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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375581 Views

541 replies

34 likes

Account
Free
  • 375581 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7533 Views

0 replies

7 likes

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  • 7 likes

Superuser Contribution Toda hora tem que fazer download da música?

Pô, ta enchendo o saco já, eu faço download para poder ouvir offline aí depois de algum tempo eu tenho que fazer download novamente. Como faço para a música ficar offline pra sempre? Esse app tá um lixo!

Casual Listener

Pô, ta enchendo o saco já, eu faço download para poder ouvir offline aí depois de algum tempo eu tenho que fazer download novamente. Como faço para a música ficar offline pra sempre? Esse app tá um l...

user-removed

Not applicable

1443 Views

1 replies

1 likes

  • 1443 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify crashes when controlled via Bluetooth remote (AVRCP)

Hi,Spotify crashes under certain circumstances when controlling it via Bluetooth AVRCPTo reproduce the issue:1) Start spotify2) Control it via Bluetooth (play/pause, next)3) Exit and force close spotify (important!)4) Press play/pause on the Bluetoot...

Music Fan

Hi, Spotify crashes under certain circumstances when controlling it via Bluetooth AVRCP To reproduce the issue: 1) Start spotify 2) Control it via Bluetooth (play/pause, next) 3) Exit and ...

Peter77

Music Fan

2392 Views

4 replies

0 likes

  • 2392 Views
  • 4 replies
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Spotify keeps playing during phone calls

Hi, Spotify often keeps playing when I'm in a phone call. I already cleared the data and reinstalled Spotify, but the problem persists. I have discovered it only happens when Spotify is in the background playing, but no notification icon is shown. Ho...

Music Fan

Hi,   Spotify often keeps playing when I'm in a phone call. I already cleared the data and reinstalled Spotify, but the problem persists.   I have discovered it only happens when S...

Peter77

Music Fan

9940 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Spotify app not appearing in task bar, unresponsive to Bluetooth.

Hello all;I've been having an issue the past few weeks wherein the Spotify app icon does not appear either in the task bar to the left of the signal strength, et all, and also fails to appear on the lock screen. When this happens, the music can still...

Regular

Hello all; I've been having an issue the past few weeks wherein the Spotify app icon does not appear either in the task bar to the left of the signal strength, et all, and also fails to appear on ...

saltedfish

Regular

748 Views

6 replies

1 likes

  • 748 Views
  • 6 replies
  • 1 likes

Superuser Contribution Music playing too fast

I just noticed tonight that no matter if i'm listening ot music on my new LG V20 or LG G4 or my Windows 10 laptop that all the songs seem to be playing about a half a second to a full second faster than normal. Has anyone else had this issue?

Casual Listener

I just noticed tonight that no matter if i'm listening ot music on my new LG V20 or LG G4 or my Windows 10 laptop that all the songs seem to be playing about a half a second to a full second faster t...

user-removed

Not applicable

1835 Views

1 replies

3 likes

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  • 1 replies
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Superuser Contribution I can't see the tracks in my playlist (Android)

Hi, I am a Spotify premium user. I can't see my songs when I open my playlist on Android app (I can see my playlists but they are empty). I also cannot go to the artist page. I can listen and change songs by shuffle with my phone but cannot select a ...

Casual Listener

Hi,   I am a Spotify premium user. I can't see my songs when I open my playlist on Android app (I can see my playlists but they are empty). I also cannot go to the artist page. I can...

emirbozkurt

Casual Listener

637 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Access online - Moto E

I can't access online with a Moto E.I turned off my phone and redowloaded the app multiple times but everytime I try to log in with my email or with other accounts linked to facebook profiles it says that there are problems and to try again later. My...

Newbie

I can't access online with a Moto E. I turned off my phone and redowloaded the app multiple times but everytime I try to log in with my email or with other accounts linked to facebook profiles it sa...

Joe

Community Legend

400 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Musicas param no meio quando estão sendo reproduzidas/ They stop music at the time being reproduced

No modo offline, as musicas salvas, elas param de reproduzir e depois se eu vo para frente elas volta. o que pode ser?-------------------------En el modo fuera de línea, las canciones guardadas, dejan de jugar, entonces voy a enviarlos de vuelta. ¿qu...

Newbie

No modo offline, as musicas salvas, elas param de reproduzir e depois se eu vo para frente elas volta. o que pode ser? ------------------------- En el modo fuera de línea, las canciones guardadas, ...

user-removed

Not applicable

511 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Search Option Not Fully Working

Hello community,I have an Android phone and if I try to use the search option it won't let me use it most of the time, I keep getting the same error: "sorry, something went wrong".Can someone tell me what's going on?!Thanks!

Newbie

Hello community, I have an Android phone and if I try to use the search option it won't let me use it most of the time, I keep getting the same error: "sorry, something went wrong". Can someone...

