Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
396659 Views
547 replies
35 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
If I'm halfway through a playlist and I stop listening for a few hours, the next time I open the app, for some reason it resets the player and removes any information about the current position in the playlist/queue. What's interesting is that when I...
If I'm halfway through a playlist and I stop listening for a few hours, the next time I open the app, for some reason it resets the player and removes any information about the current position in th...
Not applicable
627 Views
1 replies
0 likes
L'application me dit que j'utilise plus de 400Mo de place sur mon portable avec les musiques téléchargées alors que je n'ai aucune playlist pour le "hors connexion" ... Je pense que j'ai du supprimer une playlist téléchargée et les musiques sont rest...
L'application me dit que j'utilise plus de 400Mo de place sur mon portable avec les musiques téléchargées alors que je n'ai aucune playlist pour le "hors connexion" ... Je pense que j'ai du supprimer...
Not applicable
478 Views
1 replies
0 likes
Spotify needs to sort it out! All my play lists keep going so I have to download them again! And no song on my account will let me play just keeps saying song unavailable! Tidal it is now!!!
Spotify needs to sort it out! All my play lists keep going so I have to download them again! And no song on my account will let me play just keeps saying song unavailable! Tidal it is now!!!
Not applicable
370 Views
1 replies
0 likes
Hi there, I was having some problems getting Tinder and Spotify to work together but my anthem seems to be working now. The issue I now seem to be having is that I revoked access for the Tinder app on my Spotify account settings and I can't seem to f...
Hi there, I was having some problems getting Tinder and Spotify to work together but my anthem seems to be working now. The issue I now seem to be having is that I revoked access for the Tinder app o...
Not applicable
1124 Views
1 replies
0 likes
I've had Spotify on my Samsung Galaxy Note 4 for 2 years without issue. However in the last month my offline music keeps on disappearing and the app defaults to original settings, storing music on the phone rather than my SD card and the download tab...
I've had Spotify on my Samsung Galaxy Note 4 for 2 years without issue. However in the last month my offline music keeps on disappearing and the app defaults to original settings, storing music on th...
Not applicable
1609 Views
1 replies
0 likes
For one reason or another,my widget still said that Spotify was still open and showing that the music was puased. I already entered and exited the app,but I just want an answer to this glitch.
For one reason or another,my widget still said that Spotify was still open and showing that the music was puased. I already entered and exited the app,but I just want an answer to this glitch.
Community Legend
546 Views
3 replies
0 likes
Pô, ta enchendo o saco já, eu faço download para poder ouvir offline aí depois de algum tempo eu tenho que fazer download novamente. Como faço para a música ficar offline pra sempre? Esse app tá um lixo!
Pô, ta enchendo o saco já, eu faço download para poder ouvir offline aí depois de algum tempo eu tenho que fazer download novamente. Como faço para a música ficar offline pra sempre? Esse app tá um l...
Not applicable
1463 Views
1 replies
1 likes
Hi,Spotify crashes under certain circumstances when controlling it via Bluetooth AVRCPTo reproduce the issue:1) Start spotify2) Control it via Bluetooth (play/pause, next)3) Exit and force close spotify (important!)4) Press play/pause on the Bluetoot...
Hi, Spotify crashes under certain circumstances when controlling it via Bluetooth AVRCP To reproduce the issue: 1) Start spotify 2) Control it via Bluetooth (play/pause, next) 3) Exit and ...
Music Fan
2464 Views
4 replies
0 likes
Hi, Spotify often keeps playing when I'm in a phone call. I already cleared the data and reinstalled Spotify, but the problem persists. I have discovered it only happens when Spotify is in the background playing, but no notification icon is shown. Ho...
Hi, Spotify often keeps playing when I'm in a phone call. I already cleared the data and reinstalled Spotify, but the problem persists. I have discovered it only happens when S...
Music Fan
10164 Views
5 replies
0 likes
Hello all;I've been having an issue the past few weeks wherein the Spotify app icon does not appear either in the task bar to the left of the signal strength, et all, and also fails to appear on the lock screen. When this happens, the music can still...
