Cannot exit advertising settings

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Cannot exit advertising settings

petehannam
Casual Listener

Plan

Premium

Country

UK

 

Device

Pixel 2 XL

Operating System

Android 9

 

My Question or Issue

Clicking on the "Spotify Ad Partner Preferences" button opens a browser window in the default browser (in this instance Chrome). Changing these settings is fine. However, if I then try to return to the Spotify app, it will keep redirecting me to a new browser tab to change my advertising settings.

 

It doesn't matter if I close the tabs or the browser, the only way to get back to Spotify is to close Spotify in the recent apps browser and then relaunch it.

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
Solution!

Re: Cannot exit advertising settings

Rock Star 14
Rock Star 14

Hello @petehannam 🙂

 

I am sorry you are experiencing this problem. Apparently the issue you are experiencing has reported before and seems to be under investigation. You can check the status of the investogation here and vote for the issue. Hope this gets fixed soon for you.

 

Take care 🙂

MantisentilRock Star 14
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

1 Reply
Solution!

Re: Cannot exit advertising settings

Rock Star 14
Rock Star 14

Hello @petehannam 🙂

 

I am sorry you are experiencing this problem. Apparently the issue you are experiencing has reported before and seems to be under investigation. You can check the status of the investogation here and vote for the issue. Hope this gets fixed soon for you.

 

Take care 🙂

MantisentilRock Star 14
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

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