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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111684 Views

26 replies

3 likes

  • 111684 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

224749 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 224749 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

582131 Views

79 replies

3 likes

  • 582131 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

479090 Views

577 replies

40 likes

Account
Free
  • 479090 Views
  • 577 replies
  • 40 likes

artist singles/maxi no more displayed only albums

HiOn my lg g4 i want to display the discography of an artist.I type his name on the search and then tap his name .Previously it was displaying two sections Albums and Singles. Now i only see the albums part.Example calvin harrisAny ideas why the sing...

Casual Listener

Hi On my lg g4 i want to display the discography of an artist. I type his name on the search and then tap his name . Previously it was displaying two sections Albums and Singles. Now i only see th...

Clemalamma

Newbie

978 Views

4 replies

0 likes

album list single
  • 978 Views
  • 4 replies
  • 0 likes

Spanish advertisements

For the past 2 months, I've been consistently served ads in Spanish. I have never spoken Spanish so it is quite annoying for the ads to be in a language I don't understand. For reference, I am served these ads while in Minneapolis, MN, USA.

Newbie

For the past 2 months, I've been consistently served ads in Spanish. I have never spoken Spanish so it is quite annoying for the ads to be in a language I don't understand. For reference, I am served...

406 Views

0 replies

0 likes

  • 406 Views
  • 0 replies
  • 0 likes

Superuser Contribution Chromecast vs Spotify

4-6 weeks ago I purchased a brand new Chromecast audio in order to replace my current network player and make it all a bit easier. But when I bought Chromecast audio apparently it all got a little more complicated! I have now tried that Spotify will ...

Casual Listener

4-6 weeks ago I purchased a brand new Chromecast audio in order to replace my current network player and make it all a bit easier. But when I bought Chromecast audio apparently it all got a little mo...

rockabilly

Casual Listener

1040 Views

2 replies

0 likes

  • 1040 Views
  • 2 replies
  • 0 likes

Have you tried the Oppo smartphones?

Gustavo Woltmann here who happens to be a hobbyist and also in a group of small young men and publishers. What can you say about this smartphone brand, Oppo? The price in the market is cheaper than Samsung. Anyone who tried using this brand?

Newbie

Gustavo Woltmann here who happens to be a hobbyist and also in a group of small young men and publishers. What can you say about this smartphone brand, Oppo? The price in the market is cheaper than S...

457 Views

0 replies

0 likes

  • 457 Views
  • 0 replies
  • 0 likes

Keeping my Playlist download

This is the second time I've asked why the heck my downloaded playlist, the same playlisy I've had for 2 years now, will NOT STAY DOWNLOADED! Everytime I get on a plane, I don't have access to my music becuase I have to re- download the ENTIRE playli...

Casual Listener

This is the second time I've asked why the heck my downloaded playlist, the same playlisy I've had for 2 years now, will NOT STAY DOWNLOADED! Everytime I get on a plane, I don't have access to my mus...

326 Views

0 replies

0 likes

  • 326 Views
  • 0 replies
  • 0 likes

Not receiving Spotify Premium code

Why am I not receiving the code for the Spotify Premium? I'm using a Smart 3G Plan and I don't know what to do!

Newbie

Why am I not receiving the code for the Spotify Premium? I'm using a Smart 3G Plan and I don't know what to do!

Joe

Community Legend

494 Views

1 replies

0 likes

  • 494 Views
  • 1 replies
  • 0 likes

Superuser Contribution Launch Spotify Connect on Android

Is there any chance to install spotify connect on an android smartphone which is connectet to a hifi? We would like to control the songs from different devices and accounts.With the normal spotify app i can only connect from the same account.Thanks,M

Casual Listener

  Is there any chance to install spotify connect on an android smartphone which is connectet to a hifi? We would like to control the songs from different devices and accounts. With the normal ...

Joe

Community Legend

796 Views

3 replies

0 likes

  • 796 Views
  • 3 replies
  • 0 likes

Podcast problem

Hi!! I have installed the Spotify App in my android device (4.1.2 version). When I click in a podcast channel nothing happens. How can I fix it?Thank you for your helpPD: I have tried to uninstall, clean everything and install again but nothing happe...

Newbie

Hi!!   I have installed the Spotify App in my android device (4.1.2 version). When I click in a podcast channel nothing happens. How can I fix it? Thank you for your help PD: I have ...

388 Views

0 replies

0 likes

  • 388 Views
  • 0 replies
  • 0 likes

[Cynogenmod13/Samsung Galaxy IV mini] Every morning sync problem

Hi all, I'm a premium user. This issue is bugging me for more than a year now. I've already tried to shed some light on this issue with @SpotifyCares but to no avail so I'm going to try and get some feedback from other spotify users that are using Sp...

Casual Listener

Hi all,   I'm a premium user. This issue is bugging me for more than a year now. I've already tried to shed some light on this issue with @SpotifyCares but to no avail so I'm going to try...

