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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375681 Views

541 replies

34 likes

Account
Free
  • 375681 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7535 Views

0 replies

7 likes

  • 7535 Views
  • 0 replies
  • 7 likes

Can't see the song I'm listening to

The background of the notification is black and the words is also in a dark colour, I can't see the song I'm listening to, is there a way to change it?

Casual Listener

The background of the notification is black and the words is also in a dark colour, I can't see the song I'm listening to, is there a way to change it?

Joe

Community Legend

392 Views

2 replies

1 likes

  • 392 Views
  • 2 replies
  • 1 likes

Solved!! Music not playing

So i just bought premium again, and when i dont have service or wifi, and my playlist are downloaded why some songs don't play, I'm not just paying 10 a month for some songs

Newbie

So i just bought premium again, and when i dont have service or wifi, and my playlist are downloaded why some songs don't play, I'm not just paying 10 a month for some songs

crematedman

Community Legend

681 Views

4 replies

1 likes

  • 681 Views
  • 4 replies
  • 1 likes

Spotify login pleasehelpp

Unable to login into premium Spotify due to Facebook complications and the email I have on Facebook is no longer ableable be accessed. Please help I spent alot of time downloading songs

Newbie

Unable to login into premium Spotify due to Facebook complications and the email I have on Facebook is no longer ableable be accessed. Please help I spent alot of time downloading songs

crematedman

Community Legend

335 Views

1 replies

1 likes

  • 335 Views
  • 1 replies
  • 1 likes

Error sd card

After I downloaded my music on the SD card the app started to brake and turn off the phone. The songs constantly disappear and have to download again and every time I go out from my Internet account is disconnected.

Newbie

After I downloaded my music on the SD card the app started to brake and turn off the phone. The songs constantly disappear and have to download again and every time I go out from my Internet account ...

crematedman

Community Legend

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

Not all songs are downloaded from my playlist.

When I try to download my playlist to play it offline, some songs won't download and remain grey coloured. It are always the same songs. Like some songs from the bands 'Clutch' and 'Electric Wizard'. Could it have something to do with the fact that m...

Music Fan

When I try to download my playlist to play it offline, some songs won't download and remain grey coloured. It are always the same songs. Like some songs from the bands 'Clutch' and 'Electric Wizard'....

crematedman

Community Legend

496 Views

1 replies

1 likes

  • 496 Views
  • 1 replies
  • 1 likes

Solved!! New Release Radar Playlist Much Shorter Than Usual

Hi everyone..I've been a Spotify Premium listener for over 2 years and currently am accessing Spotify thru an LG/Android Smartphone. Since the Release Radar playlist began since its debut in August I've been very pleased with it every week & have pra...

Roadie

Hi everyone..I've been a Spotify Premium listener for over 2 years and currently am accessing Spotify thru an LG/Android Smartphone. Since the Release Radar playlist began since its debut in August I...

crematedman

Community Legend

1106 Views

1 replies

0 likes

  • 1106 Views
  • 1 replies
  • 0 likes

Song not available.

I have a premium subscription, but when I try to play music, I get an error message song not available. The new Keith Urban album for example. My wife also has a premium subscription and she can listen to whatever. Ideas?

Newbie

I have a premium subscription, but when I try to play music, I get an error message song not available. The new Keith Urban album for example. My wife also has a premium subscription and she can list...

crematedman

Community Legend

676 Views

1 replies

0 likes

  • 676 Views
  • 1 replies
  • 0 likes

Podcasts not playing

Podcasts wont play no matter what I try. 1. Open app 2. Browse 3. Podcasts 4. Tap any of them and it wont play Tried reinstalling, restarting, reloging both the app and to the wifi. Samsung Galaxy Tab 2.0 v. 4.2.2. Free The app version of Spotify you...

Newbie

  Podcasts wont play no matter what I try.    1. Open app 2. Browse 3. Podcasts 4. Tap any of them and it wont play   Tried reinstalling, restarting, reloging both the app an...

crematedman

Community Legend

3417 Views

1 replies

2 likes

  • 3417 Views
  • 1 replies
  • 2 likes

Podcast Offline stopped always

Always when i hear my downloaded Podcast in Offline Mode after 20-30 minutes the podcast suddenly stopped. The only thing which worked is to get online, start the podcast again an then switch again in the offline mode, but after a few minutes it will...

Newbie

Always when i hear my downloaded Podcast in Offline Mode after 20-30 minutes the podcast suddenly stopped.   The only thing which worked is to get online, start the podcast again an then switc...

crematedman

Community Legend

605 Views

1 replies

1 likes

  • 605 Views
  • 1 replies
  • 1 likes

I download this app

This app kill my phone it does no turn on or charge (it is not my charger) its a mirror now please HELP!!!!!!

Newbie

This app kill my phone it does no turn on or charge (it is not my charger) its a mirror now please HELP!!!!!!  

