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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6852 Views

0 replies

7 likes

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Switching data provider in dual sim phone cause bug in Spotify

I'll do my best to describe the problem since English is not my main language. When I use Spotify Premium on my Galaxy S7 Dual SIM (G930FD), the download music function only worked with one SIM at any time.I have data plan on both SIMs, so I can do a...

Regular

I'll do my best to describe the problem since English is not my main language.   When I use Spotify Premium on my Galaxy S7 Dual SIM (G930FD), the download music function only worked with one ...

Arundas

Music Fan

2244 Views

3 replies

0 likes

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Cracking noise on all music

Hy!I have been experiencing a cracking noise on all my songs when the screen of my phone (lg g3) is off. When the screen is on i dont seem to have the issue. I have it on both steamed and downloaded songs.Ive already tried an clean reinstall, switchi...

Newbie

Hy! I have been experiencing a cracking noise on all my songs when the screen of my phone (lg g3) is off. When the screen is on i dont seem to have the issue. I have it on both steamed and downloa...

yaskyp

Newbie

389 Views

1 replies

2 likes

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  • 2 likes

Playlists playing in random order NO MATTER WHAT

I've tried suggestions from previous questions of a similar nature, but I cannot get my playlists to play in the order in which I have them in my playlists. Not on my android device, desktop app or the web player. It's driving me crazy. It's really i...

Newbie

I've tried suggestions from previous questions of a similar nature, but I cannot get my playlists to play in the order in which I have them in my playlists. Not on my android device, desktop app or t...

183 Views

0 replies

0 likes

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Move music from phone to spotify

I know you can do it from the computer but i was wondering if i have fails that i downloaded straight from a website on my android phone, can i play those songs on spotify, or do i have to move the songs to the computer and then put them on Spotify

Casual Listener

I know you can do it from the computer but i was wondering if i have fails that i downloaded straight from a website on my android phone, can i play those songs on spotify, or do i have to move the s...

210 Views

0 replies

0 likes

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Future Never gon lose

Can yall please put never gon lose again on Spotify please

Newbie

Can yall please put never gon lose again on Spotify please

sydneyhazelton

Casual Listener

344 Views

1 replies

0 likes

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It keeps deleting my downloaded music

This has happened twice just today: suddenly all the music i had downloaded is just gone and the storage device has changed (I keep my music in my sd card and suddenly it changes to the phone memory) when i change it again it says that it is using li...

Newbie

This has happened twice just today: suddenly all the music i had downloaded is just gone and the storage device has changed (I keep my music in my sd card and suddenly it changes to the phone memory)...

hportal

Casual Listener

676 Views

1 replies

0 likes

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Playlist Radio autoplays after connecting to wifi

I will pause my playlist, close out of Spotify, and when my phone connects to any wifi network the app starts autoplaying a playlist radio based on the last playlist I listened to. I have streaming set to wifi only.It wastes my battery if I leave my ...

Visitor

I will pause my playlist, close out of Spotify, and when my phone connects to any wifi network the app starts autoplaying a playlist radio based on the last playlist I listened to. I have streaming s...

456 Views

0 replies

1 likes

autoplay
Radio
Troubleshooting
wifi
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Solved!! Creating a white theme for Android - icons, fonts etc..

I thought that if I posted in ideas, I might not get the attention I wanted from staff. I want to create a white theme to submit as an idea, but I want to know where I can find all the icons, fonts, text sizes etc.A moderator can move it to ideas if ...

Visitor

I thought that if I posted in ideas, I might not get the attention I wanted from staff. I want to create a white theme to submit as an idea, but I want to know where I can find all the icons, fonts, ...

Joe

Community Legend

5050 Views

2 replies

0 likes

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Spotify doesn´t work on my Moto G

Hi!!! I need help, my spotify doesn´t work on my Moto G (3rd generation), android 6.0 and spotify Free acount and spotify version 6.0.0.864 armV7. To one day to another my spotify doesn´t play nothing on my phone, all my playlist and spotify list are...

Newbie

Hi!!!   I need help, my spotify doesn´t work on my Moto G (3rd generation), android 6.0 and spotify Free acount and spotify version 6.0.0.864 armV7. To one day to another my spotify doesn´t pl...

705 Views

0 replies

0 likes

Android 6.0
Android App
Moto G
spotify free
spotify grey playlist
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Can no longer play songs

I was listening to a song which stopped suddenly and went to an ad and then froze. After that I couldn't play and of the songs in my library. I tried logging off and logging in but couldn't log back in. I use Facebook and even though I logged into my...

