I tried the new version of spotify to android 4. It seemed good at first but now i only get a totally blank screen and i can't play any music at all. I have a google nexus. I don't know what the problem is. Any idea??
Everytime I try to start spotify, I get a blank white screen.
I've tried the following, all with same result:
* Checked settings.applications spotify. Confirmed data cache for spotify is empty.
* Powered phone off. then restarted phone.
* Uninstalled spotify, then reinstalled it from the google play market
Each time, same exact result - blank white screen. After awhile, I get the android not responding dialog. I tried waiting, but no help... I tried switching away to look at other stuff and back & then get the android dialog saying it has stopped unexpectedly, with option to force close and report. I reported once.
I too was having this issue. I was about to break my phone in two and cancel my subscription. I REALLY hate that I have to be tech genius to work simple things on my phone. And im not implying that I am a tech genius, just get so annoyed with things I will try to find a solution before I go insane.
(1) Uninstall spotify app from your phone
(2) Make sure all saved data is deleted from phone - applications data
I tried this and nothing worked. This is very disappointing. So am I not going to be able to use Spotify now on my phone if a blank screen keeps appearing? Is this an issue all around? I don't understand why Spotify would release a version with such a serious issue?
happyhour10101 - How's this working for you now? Could you let us know exactly which mobile you're using?
becaoude - I've just moved your post to this more relevant thread. If you haven't already, please try a clean installation following the steps @avalanche201posted above.
If after that clean reinstallation you're still getting a blank screen, your next port of call would be a factory reset. Please also make sure you're on the most recent OS and before installing the app again.
For me the problem turned out to be insufficient free space for spotify on the SD card. Instead of an inttelligent message, the screen just went blank when startinghte app. After I deleted some files to free up space on the card, Spotify started properly.