Audio quality keeps resetting

[Ir77]

No matter what I do and how many times I select extreme quality for both streams and download the app resets to normal and auto, sometimes I don't even have to relaunch the app, it will do it in the same session.

I have a family premium plan running latest app version on pixel 2.  If this persists I can't see any other solution but to switch to some other service.

Anyone else have an issue it knows how to good this?

[marcelosaje]

Happening to me too. Moto G5 Plus, latest Spotify version. Need help!

[LesManjaros]

same here. App is **bleep** after new update. Quality is resetting, downloaded albums cannot be "un-downloaded" or "re-downloaded, playlist names are not automatic anymore. what is this for a bull**bleep**, dear spotify team??? Why am I spending money for your service with this user-UN-friendlyness? Don't you have capable coders?. **bleep**...

[Floyd_Pinkerton]

This was occuring on a Motorola Nexus 6. I thought switching to a brand new phone would rid the app of this issue but I just noticed it again on my Galaxy S9+ this morning.

[danthaman]

Happens on my pixel 2 xl as well. Really annoying as I have to change setting everytime I use the app

[eellerto]

Happens on my Pixel 2 all the time, without restarting or even an update!

[Joe]

Someone else posted that turning off "normalize volume" in spotify's settings fixed this. Just another bug.

[_tbeq-wsvmb5t]

Nope.  Unsetting "normalize volume" does not "fix" this.