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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

119441 Views

27 replies

4 likes

  • 119441 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

241051 Views

156 replies

11 likes

Android
autoplay
bluetooth
  • 241051 Views
  • 156 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

602192 Views

79 replies

3 likes

  • 602192 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

494955 Views

581 replies

42 likes

Account
Free
  • 494955 Views
  • 581 replies
  • 42 likes

Is there anyway to listen to explicit songs on release radar?

The cut outs in the middle of the songs are annoying and if i wanna save the song i have to look up the explicit version. There should just be a switch in the playlist bio, or settings, for explicit songs to appear in the playlist queue. I was just w...

Newbie

The cut outs in the middle of the songs are annoying and if i wanna save the song i have to look up the explicit version. There should just be a switch in the playlist bio, or settings, for explicit ...

636 Views

0 replies

7 likes

  • 636 Views
  • 0 replies
  • 7 likes

Music Not Playing

My music says it is playing but my headphones are in and they are max volume and I hear nothing. Sometimes it stays 0:00 and doesn't play and sometimes it plays the first second of a song and then mutes it!!! What do I do?

Newbie

My music says it is playing but my head phones are in and they are max volume and I hear nothing. Sometimes it stays 0:00 and doesn't play and sometimes it plays the first second of a song and then ...

309 Views

0 replies

0 likes

  • 309 Views
  • 0 replies
  • 0 likes

Device full

...so why's I been charge for something am not able to use ..my account said my device is full but my music doesn't go to my device ..i want a telephone number to speak to a human

Newbie

...so why's I been charge for something am not able to use ..my account said my device is full but my music doesn't go to my device ..i want a telephone number to speak to a human

308 Views

0 replies

0 likes

  • 308 Views
  • 0 replies
  • 0 likes

songs skipping and stopping randomly

I need help. Whenever I try to play songs on spotify, it skips and stops randomly without me doing anything. I've tried re-installing it, but it doesn't work.

Visitor

I need help. Whenever I try to play songs on spotify, it skips and stops randomly without me doing anything. I've tried re-installing it, but it doesn't work.

user-removed

Not applicable

538 Views

2 replies

0 likes

  • 538 Views
  • 2 replies
  • 0 likes

Solved!! Can't log in with Android!!!

What the **bleep**? I still have a premium account and can't log in as usual on my Android through my Facebook account! It funktions only through my computer.And no customer service???

Newbie

What the **bleep**? I still have a premium account and can't log in as usual on my Android through my Facebook account! It funktions only through my computer. And no customer service???

ErickRGuetta

Community Legend

634 Views

1 replies

0 likes

  • 634 Views
  • 1 replies
  • 0 likes

Lock screen

I have the samsung s7 edge. I will play a song on spotify and the song information will show in the lockscreen, which I do not mind, but when I stop listening the song and close out spotify the song information still shows on the lockscreen. I have t...

Casual Listener

I have the samsung s7 edge. I will play a song on spotify and the song information will show in the lockscreen, which I do not mind, but when I stop listening the song and close out spotify the song ...

Joe

Community Legend

1584 Views

8 replies

0 likes

  • 1584 Views
  • 8 replies
  • 0 likes

A lot of Unavaible music

I'm getting the artist but unavaible music

Newbie

I'm getting the artist but unavaible music

kirashi

Community Legend

649 Views

2 replies

1 likes

  • 649 Views
  • 2 replies
  • 1 likes

Songs stop altogether

So I use a Kindle Fire, and every time an ad finishes playing my playlist won't continue it just stops. So when I click on a song it tells me to go ad free with premium. Also, after awhile of playing songs (maybe 10 to 20 minutes) the playlist will s...

Regular

So I use a Kindle Fire, and every time an ad finishes playing my playlist won't continue it just stops. So when I click on a song it tells me to go ad free with premium. Also, after awhile of playing...

320 Views

0 replies

0 likes

  • 320 Views
  • 0 replies
  • 0 likes

After android 6.0.1 update spotify won't open

I just got done updating my Galaxy S5 with the latest android update and now Spotify will not open. If I press on Spotify, it acts like it is doing something (screen goes blank) but then will return to my home screen. All I know is it stopped working...

Newbie

I just got done updating my Galaxy S5 with the latest android update and now Spotify will not open. If I press on Spotify, it acts like it is doing something (screen goes blank) but then will re...

