Can't Install spotify - Inopportune reboot

[batmkana]

Hello,

I can not find any solution to re-install the spotify apps.

I, besides the fact that my smartphone restarts alone (in charge often), I'd try:

• A restoration system
• then a factory restoration (wipe)
• Dump app cache
• and finally tried an installation without SD card

I can not install Spotify through the store, or through the downloaded APK.

Symptoms :

• Attempt via the store: Downloading the app, then at the time of installation, crashing and restarting the smartphone
• Via the downloaded APK + File Manager: opening the folder in which the crash APK is located and restarting the smartphone
• Via the APK and Astro: opening the folder in which the APK is located, click on the com.spotify.music ... .apk file then crashing and restarting the smartphone

My config:

• Wiko Ridge Fab 4G
• Android 5.2.0 
• Core Version: 3.10.49
• Build Number: LRX22G
• Custom Build Version: Wiko Ridge Fab 4G Version 8

Thank you for your help,

[hmendes]

I have exactly the same problem. Phone is restarting updating Spotify!!!

[Alessio6]

Also me, same problem!!!

[jiboulex]

same here 😞

[irenemartins]

Exactly the same here!
I have a wiko ridge 4G. 

Previously i couldnt do the update... Decided to remove the app - bad decision, now i just cant even install it 😞

Sometimes my cellphone reboots, sometimes just stays on "installing"... but does nothing.

please help!

[irenemartins · Accepted solution]

Hello. 

I've contacted spotify and i've got the solution - worked perfect for me, Wiko Ridge 4G phone model. 

It's not the perfect one but allow us to use spotify while the issues are being solved.

The link to playstore/amazon is the acess to the new version.
What you can do is install the old version (for me, was working perfect).
Here, Works perfect.

Someone already had this issue and was solved. 
You can find the conversation and the link here:

(remember:for now, DO NOT UPDATE)

https://community.spotify.com/t5/forums/v3_1/forumtopicpage/board-id/spotifyandroid/message-id/93294

Good luck people!!! 🙂 Hope it works.