Type in your question below and we'll check to see what answers we can find...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Samsun Galaxy A50
My Question or Issue
I can't get my phone to find my (new) speaker through spotify connect, I've tried both my account (free) and my daughters (premium) on the same phone, nothing
My daughter's iphone finds the speaker without issue.
I've uninstalled/reinstalled Spotify (in case it was an update issue).
The Cambridge Air app, which is used to control the DAB on the unit finds the speaker without issue.
'Local devices only' is off.
My Win10 laptop cannot find it either.
Solved! Go to Solution.
Thank you again
The cause of the problem has been identified:
The MinxAir 200 is an older model and will only work with Spotify Connect when used with an Apple product which has Airplay installed.
Cambridge Audio later released the Air 200 V2 which is essentially the same item but it has Spotify Connect enabled for Android too.
I've returned the item and since purchased a Yamaha CRXN-470D, and very happy with it I am!