Downloading and downloading again

Reply

Downloading and downloading again

kadircanaygun
Casual Listener

Plan

Premium

Country

Turkey

Device

Samsung Galaxy J7 Max

Operating System

Android

 

 

Even if downloaded the playlists multiple times, in the following two days it redownloads my playlists as if I have infinite data.

 

 

Screenshot_20190315-010310_Spotify.jpg
4 Replies

Re: Downloading and downloading again

xoholo
Composer

Hello @kadircanaygun ,

Thanks for reaching out to the community!

 

You can turn off downloads on mobile data by going to settings and turning off the "Download using cellular"

(it's a toggle button, grey means off and green means on)

 

Also try updating the application.

 

Keep us updated!

:)

Re: Downloading and downloading again

kadircanaygun
Casual Listener

If I do so, I cannot listen music. I tried that option and the musics that I have cannot be listened.

Thank you for replying.

Re: Downloading and downloading again

xoholo
Composer

Please bear with me, can you confirm this is the option you have checked off?

(See screenshot)

IMG_20190315_175658_537.jpg

Re: Downloading and downloading again

kadircanaygun
Casual Listener

This option is off since I downloaded the spotify. 

All the playlists that I have redownload themselves every other day or, everyday. 

Screenshot_20190315-161808_Spotify.jpg
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