Type in your question below and we'll check to see what answers we can find...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
I have run into strange issue, which has been stopping me from using spotify client on Android. I started to happen a lot more often lately. It looks like this. You open Spotify application, start playing random song, does not matter if it is online / offline saved. Song starts to play, then it turns out that I can not do anything else with it. Can't stop it, pause it, rewind, change to other song. All controls are working fine, but nothing happens. Previously I thougth this is problem with offline mode, but I just stopped to sync music to offline mode and the same happens in online.
The workaround I found for it, when it happens, just disable wifi and cellular data. After a second or two, song will stop to play. Once data connection gets enabled again, spotify client will work for couple of hours fine. Then the same
I have HTC ONE M7 with latest stock firmware, I have cleaned up phone, reinstalled spotify client number of times, no luck. Hopefully someone from support team will take a look on this issue, because I'm not the only one with this problem. Couple of my frieds have the same issue. It was reported to the support, no replay for a week.
Solved! Go to Solution.
I was instructed by Spotify support to clean application data, uninstall and update. In my case it worked. After update from last week (not the one from today), it turns out it is working fine. I will update if my issue is gone or back