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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375541 Views

541 replies

34 likes

Account
Free
  • 375541 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7533 Views

0 replies

7 likes

  • 7533 Views
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  • 7 likes

login error with facebook on android

PLEASE I NEED MUSIC hard times these past months actually... i can no longer listen to my music.and i need some serious help! when i open the spotify app i press the button ''login with facebook'' it tries to connect but then tells me "wrong username...

Newbie

PLEASE I NEED MUSIC   hard times these past months actually... i can no longer listen to my music. and i need some serious help!   when i open the spotify app i press the button ''logi...

ag2526

Roadie

1008 Views

1 replies

0 likes

Android
Facebook
Login Errors
  • 1008 Views
  • 1 replies
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Solved!! Track info can't be read in notifications

Unfortunately, the track info for the current Spotify song playing can't be seen on the notification shade. I have a feeling it is something do with the MIUI 8 ROM, as I recall that when I was on MIUI 7 this was not a problem for Spotify (although it...

Casual Listener

Unfortunately, the track info for the current Spotify song playing can't be seen on the notification shade. I have a feeling it is something do with the MIUI 8 ROM, as I recall that when I was on MIU...

ubiq1

Casual Listener

4474 Views

5 replies

0 likes

illegible
invisible
MIUI
notification center
text
Xiaomi
  • 4474 Views
  • 5 replies
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Google Cast support is now completely broken

First I had the issue that Spotify randomly paused while streaming to my Google Cast Audio. I discovered this mostly occurred when you skip back and forth through the track, as if the Spotify app 'forgets' to refill the Google Cast audio buffer or so...

Casual Listener

First I had the issue that Spotify randomly paused while streaming to my Google Cast Audio. I discovered this mostly occurred when you skip back and forth through the track, as if the Spotify app 'fo...

NiallB_EquiGeek

Regular

1474 Views

1 replies

4 likes

  • 1474 Views
  • 1 replies
  • 4 likes

Only offline playlists are available when abroad

Hi, I live in the UK but I often travel to Ireland to see friends and family. When I'm back in Ireland I notice that only my offline playlists are available even though I have roaming turned on. My partner also experiences this issue when he is in Ir...

Casual Listener

Hi,   I live in the UK but I often travel to Ireland to see friends and family.  When I'm back in Ireland I notice that only my offline playlists are available even though I have roaming ...

Francobulghe

Newbie

542 Views

4 replies

0 likes

  • 542 Views
  • 4 replies
  • 0 likes

My created playlist doesn't show

I have only one playlist created by me. I've colected songs that I like for about a year. But suddenly, that playlist didn't show anymore. That's on my Android Phone, because in the computer the playlist is still there.Any ideas how I can get back my...

Casual Listener

I have only one playlist created by me. I've colected songs that I like for about a year. But suddenly, that playlist didn't show anymore. That's on my Android Phone, because in the computer the play...

Macavity

Newbie

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

Solved!! Saving music to SD as internal storage on Moto G (3rd Gen) Marshmallow

Hello,I updated my Moto G (3rd Gen) to Marshmallow and I can't save my offline music to the SD card. The SD card is formated and encrypted with the Marshmallow option for using it as an extended internal memory. I tried every google solution such as ...

Casual Listener

Hello, I updated my Moto G (3rd Gen) to Marshmallow and I can't save my offline music to the SD card. The SD card is formated and encrypted with the Marshmallow option for using it as an extend...

leosvale1

Newbie

13736 Views

4 replies

0 likes

internal storage
marshmallow
Moto G
saving music
Sd
  • 13736 Views
  • 4 replies
  • 0 likes

Superuser Contribution undownloading offline content issue

This has happened twice. The spotify app has forgotten where the data was on the phone, or something along those lines, and chosen to use my data to stream the songs rather than working off of the predownloaded songs. when I check the app storage usa...

Visitor

This has happened twice. The spotify app has forgotten where the data was on the phone, or something along those lines, and chosen to use my data to stream the songs rather than working off of the pr...

user-removed

Not applicable

623 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Problems with shuffle

HI guys, I've made the switch from google play music and I can't work out how to do something that should be simple. I like to find an artist and then shuffle ALL songs by that artist. When I try to do it on Spotify I click shuffle, let's say for U2 ...

Casual Listener

HI guys,    I've made the switch from google play music and I can't work out how to do something that should be simple.   I like to find an artist and then shuffle ALL songs by tha...

andypa1

Casual Listener

992 Views

4 replies

1 likes

  • 992 Views
  • 4 replies
  • 1 likes

Radio function and Google Home

When using the functionality Radio I see"More numbers are charged while you listen"This does not function i.c.m. Chromecast Audio / Google Home.There are not loaded more numbers.When playing "Your Daily Mix" the same problem.(Using Samsung tablet and...

Newbie

When using the functionality Radio I see "More numbers are charged while you listen" This does not function i.c.m. Chromecast Audio / Google Home. There are not loaded more numbers. When playing ...

403 Views

0 replies

0 likes

  • 403 Views
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  • 0 likes

Superuser Contribution Cobraram o premium mas sou free

Já faz 1 semana o premium no meu cartão (2x aliás) e minha conta é free ainda. Já realizei TODOS os procedimentos do "solução de problemas" do site.....sai r fiz login novamente, desinstalei e instalei...já verifiquei se tenho mais de 1 conta....