Newbie

I was listening to a song which stopped suddenly and went to an ad and then froze. After that I couldn't play and of the songs in my library. I tried logging off and logging in but couldn't log back ...

337 Views

0 replies

0 likes

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Downloaded Playlist: some songs doesn't start playing

Hi, i have an android 5 device.I've downloaded a playlist.In offline mode some of the songs ( not all of them ) doesn't play.They stay at 0:00.If I'm online it works... I've tried downloading them again, still not working.

Casual Listener

Hi,   i have an android 5 device. I've downloaded a playlist. In offline mode some of the songs ( not all of them ) doesn't play. They stay at 0:00. If I'm online it works...   I've...

Joe

Community Legend

536 Views

3 replies

0 likes

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Wont send

Used to be able to send songs not anymore for some reason. I'm still able to receive them. Pure stumped. Anyone shed some ?

Casual Listener

Used to be able to send songs not anymore for some reason. I'm still able to receive them. Pure stumped. Anyone shed some 💡?

Dezadery

Casual Listener

370 Views

2 replies

0 likes

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How to SWITCH OFF SHUFFLE completely?

I am wondering how i can switch off SHUFFLE and which indicator shows me that SHIFFLE IS OFF. Whithin my android app theres always a green shuffle button shown. Tapping on this button results in nothing. Neither a color change of the button nor an ot...

Newbie

I am wondering how i can switch off SHUFFLE and which indicator shows me that SHIFFLE IS OFF. Whithin my android app theres always a green shuffle button shown. Tapping on this button results in noth...

LordyKillz

Newbie

42601 Views

10 replies

2 likes

Shuffle play
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help me with random spontaniusly app reset

hi spotify assistant, i have random reset of entire installation of spotify on my device android (samsung note8 and lg g3). randomically and after turn off the device sometimes i lost all the spotify settings and entire offline music saved in externa...

Newbie

hi spotify assistant, i have random reset of entire installation of spotify on my device android (samsung note8 and lg g3). randomically and after turn off the device sometimes  i lost all the s...

645 Views

0 replies

0 likes

offline issue
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Smart offline Mode

Hey Friends,Ever since I updated to Android Marshmallow the "smart offline mode" feature in Spotify (where it will go into offline mode automatically when you are not connected to a wifi network) seems to have gone missing. I'm just wondering if anyo...

Newbie

Hey Friends, Ever since I updated to Android Marshmallow the "smart offline mode" feature in Spotify (where it will go into offline mode automatically when you are not connected to a wifi network)...

374 Views

0 replies

1 likes

  • 374 Views
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Wont play unless the app is in the foreground and the phone is unlocked

Hi, I recently got spotify premium and if I play a song on my phone then lock my phone while the app is still in the foreground, it will continue to play. However, once the song ends it will not go on to the next song. Additionally if I open up the a...

Casual Listener

Hi, I recently got spotify premium and if I play a song on my phone then lock my phone while the app is still in the foreground, it will continue to play. However, once the song ends it will not go o...

osornios

Spotify Star

3332 Views

3 replies

0 likes

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Spotify don't recognize music on SD card

So I had to get my cellphone repaired, and for safety issues I took off the SD card, and now that I have my cellphone back all the music I previously download on the SD card it's not available, like I have never downloaded it.Sorry if I write anythin...

Casual Listener

So I had to get my cellphone repaired, and for safety issues I took off the SD card, and now that I have my cellphone back all the music I previously download on the SD card it's not available, like ...

NicolasRivas91

Casual Listener

619 Views

4 replies

0 likes

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Discover weekly

My discover weekly playlist is 80% in french or other languages i don't understand. I'm from Poland, don't listen to french music so i have no idea why this happens. It has happened before. Does anyone know hot to solve the problem?

Casual Listener

My discover weekly playlist is 80% in french or other languages i don't understand. I'm from Poland, don't listen to french music so i have no idea why this happens. It has happened before. Does anyo...

Joe

Community Legend

527 Views

3 replies

0 likes

  • 527 Views
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Android phone shown as multiple devices in offline devices

Hi,my Android phone (Sony Z3 compact, Android 6.0) is the only device I use for Spotify however it shows up as multiple Android devices in the offline manager. This leads quite often to the message that I already have 3 offline devices and the app de...

Casual Listener

Hi, my Android phone (Sony Z3 compact, Android 6.0) is the only device I use for Spotify however it shows up as multiple Android devices in the offline manager. This leads quite often to the message...

GeneralError

Casual Listener

889 Views

3 replies

1 likes

  • 889 Views
  • 3 replies
  • 1 likes