Joe

Community Legend

277 Views

1 replies

0 likes

  • 277 Views
  • 1 replies
  • 0 likes

Saving to SD Card

My spotify doesn't have the storage option and I want to save my music to the SD card....any help?

Newbie

My spotify doesn't have the storage option and I want to save my music to the SD card....any help?

Joe

Community Legend

326 Views

1 replies

0 likes

  • 326 Views
  • 1 replies
  • 0 likes

Help me it wont even clear data

I keep getting please clear disc. disc almost full. wont let me clear cached data what do i do? LG G4

Newbie

I keep getting please clear disc. disc almost full. wont let me clear cached data what do i do? LG G4

Joe

Community Legend

330 Views

1 replies

0 likes

  • 330 Views
  • 1 replies
  • 0 likes

Spotify stops playing on LG stylo when I open Facebook or Chrome internet or any of my app games

For the past week whenever I have Spotify playing and go to another app on my phone, Spotify will just stop playing. Spotify also does that when I open my Internet. What is going on and is there a solution?

Newbie

For the past week whenever I have Spotify playing and go to another app on my phone, Spotify will just stop playing. Spotify also does that when I open my Internet. What is going on and is there a so...

Joe

Community Legend

598 Views

2 replies

0 likes

  • 598 Views
  • 2 replies
  • 0 likes

Poor volume when playing in car on bluetoth

Hi I have seen a few posts on here about the volume faults. I have a Samsung s6 and when I connect it to my car the volume is poor as in low. The has been a few times it is louder for about a second then goes back to low.

Casual Listener

Hi I have seen a few posts on here about the volume faults. I have a Samsung s6 and when I connect it to my car the volume is poor as in low. The has been a few times it is louder for about a second ...

dinomight

Spotify Star

681 Views

3 replies

1 likes

  • 681 Views
  • 3 replies
  • 1 likes

Solved!! Spotify Connect - Unavailable for Playback - Android to Android

I'm trialing Spotify with a goal of using an old Android phone as a receiver. I want to taken an old Android phone with Spotify and connect it to an amplifier. I'd then like to use Spotify Connect with my other Android devices to playback music direc...

Casual Listener

I'm trialing Spotify with a goal of using an old Android phone as a receiver. I want to taken an old Android phone with Spotify and connect it to an amplifier. I'd then like to use Spotify Connect ...

Tipapoute

Casual Listener

33589 Views

12 replies

5 likes

  • 33589 Views
  • 12 replies
  • 5 likes

Offline mode not downloading all songs

I think I reached my limit of patience... It's been a year now and I still don't know why it happens. 1. I create a playlist on PC 2. I "download" it on my Android Phone. I do not switch Offline Mode on 3. Everything seems fine, let's say I'm restari...

Roadie

I think I reached my limit of patience... It's been a year now and I still don't know why it happens.    1. I create a playlist on PC   2. I "download" it on my Android Phone. ...

Easley8

Casual Listener

10929 Views

11 replies

0 likes

  • 10929 Views
  • 11 replies
  • 0 likes

Solved!! Premium Family

Hallo guys. I have a problemMy brother invited me in Spotify premium Family and my problem is i cant use my spotify acc if i switch that in offline modus. Can sowhere explain me why and whats the problem is.Thanks

Newbie

Hallo guys. I have a problem My brother invited me in Spotify premium Family and my problem is i cant use my spotify acc if i switch that in offline modus. Can sowhere explain me why and whats the p...

Joe

Community Legend

498 Views

1 replies

0 likes

  • 498 Views
  • 1 replies
  • 0 likes

Syncronizing files

Hello. I have various issues concerning the syncronisation of my MP3-Files on my Android, I would be happy if you could help. First of all: The way I do it is, as the official online tutorial says, I select the files from the folder, add them to a pl...

Visitor

Hello. I have various issues concerning the syncronisation of my MP3-Files on my Android, I would be happy if you could help.  First of all: The way I do it is, as the official online tutorial ...

Joe

Community Legend

331 Views

1 replies

0 likes

  • 331 Views
  • 1 replies
  • 0 likes

Please i need help!

how do I open the Spotify start in my library? In the New Spotify update they added the new tab "Home" but i want start it in My Library.

Visitor

how do I open the Spotify start in my library? In the New Spotify update they added the new tab "Home" but i want start it in My Library.

Joe

Community Legend

290 Views

1 replies

0 likes

  • 290 Views
  • 1 replies
  • 0 likes

login error with facebook on android

PLEASE I NEED MUSIC hard times these past months actually... i can no longer listen to my music.and i need some serious help! when i open the spotify app i press the button ''login with facebook'' it tries to connect but then tells me "wrong username...

Newbie

PLEASE I NEED MUSIC   hard times these past months actually... i can no longer listen to my music. and i need some serious help!   when i open the spotify app i press the button ''logi...

ag2526

Roadie

1009 Views

1 replies

0 likes

Android
Facebook
Login Errors
  • 1009 Views
  • 1 replies
  • 0 likes