Hello all; I've been having an issue the past few weeks wherein the Spotify app icon does not appear either in the task bar to the left of the signal strength, et all, and also fails to appear on ...
Regular
836 Views
6 replies
1 likes
I just noticed tonight that no matter if i'm listening ot music on my new LG V20 or LG G4 or my Windows 10 laptop that all the songs seem to be playing about a half a second to a full second faster than normal. Has anyone else had this issue?
I just noticed tonight that no matter if i'm listening ot music on my new LG V20 or LG G4 or my Windows 10 laptop that all the songs seem to be playing about a half a second to a full second faster t...
Not applicable
1865 Views
1 replies
3 likes
Hi, I am a Spotify premium user. I can't see my songs when I open my playlist on Android app (I can see my playlists but they are empty). I also cannot go to the artist page. I can listen and change songs by shuffle with my phone but cannot select a ...
Hi, I am a Spotify premium user. I can't see my songs when I open my playlist on Android app (I can see my playlists but they are empty). I also cannot go to the artist page. I can...
Casual Listener
668 Views
2 replies
0 likes
I can't access online with a Moto E.I turned off my phone and redowloaded the app multiple times but everytime I try to log in with my email or with other accounts linked to facebook profiles it says that there are problems and to try again later. My...
I can't access online with a Moto E. I turned off my phone and redowloaded the app multiple times but everytime I try to log in with my email or with other accounts linked to facebook profiles it sa...
Community Legend
429 Views
1 replies
0 likes
No modo offline, as musicas salvas, elas param de reproduzir e depois se eu vo para frente elas volta. o que pode ser?-------------------------En el modo fuera de línea, las canciones guardadas, dejan de jugar, entonces voy a enviarlos de vuelta. ¿qu...
No modo offline, as musicas salvas, elas param de reproduzir e depois se eu vo para frente elas volta. o que pode ser? ------------------------- En el modo fuera de línea, las canciones guardadas, ...
Not applicable
533 Views
1 replies
0 likes
Hello community,I have an Android phone and if I try to use the search option it won't let me use it most of the time, I keep getting the same error: "sorry, something went wrong".Can someone tell me what's going on?!Thanks!
Hello community, I have an Android phone and if I try to use the search option it won't let me use it most of the time, I keep getting the same error: "sorry, something went wrong". Can someone...
Community Legend
314 Views
1 replies
0 likes
I see people saying they have a lockscreen for Spotify, but its just not working correctly. I just got the new Glaxy S& Edge Plus and I don't see a lock screen at all. If I want to change a song I need to unlock my phone then change the song from the...
I see people saying they have a lockscreen for Spotify, but its just not working correctly. I just got the new Glaxy S& Edge Plus and I don't see a lock screen at all. If I want to change a song ...
Community Legend
1215 Views
3 replies
0 likes
When i listen music on the app and the screen of my smartphone is looked, I can't access the menu to skip songs. I must do my code and return to the app. But at first it work. Can someone help me
When i listen music on the app and the screen of my smartphone is looked, I can't access the menu to skip songs. I must do my code and return to the app. But at first it work. Can someone help me
Community Legend
1788 Views
1 replies
0 likes
when disconnecting from bluetooth device or headphones music doesnt pause and then starts playing on your phone's speakerphone. i've used many many apps and i'm still a paying customer of pandora and not sure on where i want to go but even pandora ha...
when disconnecting from bluetooth device or headphones music doesnt pause and then starts playing on your phone's speakerphone. i've used many many apps and i'm still a paying customer of pandora and...
351 Views
0 replies
1 likes
A constant problem I appear to be having is when my login to Spotify times out and I have to log back in all of my downloaded playlists are gone. This have eaten my data several times as I like listening to my playlists at work where I am on Cellular...
A constant problem I appear to be having is when my login to Spotify times out and I have to log back in all of my downloaded playlists are gone. This have eaten my data several times as I like liste...
318 Views
0 replies
0 likes
I updated my Spotify on my android. It's now making me re-download all my music. But nothing with download!!
I updated my Spotify on my android. It's now making me re-download all my music. But nothing with download!!
Roadie
479 Views
1 replies
0 likes