Casual Listener

Já faz 1 semana o premium no meu cartão (2x aliás) e minha conta é free ainda. Já realizei TODOS os procedimentos do "solução de problemas" do site.....sai r fiz login novamente, desinstalei e instal...

Deb90

Casual Listener

398 Views

2 replies

0 likes

  • 398 Views
  • 2 replies
  • 0 likes

Volume increase when switching songs and unpausing music (Stock Galaxy S6)

I have a stock Galaxy S6. Newest versions of Android and Spotify, but this problem has been occurring since I got the phone last spring.When I switch tracks, Spotify amps the volume up to shrieking levels for a second or so before regulating itself. ...

Newbie

I have a stock Galaxy S6. Newest versions of Android and Spotify, but this problem has been occurring since I got the phone last spring. When I switch tracks, Spotify amps the volume up to shrieki...

Crnchee

Newbie

1159 Views

1 replies

0 likes

  • 1159 Views
  • 1 replies
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Occupied space on my phone; I have removed tracks. But no change.

I am frustrated with this. I am paying every month for enjoying music on spotify, but it is now getting really annoying. I can not free up space on my phone. I cant get rid of those downloaded tracks on spotify. I am afraid I should stop being a perm...

Newbie

I am frustrated with this. I am paying every month for enjoying music on spotify, but it is now getting really annoying. I can not free up space on my phone. I cant get rid of those downloaded t...

iklemp

Music Fan

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Mixtapes stuck on last song

All my Mixtapes are stuck on the last song and not loading more song as it plays along. All the Mixtapes also haven't changed their songs in a week. Might have something to do with listening to the Mixtapes through the Desktop Client or Sonos, since ...

Music Fan

All my Mixtapes are stuck on the last song and not loading more song as it plays along. All the Mixtapes also haven't changed their songs in a week.   Might have something to do with listening...

iklemp

Music Fan

672 Views

2 replies

0 likes

Android
Mixtapes
  • 672 Views
  • 2 replies
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Superuser Contribution Downloading offline music every month!!!

Every month I download my music to my SD card to use in offline mode. Its fine for a while then it becomes unavailable. I then have to download it all again. Then it's fine for a while, then it's gone again. This is really driving me up the wall, to ...

Casual Listener

Every month I download my music to my SD card to use in offline mode. Its fine for a while then it becomes unavailable. I then have to download it all again. Then it's fine for a while, then it's gon...

jaidenthomas

Casual Listener

657 Views

2 replies

0 likes

Account
  • 657 Views
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Superuser Contribution Spotify crashes a few seconds after start up.

Everytime i start spotify on my phone (Nexus 6P) it will load up for a few seconds then close down witht the message "Spotify has stopped."This happened on my desktop awhile ag but a reinstall fixed that issue.I have tried deleting cache, reinstaling...

Casual Listener

Everytime i start spotify on my phone (Nexus 6P) it will load up for a few seconds then close down witht the message "Spotify has stopped." This happened on my desktop awhile ag but a reinstall fixe...

skittles99

Casual Listener

609 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution [Bug?] Spotify resets/loses the last played song in a playlist

If I'm halfway through a playlist and I stop listening for a few hours, the next time I open the app, for some reason it resets the player and removes any information about the current position in the playlist/queue. What's interesting is that when I...

Newbie

If I'm halfway through a playlist and I stop listening for a few hours, the next time I open the app, for some reason it resets the player and removes any information about the current position in th...

user-removed

Not applicable

599 Views

1 replies

0 likes

  • 599 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stockage de la musique sur le portable

L'application me dit que j'utilise plus de 400Mo de place sur mon portable avec les musiques téléchargées alors que je n'ai aucune playlist pour le "hors connexion" ... Je pense que j'ai du supprimer une playlist téléchargée et les musiques sont rest...

Newbie

L'application me dit que j'utilise plus de 400Mo de place sur mon portable avec les musiques téléchargées alors que je n'ai aucune playlist pour le "hors connexion" ... Je pense que j'ai du supprimer...

user-removed

Not applicable

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs not playing

Spotify needs to sort it out! All my play lists keep going so I have to download them again! And no song on my account will let me play just keeps saying song unavailable! Tidal it is now!!!

Newbie

Spotify needs to sort it out! All my play lists keep going so I have to download them again! And no song on my account will let me play just keeps saying song unavailable! Tidal it is now!!!

user-removed

Not applicable

354 Views

1 replies

0 likes

  • 354 Views
  • 1 replies
  • 0 likes

Superuser Contribution Tinder/Spotify

Hi there, I was having some problems getting Tinder and Spotify to work together but my anthem seems to be working now. The issue I now seem to be having is that I revoked access for the Tinder app on my Spotify account settings and I can't seem to f...

Visitor

Hi there, I was having some problems getting Tinder and Spotify to work together but my anthem seems to be working now. The issue I now seem to be having is that I revoked access for the Tinder app o...

user-removed

Not applicable

1097 Views

1 replies

0 likes

  • 1097 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline playlist keeps disappearing

I've had Spotify on my Samsung Galaxy Note 4 for 2 years without issue. However in the last month my offline music keeps on disappearing and the app defaults to original settings, storing music on the phone rather than my SD card and the download tab...

Newbie

I've had Spotify on my Samsung Galaxy Note 4 for 2 years without issue. However in the last month my offline music keeps on disappearing and the app defaults to original settings, storing music on th...

user-removed

Not applicable

1571 Views

1 replies

0 likes

  • 1571 Views
  • 1 replies
  • 0 likes