still wont work. Other people can p...

Casual Listener

I hook it up, put my stereo to AUX and whenever I start playing a song it will just stop after 5-10 seconds of playing.. I can play youtube and music I put on the phone, but not spotify. I've tried r...

John6090

Casual Listener

1412 Views

3 replies

0 likes

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Android Wear - Offline

Hello.Does is possible to use spotify offline in Android Wear? I want to do some running session but without my smartphoneThanks

Newbie

Hello. Does is possible to use spotify offline in Android Wear? I want to do some running session but without my smartphone Thanks

Joe

Community Legend

848 Views

1 replies

4 likes

  • 848 Views
  • 1 replies
  • 4 likes