Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
115870 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Newbie
232999 Views
149 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
592909 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
486685 Views
580 replies
42 likes
Hello,I'm Ahmet. From Turkey. İn the İstanbul. I'm using phone Samsung Note 5. Background not runing.. Clear all apps the spotify closed. I'm sure. This problem with great solutions.Regards..
Hello, I'm Ahmet. From Turkey. İn the İstanbul. I'm using phone Samsung Note 5. Background not runing.. Clear all apps the spotify closed. I'm sure. This problem with great solutions. Regards..
316 Views
0 replies
0 likes
De la nada dejó de reproducir las playlist parece que si las reproduce pero no. Y salta de canciones sólo
De la nada dejó de reproducir las playlist parece que si las reproduce pero no. Y salta de canciones sólo
687 Views
0 replies
0 likes
I was on facebook while spotify was runnign background, when i "liked" any post, the song stopped like for 2 or 3 second
I was on facebook while spotify was runnign background, when i "liked" any post, the song stopped like for 2 or 3 second 😞
663 Views
0 replies
0 likes
Is there any place you can see your previous weekly recommendation lists ?
Is there any place you can see your previous weekly recommendation lists ?
405 Views
0 replies
0 likes
Hi there,for some reason, all my stored music on my SD card wasn't readable anymore after a crash so I decided to re-download them. But now, for undisclosed reasons, Spotify refuses to save them onto the SD card. I also tried to move the com.spotify....
Hi there, for some reason, all my stored music on my SD card wasn't readable anymore after a crash so I decided to re-download them. But now, for undisclosed reasons, Spotify refuses to save them ...
460 Views
0 replies
0 likes
Queria esclarecimentos! ?
Queria esclarecimentos! ?
Not applicable
380 Views
1 replies
0 likes
Every time I try to play and hear music on my android phone Spotify tells me that I need a premium account.Isn't it possible anymore to hear ANY music on the phone if you don't have a premium account??
Every time I try to play and hear music on my android phone Spotify tells me that I need a premium account. Isn't it possible anymore to hear ANY music on the phone if you don't have a premium accou...
Casual Listener
463 Views
1 replies
0 likes
Tengo un alcatel pop 4 y la musica de spotify se detiene al hacer cualquier accion fuera de la app, alguna solucion?
Tengo un alcatel pop 4 y la musica de spotify se detiene al hacer cualquier accion fuera de la app, alguna solucion?
Not applicable
1134 Views
1 replies
0 likes
Lo que sucede es que hay algunas canciones que no se reproducen en spotify no estan en gris y nada pero si busco alguna otra version de la cancion si se reproduce y no se porque. Me prodrian ayudar
Lo que sucede es que hay algunas canciones que no se reproducen en spotify no estan en gris y nada pero si busco alguna otra version de la cancion si se reproduce y no se porque. Me prodrian ayudar
Not applicable
425 Views
1 replies
0 likes
Hola. Tengo problemas para iniciar sesión en la app, pongo mi usuario y clave y me dice que están incorrectos pero en la web si me los reconoce. Tengo cuenta premium
Hola. Tengo problemas para iniciar sesión en la app, pongo mi usuario y clave y me dice que están incorrectos pero en la web si me los reconoce. Tengo cuenta premium
Not applicable
907 Views
1 replies
0 likes
Hi, I have Spotify Premium on a Nexus 10, Android 5.1.1.This tablet is connected by HDMI to an audio receiver, tv switched off. Everything works fine until the screen of the tablet goes black, off. At that moment the sound through the receiver stops....
Hi, I have Spotify Premium on a Nexus 10, Android 5.1.1. This tablet is connected by HDMI to an audio receiver, tv switched off. Everything works fine until the screen of the table...
Casual Listener
2303 Views
1 replies
0 likes
Can log in via browser or desktop app, but my android app consistently displays this message: "We're currently experiencing problems. please try again later" Halp
Can log in via browser or desktop app, but my android app consistently displays this message: "We're currently experiencing problems. please try again later" Halp
Casual Listener
2259 Views
5 replies
0 likes
I have Spotify on my S6 Edge and an Android stereo in my vehicle. Opening Spotify on both up until recently would go right to my playlists. Now it goes to the home screen showing 'recently played' and 'just for you'. Why is this happening? I just wan...
I have Spotify on my S6 Edge and an Android stereo in my vehicle. Opening Spotify on both up until recently would go right to my playlists. Now it goes to the home screen showing 'recently playe...
Newbie
3574 Views
5 replies
5 likes
Hi all, do you know how to go back to previous song using headphone buttons? To go to the next song is double click... What about going back?Thanks, Lorenzo
Hi all, do you know how to go back to previous song using headphone buttons? To go to the next song is double click... What about going back? Thanks, Lorenzo
1765 Views
0 replies
0 likes
I have lost all my music again. 7 times this has happened. Last time time I made a post got no reply. Has happened on my old phone and new. Both Samsung. Happens while listening off line. Music stops and all songs gone. There are no battery savers or...
I have lost all my music again. 7 times this has happened. Last time time I made a post got no reply. Has happened on my old phone and new. Both Samsung. Happens while listening off line. Music stops...
Regular
433 Views
1 replies
0 likes
Ok so I have Spotify on my Android phone and my Windows computer. I download all music to my phone and don't even bother with the laptop. Suddenly, my music vanished out of my library. I looked up one of the songs I had saved. "Country Song" by Seeth...
Ok so I have Spotify on my Android phone and my Windows computer. I download all music to my phone and don't even bother with the laptop. Suddenly, my music vanished out of my library. I looked up on...
Regular
458 Views
1 replies
0 likes
I paid for prenium account then cancelled subscription but the money is still on accpunt how do i restart or continue my prenium account i paid yesterday i dont want to pay twice thanks
I paid for prenium account then cancelled subscription but the money is still on accpunt how do i restart or continue my prenium account i paid yesterday i dont want to pay twice thanks
304 Views
0 replies
0 likes
Olá, como faço para informar que paguei o mesmo boleto duas vezes? O segundo pagamento será debitado da minha conta hoje. Como solucionar?
Olá, como faço para informar que paguei o mesmo boleto duas vezes? O segundo pagamento será debitado da minha conta hoje. Como solucionar?
302 Views
0 replies
0 likes
Buongiorno, da due giorni ci sono gli ascolti bloccati per un brano. Di solito si blocca ma dopo un giorno si aggiorna, questa volta no. Vi è mai capitato? C'è qualche soluzione?
Buongiorno, da due giorni ci sono gli ascolti bloccati per un brano. Di solito si blocca ma dopo un giorno si aggiorna, questa volta no. Vi è mai capitato? C'è qualche soluzione?
Not applicable
4009 Views
2 replies
0 likes
Hi there, when i close the app my account logs out automatically and i cant fix it, i have to log in every time i use Spotify and i cant have my offline playlistPlz helpThanks!
Hi there, when i close the app my account logs out automatically and i cant fix it, i have to log in every time i use Spotify and i cant have my offline playlist Plz help Thanks!
Community Legend
1010 Views
2 replies
0 likes
