Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

App keeps crashing

App keeps crashing

 

Plan

Premium

Country

The Netherlands 

Device

Samsung galaxy S8

Operating System

 Android Oreo 8.0

 

My Question or Issue

Since a couple of hours my app keeps crashing.  I play a song and open up the tab by clicking ^ and then the screen turns grey. The app will not respond and any music still playing will keep playing even after closing the app. After a while a message will pop up informing me the app has crashed. 

 

I have already reinstalled the app but it hasn't stopped the problem. What to do now?

Reply
1 Reply

Hello @Bobby-Jean ,

Thanks for reaching out to the community!

 

Could you please try rebooting your phone? Let me know what happens.

 

🙂

Suggested posts