Joe

Community Legend

295 Views

1 replies

0 likes

  • 295 Views
  • 1 replies
  • 0 likes

No lock scree. Of Galaxy S6 Edge plus

I see people saying they have a lockscreen for Spotify, but its just not working correctly. I just got the new Glaxy S& Edge Plus and I don't see a lock screen at all. If I want to change a song I need to unlock my phone then change the song from the...

Casual Listener

I see people saying they have a lockscreen for Spotify, but its just not working correctly. I just got the new Glaxy S& Edge Plus and I don't see a lock screen at all. If I want to change a song ...

Joe

Community Legend

1188 Views

3 replies

0 likes

lock screen
Lockscreen control
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  • 3 replies
  • 0 likes

Menu to skip song

When i listen music on the app and the screen of my smartphone is looked, I can't access the menu to skip songs. I must do my code and return to the app. But at first it work. Can someone help me

Newbie

When i listen music on the app and the screen of my smartphone is looked, I can't access the menu to skip songs. I must do my code and return to the app. But at first it work. Can someone help me

Joe

Community Legend

1765 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

music pause is missing

when disconnecting from bluetooth device or headphones music doesnt pause and then starts playing on your phone's speakerphone. i've used many many apps and i'm still a paying customer of pandora and not sure on where i want to go but even pandora ha...

Casual Listener

when disconnecting from bluetooth device or headphones music doesnt pause and then starts playing on your phone's speakerphone. i've used many many apps and i'm still a paying customer of pandora and...

336 Views

0 replies

1 likes

  • 336 Views
  • 0 replies
  • 1 likes

[Android][Playlists] Do not automatically clear caches!

A constant problem I appear to be having is when my login to Spotify times out and I have to log back in all of my downloaded playlists are gone. This have eaten my data several times as I like listening to my playlists at work where I am on Cellular...

Newbie

A constant problem I appear to be having is when my login to Spotify times out and I have to log back in all of my downloaded playlists are gone. This have eaten my data several times as I like liste...

305 Views

0 replies

0 likes

Android
Playlists
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Update, now wont dowload

I updated my Spotify on my android. It's now making me re-download all my music. But nothing with download!!

Casual Listener

I updated my Spotify on my android. It's now making me re-download all my music. But nothing with download!!

ag2526

Roadie

453 Views

1 replies

0 likes

Account
Other
Premium
  • 453 Views
  • 1 replies
  • 0 likes

Solved!! Sd card issue tablet running android 5.1

Hi there, I have got a tablet CHUWI Hi12 and I just got a 64GB mini sd card from Scandisk and Spotify does not seem to recognize it. The tablet recognizes the sd card but Spotify won't give me the 'storage' option. I have tried deleting cache, reinst...

Regular

Hi there,   I have got a tablet CHUWI Hi12 and I just got a 64GB mini sd card from Scandisk and Spotify does not seem to recognize it.  The tablet recognizes the sd card but Spotify won't...

Joe

Community Legend

4817 Views

9 replies

0 likes

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  • 9 replies
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Spotify stops all of sudden when I do other activities on phone.

When I play any song, and open other apps or just stay in main screen, the app stops more than 90% of chance all of sudden. And it even didn't stay where it played the last after stopping, song starts from the first if I push play button again. I thi...

Visitor

When I play any song, and open other apps or just stay in main screen, the app stops more than 90% of chance all of sudden. And it even didn't stay where it played the last after stopping, song start...

Joe

Community Legend

262 Views

1 replies

0 likes

  • 262 Views
  • 1 replies
  • 0 likes

No scrolling of current track title

On Android 6 the current spotify version 4.5 doesn't scroll the current track title anymore. Issue is that you can't read the current chapter of a audiobook anymore.That's really bad 'cause there isn't still a sleep timer and now saving of the curren...

Casual Listener

On Android 6 the current spotify version 4.5 doesn't scroll the current track title anymore. Issue is that you can't read the current chapter of a audiobook anymore. That's really bad 'cause there...

kiwix

Casual Listener

543 Views

1 replies

0 likes

  • 543 Views
  • 1 replies
  • 0 likes

Starts by itself and streams data over mobile network

Account: Premium FamilyPhone: Sony Z2 Every now and then when I’m picking up my phone I notice that Spotify has started by itself and is streaming music over the mobile network although the ‘”download via mobile network” setting is turned off. Very, ...

Casual Listener

Account: Premium Family Phone: Sony Z2   Every now and then when I’m picking up my phone I notice that Spotify has started by itself and is streaming music over the mobile network although th...

qw3rt33

Gig Goer

548 Views

4 replies

0 likes

  • 548 Views
  • 4 replies
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New on spotify - Discover doesn't suggest anything

I've been using spotify for a couple of days now, but when I click on "discover" it still asks me to listen to music before it can suggest me anything based on my taste.Does this normally take so long or is it a bug?

Casual Listener

I've been using spotify for a couple of days now, but when I click on "discover" it still asks me to listen to music before it can suggest me anything based on my taste. Does this normally take so l...

Chris2509

Casual Listener

350 Views

2 replies

0 likes

  • 350 Views
  • 2 replies
  • 0 likes