346 Views

0 replies

0 likes

  • 346 Views
  • 0 replies
  • 0 likes

Jazmin

Hola,hace un rato me hice premium de Spotify,como veía que no funcionaba y mi conexión de red era estable ,consulté a una página que decía que lo desintale y lo vuelva a instalar. Que sucedió? Me olvide todos los datos. Puse mi nombre de usuario y pu...

Visitor

Hola,hace un rato me hice premium de Spotify,como veía que no funcionaba y mi conexión de red era estable ,consulté a una página que decía que lo desintale y lo vuelva a instalar. Que sucedió? Me olv...

332 Views

0 replies

0 likes

  • 332 Views
  • 0 replies
  • 0 likes

Help

I had a Samsung galaxy grand prime and I had purchased premium, I have recently upgraded to an S5 and the premium didnt transfer to this phone but I am still getting charged on my other what do I do?

Newbie

I had a Samsung galaxy grand prime and I had purchased premium, I have recently upgraded to an S5 and the premium didnt transfer to this phone but I am still getting charged on my other what do I do?

Joe

Community Legend

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
  • 0 likes

Cant switch track with widget!

Galaxy s7 verizonWidget on lock screen or home page will not allow me to choose next song in que as well as rewind or back track. Works fine when app is open.

Casual Listener

Galaxy s7 verizon Widget on lock screen or home page will not allow me to choose next song in que as well as rewind or back track. Works fine when app is open.

Joe

Community Legend

496 Views

3 replies

0 likes

  • 496 Views
  • 3 replies
  • 0 likes

Solved!! Unable to sort playlist on android

GALAXY S7 VERIZONtitle pretty much says it all.Desktop allows for these options however mobile device does not.

Casual Listener

GALAXY S7 VERIZON title pretty much says it all. Desktop allows for these options however mobile device does not.

Edmundhong

Casual Listener

587 Views

2 replies

0 likes

  • 587 Views
  • 2 replies
  • 0 likes

I can't see my Friends acitivity

When I am on the mobile app I go to the be where acitivity shluld be and when I go there instead of seeing my friend's acitivity the only I see is "There is no messages" before this happened I could choose to see acitivity or the messages section but...

Casual Listener

When I am on the mobile app I go to the be where acitivity shluld be and when I go there instead of seeing my friend's acitivity the only I see is "There is no messages" before this happened I could ...

262 Views

0 replies

0 likes

  • 262 Views
  • 0 replies
  • 0 likes

No playback

Im a premium subscriber..I have always been able to play songs in my play lists and music that I just save. Well now I can only listen to music on playlist. Did something change? I get the message that the song is unavailable..even when I do a new se...

Newbie

Im a premium subscriber..I have always been able to play songs in my play lists and music that I just save. Well now I can only listen to music on playlist. Did something change? I get the message th...

303 Views

0 replies

0 likes

  • 303 Views
  • 0 replies
  • 0 likes

Superuser Contribution Message doesn't appear

Hi there,when I click on the menu sign, on the bottom appears my picture, name, settings and a bell with a blue dot (which means that I have a message in my inbox). But when I click on the bell my inbox appears empty...did this ever happened to anyon...

Casual Listener

Hi there, when I click on the menu sign, on the bottom appears my picture, name, settings and a bell with a blue dot (which means that I have a message in my inbox). But when I click on the bell my ...

claudishavi

Casual Listener

577 Views

2 replies

0 likes

  • 577 Views
  • 2 replies
  • 0 likes

Change facebook account

I want to link my Spotify to a different Facebook how do I do it?

Visitor

I want to link my Spotify to a different Facebook how do I do it?

Joe

Community Legend

349 Views

1 replies

0 likes

  • 349 Views
  • 1 replies
  • 0 likes

Solved!! Another spotify being too slow

Hi there,Its been a couple of months that I've had this problem. Whenever i open the app on my Lg G4 (with the latest updates available) it takes forever to be able to use it, as it keeps loading. Then, when i go for a search, it also takes a long ti...

Casual Listener

Hi there, Its been a couple of months that I've had this problem. Whenever i open the app on my Lg G4 (with the latest updates available) it takes forever to be able to use it, as it keeps loading. ...

Joe

Community Legend

1406 Views

5 replies

0 likes

  • 1406 Views
  • 5 replies
  • 0 likes

file locali Google ChromeCast Android

Ciao a tuttiho collegato il mio spotify con il chromecast audio e riesco a riprodurre nello stereo tutti i brani di spotify tranne quelli che ho importato dal pc qualcuno sa dirmi come fare per riprodurre anche quelli dal telefono sullo stereo

Newbie

Ciao a tutti ho collegato il mio spotify con il chromecast audio e riesco a riprodurre nello stereo tutti i brani di spotify tranne quelli che ho importato dal pc qualcuno sa dirmi come fare per rip...

414 Views

0 replies

0 likes

  • 414 Views
  • 0 replies
  • 0 likes