ChicanoBob

Newbie

5907 Views

8 replies

3 likes

  • 5907 Views
  • 8 replies
  • 3 likes

Spotify UI differences between phones

Well on my Nexus 6p i have the old boaring silde menu but on my friend's Galaxy S7 Edge he has a new UI which i know ios has how do i enable the new UI if i can

Casual Listener

Well on my Nexus 6p i have the old boaring silde menu but on my friend's Galaxy S7 Edge he has a new UI which i know ios has how do i enable the new UI if i can

Joe

Community Legend

719 Views

2 replies

0 likes

  • 719 Views
  • 2 replies
  • 0 likes

Notification icon and music controls crash while playing

6.9.0.1212 ARMv7Playing music, notification icon is displayed and pulling down from top of phone displays music controls. But before long, icon disappears, so need to find Spotify icon to get to controls. Also have seen the music controls disappear w...

Regular

6.9.0.1212 ARMv7 Playing music, notification icon is displayed and pulling down from top of phone displays music controls. But before long, icon disappears, so need to find Spotify icon to get to co...

559 Views

0 replies

0 likes

controls crash
Crash
Notification Icon
  • 559 Views
  • 0 replies
  • 0 likes

High pitched noise during song

Recently a random high pitched noise will sound during a track. This isn't a botched track, this happens with various songs (which will then play fine later). It will only stop when force closed, pausing the song does nothing. Anyone else had this ha...

Casual Listener

Recently a random high pitched noise will sound during a track. This isn't a botched track, this happens with various songs (which will then play fine later). It will only stop when force closed, pau...

2028 Views

0 replies

2 likes

  • 2028 Views
  • 0 replies
  • 2 likes

No sound whilst playing tracks

This has been happening alot recently but when I play a track, it shows it as playing but no sound is heard. When I pause the track, it goes back to the beginning of the song. I've tried force closing the app, as well as reinstalling but neither work...

Casual Listener

This has been happening alot recently but when I play a track, it shows it as playing but no sound is heard. When I pause the track, it goes back to the beginning of the song. I've tried force closin...

390 Views

0 replies

0 likes

  • 390 Views
  • 0 replies
  • 0 likes

singles section om artist page missing on Spotify app for Android

i noticed the last two time i used Spotify that the singles section on an artist page on the Spotify app for Android is missing. for example, on Metallica's artist page, it show the New Releases, Popular, Artist Radio, Related Artist, On Tour, Albums...

Music Fan

i noticed the last two time i used Spotify that the singles section on an artist page on the Spotify app for Android is missing.    for example, on Metallica's artist page, it show the Ne...

chrisbizarre13

Casual Listener

3045 Views

9 replies

3 likes

  • 3045 Views
  • 9 replies
  • 3 likes

Bug no notification icon when spotify is playing on android?

I just realised why my battery drained so fast the previous week. I found out that spotify continued to play when I left my car (Bluetooth). Normally spotify stops playing when disconnect but that seems to not be the case. And I don't have any spotif...

Casual Listener

I just realised why my battery drained so fast the previous week. I found out that spotify continued to play when I left my car (Bluetooth). Normally spotify stops playing when disconnect but that se...

WaZQc

Casual Listener

3177 Views

13 replies

10 likes

  • 3177 Views
  • 13 replies
  • 10 likes

Issues with Android UI context menu touch area

Hi, I've been using Spotify on a number of different sized android devices for about 3 months, and there is a very specific UI niggle that I've experienced on every device I've used it on (so far, 4.0", 4.7", 8.9" and 10.1" screen devices). The conte...

Casual Listener

Hi,  I've been using Spotify on a number of different sized android devices for about 3 months, and there is a very specific UI niggle that I've experienced on every device I've used it o...

cearalc

Newbie

2520 Views

8 replies

9 likes

  • 2520 Views
  • 8 replies
  • 9 likes

Buzzing and dragging on android

Have searched and cant find anything on this for android. Songs regularly buzz and drag on sgs7 android v 6.0.1 and spotify v 6.9.0.1212 armv7. Is there anything that can be done to fix this?

Casual Listener

Have searched and cant find anything on this for android. Songs regularly buzz and drag on sgs7 android v 6.0.1 and spotify v 6.9.0.1212 armv7. Is there anything that can be done to fix this?

Joe

Community Legend

822 Views

1 replies

0 likes

  • 822 Views
  • 1 replies
  • 0 likes

Superuser Contribution Download folder is not saved

Dear community,I have a Problem. I've downloaded a lot songs and when I restarted my Phone (Android) Spotify wants me to log in again, this is not a problem but i have saved all Downloaded songs to my SD card and when i log in the standard download f...

Casual Listener

Dear community, I have a Problem. I've downloaded a lot songs and when I restarted my Phone (Android) Spotify wants me to log in again, this is not a problem but i have saved all Downloaded songs ...

Joe

Community Legend

1110 Views

4 replies

0 likes

  • 1110 Views
  • 4 replies
  • 0 likes